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Customer Ratings & Reviews

Model:
AUG-SL04-M01-S04
SKU:
6085418
Your price for this item is $149.99

Customer reviews

Rating 4.3 out of 5 stars with 314 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Door Lock's ease of use, smooth installation, and reliable auto-unlock feature. Many appreciate the app integration and the convenience of keyless entry via keypad or Bluetooth. However, some users experienced compatibility issues with certain door types and reported concerns about battery life and noise levels. The remote access feature was also a highlight for many satisfied customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 314 reviews
  • Rated 4 out of 5 stars

    Good smart lock.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offered a blue tooth auto unlock feature but also included a confusing perimeter feature that requires you to leave your area before the lock went into an away mode and therefore activating the Bluetooth return unlock mode. Also featured having your blue tooth device with you (E.g. your smartphone) to unlock the door. OR you would need a hidden key available to access the now locked door OR you would want to buy the optional $50 plus digital keypad to access your locked door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well most of the time, occasionally flaky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The august lock with the smart connect adds a lot of control to front-door key-less entry. It's specially useful when you leave the house and forget to lock the door and/or when someone is visiting that you know and they arrive before you. The only problem we have run into is that it occasionally loses connectivity so we will see some failed attempts. This is scary if you don't know whether the door really locked or not. Overall its a nice product, just needs some fine tuning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Gift for my Minimalist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is going back to the Philippines with my minimalist son who doesn't even like to carry keys. Did 4 stars because I haven't actually used it myself, but he was thrilled with the gift.

    I would recommend this to a friend
  • Pros mentioned:
    Auto unlock, Ease of use

    Rated 5 out of 5 stars

    It's like having an extra key with you always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It's like having extra key with you all the time. Use phone app to unlock the door and door locks automatically after a minute. Peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    These are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the August locks, they install super easy and work really well, it’s just annoying having to replace the batteries every several months.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Lesser version of the August Lock Pro+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lesser, but works just as well as August Lock Pro+. The only thing missing is a connection to Alexa or the Google Home Assistant, but if you dont care for that, you can unlock when you are close to the lock via Bluetooth with your smartphone, or if you add the separate August Connect from afar via wifi connectivity. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great lock, easy to connect and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock works well and was thoughtfully constructed to make installation a snap. I was done in about 10 minutes for installation. The lock works quickly to connect via bluetooth and unlock the door. The cost of the wifi bridge for the unit is the loss of 1 star. It should be built into the lock, but likely because the lock runs off of AA batteries the bridge would just drain it too fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It too a bit to install since our original lock wasn’t compatible, but once I worked around that this thing is amazing. I love ours.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent door lock.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. I can now go to my door with an arm full of groceries and my door unlocks automatically as long as I have my iPhone with me.

    I would recommend this to a friend
  • Pros mentioned:
    Auto unlock, Ease of use

    Rated 5 out of 5 stars

    Great entry level lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock works exactly as advertised and provides an easy way to enter your home without messing with keys and also locks itself as you leave.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 4 out of 5 stars

    Works fine with the app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the lock uses your current dead bolt so there is no need to rekey the unit. It works well with the app if you buy the wifi adapter. I mainly purchased a unit for use with Alexa. It works good with Alexa but asks to many questions once the door locks or unlocks. Keeps asking you if you want to know the status of the door. So once I tell Alexa to lock the door , I say cancel. Seems to work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock, highly recommend the August brand.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with August lock system on advice from a friend. We've had this a few years now and still love it. We never have to worry about taking keys and can check on the status of the lock from anywhere. The best thing about this system is the ease at which you can program different access codes and the times they are active. Great if you have a dog walker, cleaning service, etc. It also logs activity which has been very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    EZ Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock was easy to install. Nice UI on the app. I like that I can physically lock/unlock if I choose. The bluetooth connection isn't the best. Everytime I leave I have to reconnect my phone to it. But that only takes a few seconds. Supposedly if you get the internet hub thing that wouldn't be an issue (not sure on that). Overall I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Can’t complain!!! I have 3

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is designed so smart that it’s simple to use- and reliable. Much better than previous keypad locks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    August paired with IFTTT is amazing!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The age of the Smart Lock is here. The August lock is really really simple to install, and when you pair it with IFTTT, it's even more amazing! We have are set to automatically lock 5 minutes after we get home. It also automatically unlocks when we get home, and through IFTTT it also turns on the hallway light when the door is unlocked and then when you lock the door the hallway light goes out. Brilliant!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great Lock, Shotty Software

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this lock looking for ease of use when getting home and having my hands full. I works for that purpose MOST of the time. I wanted to stick with the same brand so I also purchased a doorbell camera and that hardly works. I know I need to have my wireless router closer for them to work all of the time but I can't move it. It senses when you are home and auto unlocks and I can see who is coming and going at my house to let my dogs out when I'm not there. If you open the program to use unlock/lock it manually it takes forever to run and find the lock through Bluetooth connection when you are standing in front of it which I attribute to bad software on the app. Overall, the hardware is good and super easy to install, you can use it with your existing lock if you want. The software/app is horrible so I wish I had spent my money on a different system even though they are pricy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Auto unlock

    Rated 5 out of 5 stars

    Excellent lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect. Gives me peace of mind. Love features. Unlocks when I’m near by and locks automatically when I leave

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second smart lock. My wife wanted a lock that would open when she arrived home. It works flawlessly. I can control it with Alexa, which makes it extremely convenient. It is also very easy to install. One other nice feature is the easy access to the battery compartment, although I haven't had to change batteries to date. Good product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Babysitters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked into smart locks because I have to now have a sitter to watch my son. So instead of giving out keys I thought it was a better investment to purchase a smart lock. This lock is great! Super easy to install and use. It was confusing when purchasing b/c it seemed like the connect did not need to be purchased. However, if you do want to unlock the lock remotely you will need the august connect as well. Other than that, it is a great lock and I'm happy I got it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed easily, works well for the most part. I bought the bridge for auto-unlock via my cell phone. Way too much lag time if it worked, plus not happy to have location on, on my phone. I did buy the keypad and that has worked flawlessly. Over all for the money a good lock especially if you do not want have to change your house key.

    I would recommend this to a friend