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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 314 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Door Lock's ease of use, smooth installation, and reliable auto-unlock feature. Many appreciate the app integration and the convenience of keyless entry via keypad or Bluetooth. However, some users experienced compatibility issues with certain door types and reported concerns about battery life and noise levels. The remote access feature was also a highlight for many satisfied customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 314 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love the door opening when hands full

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was simple to install. Works great. By time I am to door it is open no fumbling for keys. Downside, sometimes doesn't connect fast enough to open but works 98% of time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    best door lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best smart door lock! i love that it recognizes when my phone is close and automatically unlocks or locks my door. and super easy setup! video walk thorough for setup is cool

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and feel secure while I am not at home

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to install and use while connected with my phone, I used it all the time, even when I moved, I brought it with me of course!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smartlock for real

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item since I see its advantage over competitor that it has an ability to open door when our phone approaches the door. While the smartlock works flawlessly in remote lock mode, sometimes, it didn’t open the door until I stand in front of the door, pull out my phone just to get it even closer to the lock (the lock is on the inner side of the door). But, it worked fine a few dozen times so I think it just need a firmware upgrade instead of a major change. In addition, the algorithm to never unlock the door while we are home is super. If there’s a 4.8 star, I will not hesitate to give them that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome when it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The caveat being wifi connectivity. It seems a part of my house has wifi dead spots so the lock sometimes takes a while to open. I kind of think August is ripping people off in the fact that if you need to remotely unlock multiple locks multiple wifi bridges are needed. One for each lock. I do not understand why the august wifi bridge cannot control more than one lock. Keep that in mind if you want to be able to unlock your doors remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the price and ability to use your original deadbolt with it! Although it’s just Bluetooth if you add the WiFi module it’s a full featured device!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pretty cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with the in-app instructions. It connects well to the WiFi bridge device (not included). Looking forward to giving friends and family access.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've installed this smart lock for a couple weeks it's been working great no problems. Opens when u get home,on time and locks when u leave. Flawless, love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my life worlds easier when I am trying to juggle bringing in my kids and everything from the car. Just open the app and unlock the door from the car

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Smartlock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a simple smartlock that works and has great features than get the August lock. It was very easy to install and I just bought the keypad as well.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    This lock works great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does it lock back in five minutes if you forgot, but it also has an app to unlock it! Perfect for my kids who forget their keys!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use lock for a smarthome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock installs easily and can be operated by traditional key, smartphone or Alexa. It’s a great addition to keep your home secure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It’s a smartie ;-)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart cock is awesome and just plain easy. I totally recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    2 years and no issues

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super reliable, batteries last 6+ months, i have 3 of these installed. Highly recommended. Also very easy to install

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Locking all doors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these locks they wrk good but it u get the hub it will drain the battery

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and installed this unit for my Mom who has trouble navigating stairs, now she can unlock the door from anywhere in the house.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    To much noise

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a lot of noise and do less than the original one (first august)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    This is a nice WI-FI/ Bluetooth lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice bluetooth and wi-fi lock. would prefer if the bridge wasn't sold seperately

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install and setup are simple. 15 minutes tops. Functions well. Now, everyone intentionally forget the key. Works surprisingly well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A good lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and use. Don’t worry when you don’t see install instructions they are in the app and it walks you through step by step.

    I would recommend this to a friend
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