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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 319 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the Smart Keypad's ease of use, quick installation, and the convenience of features like auto-lock and remote access. Many find the keypad a valuable addition to their smart lock system, particularly for providing keyless entry and additional security. However, some customers have expressed concerns regarding the product's battery life and occasional reliability issues. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 319 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    august smart keypad

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set up and use. looks nice and good size, not too big

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and mine seems to work fast but it goes through batteries in about 2 to 3 months

    I would recommend this to a friend
  • Pros mentioned:
    Auto lock, Ease of use

    Rated 5 out of 5 stars

    Great Addition for August Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have any of the August products this is a great one to add! We have our August smart lock set to auto lock after 5 min so with the keypad I can leave my phone inside and just punch in the code to unlock the house again. It's also great to have in case your phone dies before getting home. It's just nice to have an additional way to unlock the house without fumbling around with keys. Super convenient and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good accessory for August Lock except...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is super easy to install. I completed the install within 10 minutes (with programming.) Two major issues with it, however. First, the backlight is dim and the registering of a key punch is hit or miss. This translates to an average number of attempts until the door locks or unlocks to about 2-3. This is frustrating. Secondly, the battery life seems very poor. It could have been old batteries mine came with, but I only got about two months of use before they were dead. Additionally, I probably average once a week actually using it so very disappointing. At 80 dollars, it’s not exactly a steal, but if you could find it for 40 or so, it’s a very nice add-on.

    I would recommend this to a friend
  • Pros mentioned:
    Keypad

    Rated 4 out of 5 stars

    Great Keypad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids don’t need to worry about loosing keys because I installed this keypad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good addition to the August Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great add on if you plan on not using your phone to enter the house. Plus you can assign information remotely if you have the connect adapter.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Working as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product looks like it will work fine for my application. I’m a little concerned about battery life but is a little early to say.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    An utoh button!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems odd to buy a keypad for the brand new Bluetooth lock you bought meant to be used by your phone wirelessly. But if you are like me or my dad we step out a lot for different things to the garage and not all the times you have your phone. The product does exactly what it should. Supply you another way to interact with the lock if you choose to not have your phone don't want to get it or something happened to it. The only downside I say I have or take away from it is while use with your phone is flawless. The keypad can take a few extra seconds to open the lock trying to communicate. And if you don't activate the power saver mode in the keypad settings when you first get it, has the chance to eat up your battery.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Convenient keypad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love our August lock but wanted something handy to unlock the door without the phone. This keypad connects easily and works flawlessly every time. My only complaint (and the reason for 4 stars) is that it goes through batteries faster than expected. We also have had issues with corrosion but I’m chalking that up to cheap batteries. The August system provides peace of mind by allowing us to verify that the door is locked either at bedtime or after we have left the house. The other great feature is Amazon Alexa integration. We just ask Alexa to lock the front door and a few seconds later it’s done (as a security feature, Alexa can not unlock August).

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    Think it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought all the August items and this seemed to be the only device that worked. Simple setup but couldn't tell how reliable it is because everything else was so bad. Stay away from August.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Still like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to install and so far I have not had any delay or problems with the keypad. I will see how long the batteries last but it does sleep so I hope it will be a while

    I would recommend this to a friend
  • Pros mentioned:
    Auto lock

    Rated 5 out of 5 stars

    More reliable than the lock itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the lock would unlock with my phone automatically as well as this keypad works to unlock the door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Product Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great item and works really well... Only one keypad works with the lock, so be sure to regard this when purchasing should it matter to you. BTW, lights flashing means the battery is dying.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great addition to the august lock.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes using the august lock easier. You can also create different codes for multiple people and allow them access at certain times. It is much smaller than it looks, which is very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    awesome little gadget, for whenever I leave phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome little gadget, for whenever I leave phone inside and forget keys..... every single time

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Works as Intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keypad looks great next to our August Doorbell! It almost goes unnoticed if you weren't looking for it. Although expensive, this is an almost necessity to have with the lock.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the entire august system. Everything works great, there are a few glitches here and there but overoverall, it's pretty good compared to others systems.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. The only thing is that the battery runs out quickly .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Guests, Deliveries, Repairs, Lost Key? No Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap, simple, easy, effective. Smart home tech as it should be.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Price

    Rated 4 out of 5 stars

    Nice keypad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keypad looks and works fine just the battery doesn't stay that long and kinda pricey. I'm only using it for guest codes

    I would recommend this to a friend
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