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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 319 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the Smart Keypad's ease of use, quick installation, and the convenience of features like auto-lock and remote access. Many find the keypad a valuable addition to their smart lock system, particularly for providing keyless entry and additional security. However, some customers have expressed concerns regarding the product's battery life and occasional reliability issues. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 319 reviews
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Only remote option for August

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only remote option for august smart lock, however often times out or takes 30 second before the lock/unlock is received. Tried right next to lock as well as outside the door with same result. Keeping it as its the only option - but would consider a different HomeKit lock if I knew this would have the performance experienced.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Small and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Everybody can have there own code and you choose the length of the code. A necessity when you don’t have your phone with you. Definitely recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good most of the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great for the most part, but as with any device that is connecting by Bluetooth, it can at times lose connectivity. I've had it now for about a month and I'd say that on average, it works 8 out of 10 times. During those times when it doesn't work, sometimes if you give it about 30 seconds or simply re-key in your password, it will work afterwards. Overall, I do like the product.

    I would recommend this to a friend
  • Pros mentioned:
    Keypad

    Rated 4 out of 5 stars

    Not bad for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the option of using a key pad. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition to the smart lock

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the keypad with the smart lock is great. Great for guest or roommates that need access to the home and you cant access the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the August Smartlock HomeKit then this is a must have. It is easy to install and it works great. It's also easy to set up the entry codes through the app.

    I would recommend this to a friend
  • Pros mentioned:
    Keypad

    Rated 5 out of 5 stars

    works as you would expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great little add on to your existing august door lock. i like that feature to give people their own personal code, so codes aunt being shared.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took two tries to have it paired and update but after that it works flawlessly. I was also able to give a temporary code to a guest.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No key needed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must add to your lock purchase. Easy setup and attaches to the wall with screws or sticky take. I have not used keys in a year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have accessory with lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keypad and connect make the August complete. Should be sold as a package in first place. Just make sure you shop around for the best price.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy about my purchase when it works but it doesn't work as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Keypad

    Rated 5 out of 5 stars

    convenient gadget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect compliment to your smart lock. You can set up a unique code for everybody you wish to grant access to your property

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup for lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect for when you forget your phone and or watch to open the door.... no more feeling stupid standing outside my home lol

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this for guest to use or if you don’t have your phone with you. Works perfectly. Easy to change battery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Addition!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keypad was a great addition to my August lock system! Giving family a temp code before I can get home is a nice perk

    I would recommend this to a friend
  • Pros mentioned:
    Keypad

    Rated 5 out of 5 stars

    Great add

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes the August lock system complete for the one time you leave your phone at home and lock the door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    August - Smart Keypad - Dark Gray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    August - Smart Keypad - Dark Gray: arrived as described and sooner than estimated. Works very well! Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    so easy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to use with my august lock, so easy to let other people into my house with out giving them keys.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go with the August lock and works great. Mostly for my son when he goes outside to play and gets back in with his own password

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can create as many pass codes as you like with specific time and days of the week. No more keys to carry. This is a great product.

    I would recommend this to a friend
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