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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 319 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the Smart Keypad's ease of use, quick installation, and the convenience of features like auto-lock and remote access. Many find the keypad a valuable addition to their smart lock system, particularly for providing keyless entry and additional security. However, some customers have expressed concerns regarding the product's battery life and occasional reliability issues. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 319 reviews
  • Pros mentioned:
    Ease of use, Keypad

    Rated 5 out of 5 stars

    Great key pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Key pad works great with August lock. Can discreetly mount without drawing too much attention. Pins work very well. Key pad helps ensure I don't lock myself out of the house when I don't have my phone with me. It's great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    More useful than I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for our second vacation home, not thinking it would be particularly useful since we all have the app. The first time you get locked out of you house without your phone or keys will change that! It was easy to install and setup. You can send codes to friends or others that need access to your house that are temporary. Really nice addition to the smart lock.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keypad. It’s a nice addition to the whole system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must for entry door August door knobs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for entry door August door knobs. I just wish that the back cover (which sticks onto the wall) was made with a more sturdy and less flexible material.

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Great Keypad for Apartments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in an apartment and therefore am unable to install anything; therefore, I opted for this keypad so that I could have keyless entry. I bought this keypad and the August lock and they both work well. The reason I rated it four stars is because there is some lag time between entering the code and the door unlocking, and if you enter the wrong code accidentally, there's even more lag time waiting to be able to re-enter the correct code.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    One of the better August products, However

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is almost necessary if you have August locks, get it you'll thank me. However its is a little wonky in how it connects to your wall or door jamb., and seems to suck the guts out of batteries. We do use it a lot though. If it had a more secure mounting method, and was not so blocky, it would be near perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good Accessory to August Lock.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok. Batteries die very fast. The August lock system is excellent. The fact that it fits over existing deadbolt is genius, allowing the outside to look completely normal and pretty, not a big messy keypad. This keypad accessory is helpful - prevents having to take out the phone, but i wish the batteries lasted longer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Small extra keypad for August

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a keypad that works with your August lock. It runs on a AAA battery and your August app will even tell you when your have low battery power. You can mount it near your lock or just keep in in pocket for another way to open your lock. I find it easier to use than the app. One red button will lock the door or open it after you code in. Recommend highly.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery Draining

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like having the keypad, especially when friends/family let our dog out, but the batteries seem to die VERY quick. We have tried many different kinds of batteries and nothing seems to work well. It's like the keypad just drains them. Other than that, the keypad is great and works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    August Smart Key Pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built well, also withstood rain and a power wash. Code input has triggered every time and have also provided codes to others as well with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great August Lock add-on

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing makes the August lock work like I wanted it to. On the way out the door, push the bottom button and it will lock the door for you - very convenient. I use this the enter the house more than the app... it takes less time. The only time I use the app now is from the car when I know my hands will be full. Battery seems to last about three months or so, with above average use. Looks nice, too. Not too big or obtrusive. I bought another one for my front door. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Addition!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this simply because it was ridiculously on sale and thought "Why not?" I've ended up really liking the convenience of having it there. With the August Smart Lock Pro, most of the time you've gotta pull out your phone and use the app to unlock your door. Now, I find myself just entering in my key code and voila, I'm in me casa. Super easy to insrall, and overall use. Good buy, I'd say it was a "Best Buy....." Please don't ban me for that, I know that was horrid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must have for August smart Lock owners!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fast and seemlessly with the August Smart Lock. Very convenient as a backup to the auto unlock feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works for intended purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the August door lock and wanted an option for my kids that don't have a mobile device and it works great my 15 year old son did the install on both the door lock and the key pad and it took very little time to complete. I am happy with my purchase and look forward to purchasing more August products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MUST HAVE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this Smart Keypad to compliment my August Smart Lock (3rd Generation). You have the ability to issue individual codes to your family members or guest to find out whom has access to your home and at what time. This is a MUST HAVE item will put your mind at ease in case you are caught without your phone to operate your smart lock. I would HIGHLY recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    August lock is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use August at my office building. I have multiple people who have access. Some are more adept at technology than others. Those that don’t have an app on their phone use the code that this provides. Also when you leave you simply hit the lock icon and you’re ready to go. This is my second one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No need to carry a house key anymore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the August Smart Keypad to use with my August Smart Lock to eliminate the need to carry a house key and couldn't be happier. Installation is quick and easy. Locking the door is done with the simple touch of a single button. The August app allows you to easily add family members with their own access codes. Codes are also very simple to set up and change. The Smart Keypad is a must have if you purchase or already have an August Smart Lock.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Have an August lock? You probably need this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my August smartlock. It's quick and convenient. I can control it with my Google Home... Awesome, until the day I let my phone battery die. That's when I discovered that I need one of these little keypads. Now I don't lock myself out of the house when I take too long checking the mail and my phone is inside. Now I can let my mother-in-law in when she shows up unannounced... Or, I can just keep her locked out. You know, whatever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Wish for more color options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keypad is very convenient, I have noticed that maybe 1/10 times it won't take my code. Everything else works great. I just wished they made it in different colors and would hide the August logo a bit, it looks a little off near my white door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bonus feature for us

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not feeling confident in the auto lock feature of the August lock, we use this near the garage door so we can lock the door before getting in the car. Also just in case we are out in the yard without our phone, we have a fall back to prevent getting locked out. Simple install and set up. Great bonus feature for our August lock.

    I would recommend this to a friend
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