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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 319 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the Smart Keypad's ease of use, quick installation, and the convenience of features like auto-lock and remote access. Many find the keypad a valuable addition to their smart lock system, particularly for providing keyless entry and additional security. However, some customers have expressed concerns regarding the product's battery life and occasional reliability issues. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 319 reviews
  • Pros mentioned:
    Keypad

    Rated 4 out of 5 stars

    Great keypad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little keypad! Great companion to the August smart Lock. No more need for keys for the whole family!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    A must

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes it so much easier to go in and out and lock and open. Battery keep dying though.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Would be 5 stars if it didn't eat batteries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks like it needs 2 new AAA batteries every month. Otherwise, it works better than the wifi hub and phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great if you don't have a garage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when we lived in an apartment and didn't have an attached garage. It works well if you don't want to pull out your phone. Otherwise, it's kind of pointless if you have a garage and can just go in that way.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Works well but eats up batteries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little keypad that works well but I have replaced the batteries twice in two months. There was a stretch of sub zero weather where I live so that may have led to batteries dying so fast. I did set keypad to low power mode so hopefully that helps. It works but I gave it only 3 stars as I gave someone a code to use and keypad was dead due to batteries. I did not get a notification of low battery.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Add On

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the August HomeKit Deadbolt, then this is a great add on. It was easy to install. It works great and it makes it easy for contractors, etc. to enter your home. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works 99 percent of the time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Only been a couple times when I have to re-enter the code.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good way to access the August deadbolt. Paired easily. Easy to set up users and assign PINs. Quicker response from the lock than using the iPhone app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    One more way to get in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great companion to an already great lock. Simple to use and setup and easier to give friends and family access to the lock without having them download and set up an app on their phone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of connection issues. Cannot standup to cold weather. Needs to be able to use better batteries.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have for the August Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because the app was unresponsive on some phones. After a full month I say this thing really works. I havent had any problems and it was very easy to install. It's a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must have!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have an August lock you definitely need this to go with it! It allows you to assign codes to specific people and delete them when you're done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No Regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our doorbell and lock. Super convenient if you don't have your phone with you to unlock the door. Easy to give a code to someone that is uniquely theirs. So glad we have this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have August smart lock then you should have this if you don’t somethings wrong

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Convenient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, fast and it's easy to use. It's good to have it if you don't have your phone with you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up. Works perfectly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to add to our home security system which includes the August Smart Lock Pro. Easy to install and easy to pair with the lock. Works perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Perfect for hassle free guests

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up could have been a little easier but I love that I can give codes to guests Works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    East Access

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderfull addition to the August smart lock. Easy to use and allows for simple access for visitors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keypad works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keypad allows me to give people special codes to unlock my door and the code and August system tells me who and when the door was unlocked. This was great for my Grandkids.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with my August device and able to set up code easily

    I would recommend this to a friend
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