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Customer Ratings & Reviews

Model:
AUG-SK-GRAY
SKU:
4562211
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Customer reviews

Rating 4.3 out of 5 stars with 319 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the Smart Keypad's ease of use, quick installation, and the convenience of features like auto-lock and remote access. Many find the keypad a valuable addition to their smart lock system, particularly for providing keyless entry and additional security. However, some customers have expressed concerns regarding the product's battery life and occasional reliability issues. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 319 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and no connection problems. Great features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keyless entry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use with smart lock for kids that forget keys!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keypad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the keypad to let visitors in when I am not home. Easy to use and works well

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having some Bluetooth issues with associated lock. Support has sent me a new one with hopes it will sync with the lock. I would cautiously recommend based on the company supporting their product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job we bought it to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to allow other people into our home and track them, this allows us to do that and the August lock is very nice as well. We bought one of those and it is a little slow on the upstart but has always worked. Thank You, God Bless, Paul Pardo

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, but requires protection from the sun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good, but had a fairly lengthy discussion with customer support to get it mated to the lock. During that talk, the support guy said it should not be in direct sunlight, which is where mine has to be placed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and a must have if you don't have your smart phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have, if u own the 2nd Gen August lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have, if u own the 2nd Gen August lock. Easy install & setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    August - Smart Keypad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    August - Smart Keypad what's great easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very convenient, easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great no need to carry your keys. Very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Seamless install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was Easy to sync with the lock. Very Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works really well, easy to install, change batteries before you install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy for our rental home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this for our tenants and it makes it simple for them to get inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works well and good connectivity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason why I bought is that it loses the connection with my phone rarely, and I have to wait about 10~20sec to have new connection. This keypad helps me on this situation and my kids also can open or lock with this keypad easily. The battery life looks more than one month at least, actually it shows medium level after I've used it for 5 weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good alternative to key

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good alternative to key if you don't have your phone nearby to open and when it works it's awesome but when it doesn't which happens once in a while it can be frustrating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought as replacement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why my existing unit went out...had to replace with a new purchase. Newest revision of the unit is better with battery - at least the power saving mode really works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Be smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart lock is really amazing. We can operate easily

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does pretty much what it'll say it'll do the only problem is that the batter life isn't great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little key pad

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on to the August smart lock! Allows easy coded access for friends, family, contractors, etc. Also great for one-button locking when leaving. Love that it's completely wireless and can be placed anywhere and battery life is pretty good. Never really had any issues and I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfectly with the lock, easy set up!!!

    I would recommend this to a friend