Customer Ratings & Reviews

Absolutely LOVE this!! Easy set up, great display, and frame is solid & sturdy. I bought three to share photos & videos as a family unit. We all love it!!!

The Aura - Mason Luxe 9.7'' LCD Wi-Fi Digital Photo Frame is the best digital photo frame I have ever laid my eyes on. The image is crisp and sharp. Colors and details look great in a variety of light levels. Aura's cloud servers provide unlimited storage and make it easy to upload pictures from a variety of users and devices which are then downloaded onto the frame. This frame is a great way to present your favorite photos and with the built-in gifting feature, it will also make for a nice gift this holiday season. Set up: I decided to put Aura's gifting feature to the test. Aura includes a code on the outside label of the box. After downloading the Aura app to my phone, I scanned the code and my wife and I were able to upload over 100 photos from our phones in minutes. Once we had the frame set up and connected to our WiFi, our pictures were on the frame, waiting for us. The frame itself is pretty thick. There is no way I could see to wall mount the frame. Technical Issues: I struggled a bit to get the frame running and connected to my WiFi. I had to unplug and re-plug the frame in a few times to get everything working. Not sure why, but it didn't want to connect to my WiFi or my Android phone's Bluetooth. After a few restarts, I had the frame online and connected, but the set up struggles were a bit bewildering. A huge chunk of your Aura experience will be dependent on your Android or iOS app. However, you can upload photos via email and a web based uploader. Currently, the web uploader supports JPEG, PNG, or TIFF photos that are a max of 10MB. Videos are not supported via the web uploader. Oh yeah, with a firmware update, the Maxon Luxe will support video playback up to 30 seconds. However, the feature is currently only supported from the iOS app. Android support should be coming later. iPhones and iPads can take live photos. With live photos, the phone records 1.5 seconds before and after the photo. Live photos gives your photos a moving image effect. The Mason Luxe supports playback of iOS live photos, but Android's motion photos will not work. Apparently, there is no standard across Android phones when it comes to their version of moving photos which makes playing them back difficult. From the Aura app, you can crop photos to fit the frame. The app automatically adjusts photos for best fit and I found that it did a good job. Most of my cropped photos properly focused on the photo's subject matter. The frame has motion controls on the top and side of the frame. And they worked well, but sometimes I found myself bringing up meta data or accidentally liking a picture when I just wanted to scroll to the next picture. You can display your pictures in either chronological order or shuffle. Once the photos are uploaded to the server, there is no way to create photo groups or a set play back. The problem with chronological order is it's dependent on the photo's metadata which may or may not still be there depending on how many times your photos have moved from device to cloud and back to other devices. So, in my case, photos I had taken on my old phone before I purchased my new phone, did not transfer to my new phone with the necessary meta data to properly display date and time. I used the Aura app on my iPad and my Samsung and Google phones. In my experience, the experience on the Apple app was way better. Occasionally, I would tell the Android app to display a particular photo and the app would just hang and do nothing. The Apple app didn't suffer from the same problems. Conclusion: This is an amazing photo frame and I think it would make a great gift this holiday season. But, I think the experience was much better when I was using my Apple device versus my Android devices. I have no doubt many of these bugs and the Android video upload will be resolved in a future patch. With some software tweaks to the motion controls and some server side tweaks to allow for customization of photo grouping and display order, I think this frame can be amazing. As it is, the experience for Android users can be a bit frustrating and buggy. I could not get the Google Assistant integration to work. It's still a great frame, but the better Apple app experience shows how good this frame could be. Still, I recommend the frame. I like it. I hope some of the Android bugs get worked out soon. 4.5/5

I have always wanted a digital picture frame, and was so glad to come across the Aura Mason Luxe 9.7. My initial impressions from box, to unboxing to set up has been really positive and was very excited to get this connected with my phone photos. After a week getting this set up, here are my thoughts. Pros: This is a nice and solid build. I saw that there is about 2” from the front to back that angles downward so that you can safely place your picture frame on a shelf. There is a nice weight to it so that you know it won’t fall over easily. In landscape mode, there is a touch sensor on the top and to the right, which operates as the control center. These sensors allow you to change the photos by sliding to the right, and to also delete any photos or turn off the frame. Setting up via the app was pretty simple and pain free. Connecting the Aura Mason Luxe to my WiFi was very easy and immediately I began to select the photos from my iPhone library to upload. The display is amazing. The 9.7” screen is bright and crisp, with the HD 2048 x 1536 resolution, very much like looking at my iPad display. All of my photos look really amazing on this screen and it really beats having these pictures printed out in a static display. Also, with many of my photos being “live” photos; the Aura Mason Luxe will have the photo in motion before returning to a still shot. Changing the orientation has also been very easy. I’ve seen no lag so far, and feel that Portrait mode is better for us as the photos I take are vertical on my phone. With the ability of storing over 10,000 photos, that is more than enough for me to choose which ones to upload. Which lead me to the Cons. Cons: When choosing my photos, the app will “freeze” for several seconds before I am able to select more photos to upload. This can be somewhat aggravating because I now have to slow down in selecting the photos. They will eventually get chosen, it’s just slow at times. Another con is that there are no hanging tabs for this to be hung on the wall. I can understand because this is some weight to this, but it would have been nice to have this on the all. Overall, our entire family have been really enjoying seeing the photos and reliving those memories. My children are having more fun as they recall those events. The screen is nice and clear and can hold thousands of pictures.

Got this as a gift for my in laws and this will be the second or third digital photo frame my family has purchased for ourselves or as a gift. This one looks very nice, the screen is very sharp and if you upload high quality pictures they really pop on this photo frame. The app was easy to download, gave an option to setup as a gift so I did, uploaded a family picture of our family with a cute little message so they see it when they open it. Configuring it via the app was very simple and didn't take much time at all. I also was able to easily invite my wife to be able to upload pictures to it as well. I uploaded about 100 pictures in what seemed like just a few seconds. They were displaying on the frame within about 2 minutes and then started the slide show. I went into the options to adjust the timing to see them change every 30 seconds. It also has a nice touch feature on the frame where you can swipe to advance to the next picture as well. One nice feature is that when the room goes dark or it doesn't sense any light it goes into a sleep mode to save power and also hours on the display. That was a nice feature I wasn't expecting. I am sure there are even more features in the app that I haven't found yet. Only possible issue might be plugging in in somewhere discrete. The plug is a bit large but has a long cord and it is a proprietary plug not a USB-C style connection on the back. Overall though we are very happy with this frame and very glad that we chose this one for my in laws. Everyone who sees it comments on how nice it is and how great all the pictures look on it.

As I opened the box for my new Aura I could tell this was a quality product. The box is solid and can protect the Aura Frame when shipping, which makes this a great gift idea. The bottom of the box has the steps for gifting the product to someone. Setup of the device is very easy. Unpack, remove the screen protector, touch pad protectors, and plug in the device. I downloaded the Aura Frame application to my iPad and was prompted through creating an account. A pin code displayed on the device, my iPad connected to the Aura via Bluetooth, and my Wi-fi settings were configured. After giving the app permission to access my pictures, I was able to scroll through and select which pictures to add. I added user accounts for everyone in our household and we can add and manage all our pictures. Features • Can be used in portrait or landscape • Frame: 9.8” by 7.8” by 1.9” • Resolution: 2048 x 1536 • Unlimited number of photo can be displayed with the Aura Frame App • Multiple users can be added to the Aura account and manage photos • Touch slider controls on the top and side of the frame • Light sensor automatically adjust brightness and sleeps when dark • Aura Frames App works on iOS and Android devices • Has Quality Filters for displaying only the best pictures without duplicates Cons • Can’t add a user account if the email address has a period in the first part of the address. Overall, I’m very pleased with our new Aura Frame digital picture display. It sits on our bookshelf in our living room and has been a nice conversation piece.

The Aura Mason Frame is my first digital screen, though I have looked at digital screens over the years never purchased. Aura Mason has integrated years of tech advancements and makes a persuasive reason for including a digital frame in our home. One of my first impressions is how much my family and I enjoyed adding the Aura Mason to our living room setting. Fact is all three of us were excited with the Mason. First impression when opening the shipping packaging and seeing the Aura box is it obviously appealing to those who enjoy well-presented home items that offer a sense of charmante, charming. The Aura Frame’s are Handcrafted and “… thoughtfully designed to complement any interior style.” I agree. The frame is a well-appointed Graphite shade which accents with delicacy, presenting your photog captures brilliantly. Setup is quite straight forward, plug the frame in, load the app to your mobile and follow the instructions. My phone did not connect first attempt with Bluetooth, resolved by rebooting my phone, quite typical of Bluetooth devices. After setup you move on to uploading pictures from your mobile or Google Photos, there is no path to upload pictures from a Windows PC. If you want to move pictures from PC, best I can tell is you will have to first load pics to either Google Photos or to your mobile. Not thrilled there is no option to store pics locally, only options are loading photographs to the cloud. There is no internal storage or an external storage option. Gifting! From Box design to packaging to the option to pre-load photos with message to recipient the Mason Frame looks like a great Gifting Option. You can preload pictures to the Frame without opening the packaging by scanning a QR code on the outside of the box. Quite clever. It is a brilliant for gifting, a present that will thrill and continue to have a meaningful place in friends and family homes for years to come. Plus point, it can be setup to allow others to load pictures to your frame, imagine coming home from vacation and sharing the pictures with family and friends. Likes: 1. Unlimited cloud storage 2. Can play 30secs of video with audio 3. Photo curation – will not display blurry pics 4. “No hidden fees or subscription costs” Like that. 5. Wide programmable time sequence for slideshow An extraordinary digital picture frame with solid set of options that is right at home in your abode and makes a brilliant gift. Good stuff.

- my mom bought an the first digital frame for our family i’ve always thought it was neat, to be able to see pictures slide in one frame. it comes with micro SD slot to transfer pictures which it’s a pain because you have to transfer back and forth, now with Aura a digital frame is alot easier and easier to manage as well, this frame is amazing and so far I love this device. - 9.7” inc of display that’s big enough to see those cellphones photos in a much finer details with a high resolution of 2048 x 1536 pixel display and the ability to either be use landscape or portrait mode - the cord that came with the box is about 6 feet long and it’s a nice quality power cord - setting Auro frame is very simple, you will need to download the app on your phone, once the digital frame is plugged you will get a code that you’ll need to match on your app to connect the frame. and it’s that simple, create and account and you’ll be ask to have access with your phone photos so you can start adding pictures - Aura digital frame have touch bar for navigations, can be use to swipe left or right on phones and even double tap to like the pictures with heart effects - now let’s talk about the app since it’s a great application, once you have access to your photos in your phone it’s as simple as highlighting the pictures to be added to the frame, I believe you can add up to 10000 photos so that’s amazing! and one the great features of this device is having the ability to add your family members as guests so they can add their own photos as well. - inside the application at the setting you can also adjust of how long you prefer the image to be displayed until it switches, put it on shuffle which I think it’s a must to keep the flow of the image fresh. - if you worry about the frame staying on all night and date, don’t be Aura digital frame goes to sleep when the room is dark. and the brightness also adjust on its own. - if you have an iphone The frame can also play your live photos if you prefer those methods, I was hoping it can also play videos but sadly even tho it let me add to rotation it did not play at all. - Aura Digital frames is not a cheap device, for the price I felt like the app could improve more by adding a different animation when switching from photos to photos, or even some kind of fun filters specially when you have kids photos being displayed. a short video montage that can be play would have been nice to see maybe some future updates on the app. - overall it’s such a great photo frame to own, great picture clarity, high quality design, user friendly application, having the ability to set up the device as a gift was also a nice touch. I love it.

I can confidently say that this digital picture frame has been a joy to use. It all started with the unboxing, when I first received then package I was blown away with the unboxing of the unit. It is very easy to tell that this the user's experience was taken into consideration during the opening process. The clarity and uploading process of all pics into the frame was a piece of cake too. The instructions make it very easy walking me through how to center the picture within the view frame as well as upload them via the companion app. I can say i was expecting sort of a tedious process getting pics to upload and transition etc, but it was quite the latter. Once the app is downloaded and your pictures are selected all you need to do is sit back and enjoy watching the memories cycle through the ultra HD frame. All in all I've thoroughly enjoyed what has been experienced while using this digital photo frame and would highly recommend it to those in the market for such a product.

This was a gift and it was really great! There is a code on the back of the box that allows you to set up the frame with photos before you give it away. The app is easy to use but some of the photos need to be adjusted beyond the auto adjustmet. Anyone can upload pictures to the frame once accepted to the frame group. This makes it easy for the entire family or group to contribute photos from wherever they are in the world. The price is very steep, considering the alternatives, but the quality is on point. You can add photos and videos. It has a built in speaker, decent quality too.

Bought this as a gift for my girlfriend as a unique gift idea and she loves it! Able to display a sequence of pictures and short video clips with sound. We plan on purchasing another one for her parents! Only concern/complaint with it is the phone app/feature for allowing others to upload to your frame. By allowing others to upload to your frame, you grant them complete access to it through the app.

Great electronic picture frame with easy-to-use app-based interface. Easy for 3 bros. / wives to add photos to mom's picture frame.

This frame is amazing. I bought it for my wife office at home. We couldn’t be happier with the purchase.

Amazing frame! It was a gift to close family, so I am the one (photographer here) who gets to upload the pics to them and update, haha. I easily add photos as we take them and it’s very user friendly. I just need to get one for my own house now! It’s a great addition.

Easy to set up, sometimes a little laggy on the app, but overall awesome! My parents say the love sitting in the kitchen while drinking coffee and talking while watching old and new photos scroll through

The Aura - Mason Luxe 9.7" LCD Wi-Fi Digital Photo Frame is a very cool piece of technology. I used to own a few of the old-fashioned digital frames where you had to load pictures on an SD card that you inserted into the frame to play back pictures. This new frame is so much easier to use in every way, plus the large LCD screen provides for high quality looking pictures. Following are some of the features I really like about this digital photo frame: - It is very easy to set up and use. Basically just download the Aura Frames App, plug in the frame, connect the frame to WiFi using the on screen instructions, turn on Bluetooth to connect to the frame and you are ready to load pictures. - Loading pictures is very easy. You can choose whether to add a whole album or your entire camera roll or just select the specific pictures you want to add. I like to select certain pictures. You just click on that option in the Aura App and it then brings up your camera roll. You simply scroll through your camera roll and select each picture you want to add to the frame. When you have selected all your pictures and click on done, it adds those pictures to your Aura App and to your frame. It is easy to add additional pictures whenever you want or delete pictures. The frame has unlimited storage for photos, so you can add as many as you want. - This frame allows you to use it either horizontally or vertically. The pictures automatically rotate. For the pictures you add to the frame, it gives you an option to crop or resize the pictures by dragging them to the spot you want in the viewing area and resizing them to fill out the viewing area or shrink them to show the whole picture, etc. This makes it convenient to show the part of the picture you most want to show. It also has an edit function to remove red-eye in the App. - The App is very handy. It lets you do some editing, as mentioned, choose the order of your slideshow either chronologically or shuffle them all randomly, choose the timing of how fast it switches pictures, turn the frame on and off or dim and brighten based on the brightness of the room, select to auto play any videos loaded, with or without sound, control the sound level, add members, name your frame, and various other settings. - There is a cool feature that also allows you to add other members to your frame. You can send invites to friends or family members. Once they download the Aura App and accept the invitation, they can add photos directly to your frame from anywhere. This will be very convenient for my adult kids to be able to add any new pictures of grandkids, for example, or anything else and surprise us with new pictures. You can add as many members as you want. - If you are thinking about giving this frame as a gift, one cool feature they added is a QR code on the box that allows you to preload a picture onto the frame without giving you future access to the frame. I could see giving this as a wedding gift, with a pre-loaded picture of the couple already on it. This would be a nice surprise as they open the gift. - In addition to the App, you can also use a touch bar control on the actual frame. There is one on the horizontal and vertical side of it. This bar lets you scroll through the pictures quickly to find a certain one, delete pictures, stop on a certain picture, turn the frame on and off, etc. I have my frame set up to be on a picture for several minutes before it scrolls, so I can see where guests might want to be able to scroll quickly through all the pictures on the frame and the manual touch bar on the frame is a nice option to do that without needing the App. I really haven't found anything I don't like about this frame or that I think they could have done better. It seems like they have thought of everything needed to make using a digital frame easy and convenient and allow it to interact easily with the pictures on your Smart Phone. You can also choose to add pictures to the frame from your PC if that is where you have them stored. I really like this frame and I intend to get at least one more for my house. You can control multiple frames from the single App and have different pictures on each one. I highly recommend this frame for anyone thinking about a digital frame!

Great image quality. Linking to google photos was easy. Screen occasionally glitches, power cycling bring it back. Makes me question longevity of product, but it has been going strong for +1yr.

Easy to use is an understatement. Anyone who’s invited to the frame can upload from any device anywhere — gave this to my in-laws so everyone could send pictures/videos at any time. Was on vacation and sent pictures and my in laws knew what we sent. I’d buy more for each member of my family.

It was an excellent gift for the grandmother. She loved it!

We love our frame so much we continue to gift it to family members!

This is an excellent digital frame. It's the perfect gift for anyone... even if they aren't technically savvy. It's so easy for a person in the shared group to upload a photo to the frame via the Aura app. Great gift for grandparents or other distant relatives.