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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 319 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the Smart Keypad's ease of use, quick installation, and the convenience of features like auto-lock and remote access. Many find the keypad a valuable addition to their smart lock system, particularly for providing keyless entry and additional security. However, some customers have expressed concerns regarding the product's battery life and occasional reliability issues. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 319 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Entry with Ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to my new August door lock as i needed other options to unlock the door without my phone or key. This also added the ability to give friends and family individual and custom codes with can be revoked at any time. Easy to install and works perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    Nice accessory

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product. Some issues once and a while, but works great most of the time. Nice accessory for the August locks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After setting up the August Smart Lock and doorbell, I purchased the Smart Keypad as well. This was by far the easiest part to install and had no issues. Had it for almost two months now and working just fine. Very easy to add/delete/change users on the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Must have accessory for August

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ability to unlock the door without having to pull out my phone, open the app, and wait for the phone to connect to the lock is such a great convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the touch pad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product you can personalize it for each and every user to have their own entry code if senses when you're near it and lights up as long as you're a Wi-Fi is good it will tether to your August lock

    I would recommend this to a friend
  • Pros mentioned:
    Auto lock

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definately a life savor.. Needed this big time. Bought the August lock and turned the setting to auto lock. If you forget to bring your phone with you (and key, but who uses keys with a keyless lock) then your locked out. Get this little guy

    I would recommend this to a friend
  • Cons mentioned:
    Price, Reliability

    Rated 3 out of 5 stars

    Works OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced addition to something that should include this in the first place. Doesn't always work the first time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this door lock

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The August door lock and key pad has came in so handy and glad we installed it. No longer need to carry my key and easy for my son to come and go without a key. Have had no problems with it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great for the Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this on the office of small home business and the only draw back is the batteries go very fast in this keypad - 2 AAA batteries.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Serves its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good when you don’t want to smart home connect it. -1 star because it uses AAA batteries and it only lasts less than 6 months

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good add-on without the bridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to go with my 3rd gen lock. I wanted to be able to lock the door without a smart phone when I was leaving the house. This does the job perfectly. But for what it is, it feels a little pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Keypad

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent addition to the August smart lock. It’s great for giving individual codes to guests as well as using one touch of the button to lock the deadbolt. It beats having to have your keys out to lock the door.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Just good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works most of the time but not as reliable as the standalone lock is. It's always eventually worked but it's too finicky sometimes resetting the battery helps other times waiting before you re-enter a code works. I'd say wait for v2.0.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Works but expensive!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with August lock. However, the price is a bit too expensive for a keylock.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keypad is a great addition to the August Smart Lock. I am able to assign pins to friends/family etc. I no longer have to get keys made for everyone that I will allow access to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to set up and pair to the lock. Not sure what the battery life is at this stage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect addon

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addon for retrofit. No issues. So far. Only slight issue if you have to re-pare with lock. The app wouldn’t recognize the touchpad because I had previously pared the touchpad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    As easy as the lock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It actually was easier to install obviously and just as easy to setup as the lock. I don't have to worry about taking my phone and I love not having to worry about handing out keys to family so that they can lose them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the keypad is a plus to August lock. helps keep keyless

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Accessory for August Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how I survived without this. Using your phone app to auto unlock is slow and doesn't work as well. It is better to press a couple of buttons and you are in. Easy to pair and it works well. Flawless so far

    I would recommend this to a friend
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