Customer Ratings & Reviews

This is a great drone, easy to learn to fly, very smart ai control and safe to fly around tree and object. It is very good a keeping still in higher wind up to 39mph! I highly recommend to anyone over the DJI.

Absolutely fantastic drone! I ones the Mavic Pro(1st one) and the Evo 2 is so much better they're not even comparable. I get around 30-35 minutes flight time and the video and pictures are outstanding. The only reason I gave it 4 stars rather than 5 is the battery charger quit working after only 5 flights. I'm just glad they have great customer service also because the day after I sent Autel an email I received one back and 2 days later a new charger was headed my way via FedEx overnight. Great job all the way around Autel.

I wanted to love this drone, but unfortunately it has been an absolutely horrible experience dealing with Autel. I purchased it in July 2020 and was blown away at the image/video quality so I thought for sure this was going to be a winner. It wasn't, first of all the application for flying the drone feels like it's still in beta with app buttons/sliders not working and many different little bugs. They have released 2 updates since I've purchased it which is promising but the flight modes are very limited at best and the app has many less features than those of competitors. I also have the Anafi and the dronies, follow me mode, etc. are on the list that their app either doesn't have and if it is available it's horrible (for example the "Follow Me" mode follows you but when you try to ascend, descend or fly closer or further from the object the drone stops in it's tracks until you stop trying to control it...where the other drones I've flown allow you to control the drone while in follow me mode)...and this is just one of several examples. THEN...the atrocious customer service. The call center is like calling a few dudes that work at a coffee shop...when they feel like answering...including speaking to Alejandro who's the main spokesman on the tutorial videos. I have no problem with efficiency or a company that's new to launch and being patient with those changes, the issue I have is paying the price that this drone costs and having to ship it back 4 weeks after owning it because it drifts in flight and calibrations fail every time you try to calibrate it and being treated like I'm annoying them. The SD Card cover was falling off the rubber that holds it, when I sent pictures the tech said that I could glue it back (or once again ship the drone back for them to inspect it...at 4 weeks old!) My take, for what it's worth buy a different drone for now until they update their app to match the quality of the hardware or they grow a bit more structure and customer service.

Excellent product. The Best drone I have owned. It has very little limitations. The video at 8k is incredible. It flies very stable. No shake in the camera. Can lift heavier objects than the DJI mav 2 pro. I would by this again.

Love this Drone, easy to use and the app walks you through setup and operations

What a blast to have such a fun toy. Now its an expensive don't get me wrong, but this thing is so cool to play with. The pictures/video are amazing. The speed at which this operates is also impressive. Can't go wrong with this as a first drone if you're looking for something that's easy to control and use. Takes time to learn how to use it, but it's fun once you get the basics down.

This drone is awesome! It has a great camera & several obstacle avoidance sensors. It’s put together well too & their customer service actually answers their phone & will email you back if you have any issues. If you want super crispy photos or vids I recommend getting the Evo II Pro

When I received this Autel drone I was blowed away how easy it is to fly and use the camera , this is my first drone and thought I would skip rite to the best and I'm fairly certain I did that. Looking forward to lots of flying and eventually making some money with this bird surveying property's or what ever needs to be looked at in a precise efficient manner. Great item.

We returned this item because we almost lost it. For some reason the drone lost connection with the controller and flew off instead of landing. Luckily my husband did some quick thinking and took a snap picture before we lost connection. 40 mins walking around the neighborhood and he finally located the landmarks in the photo to find the drone in a driveway 3 blocks away. We could've completely lost all of our money that evening if he didn't take a picture before it lost connection. We returned this item.

You will love flying this drone. As an aircraft and as a device to capture stunning still images and video, it is superb. So why do I give it only one star? The battery life indicator is extremely unreliable, and customer service takes no accountability for this. My drone initiated a landing sequence entirely on its own with 16% of its battery life left (this metric along with estimated remaining flight time of 5 minutes are clearly recorded in the flight log) and landed in enough water to destroy the electronics. The drone was 120.5 feet away from me and flying at an altitude of 12 feet. Easy to bring back to my location in a matter of seconds. I tried to abort the landing and the aircraft was unresponsive. When I contacted customer service they were willing to review the flight log with me. They admitted that my explanation of the sequence of events was correct. No dispute. But they placed 100% of the blame on me for flying with low power. This drone at this price point with a battery indicator that shows a precise % of life left (accompanied by a time estimate as well) should have given more reliable data to the pilot. Imagine if your car ran out of gas with an estimated 1/8th of a tank of gas left. Would you feel responsible for that? This is how Autel Robotics runs its customer service center. You should know that before you buy this drone. And if you buy this drone and have trouble, you will remember this review and kick yourself.

Best drone I’ve owned in five years. Ease of operation, excellent video quality.

Evo II is very easy to use, have a lot of sensor that help you to do not crash the dron

This drone is not an easy plug and play level quad copter. It is easy to fly and very well designed but it is a professional grade camera system and a professional grade Arial platform. Strongly recommend

So I picked up this drone due to the issues that I was having with DJI and the Mavic 2pro . As some of you may know the google 12 update made the pixel next to useless for using DJIs app. I waited months for a simple patch from DJI, with little to no feedback. Once DJI said to "borrow someone' s device in the meantime" I had enough. Best buy lucky has a program that extends returns on the Mavic 2 pro. I exchange the Mavic 2 for this drone. To be completely honest, I'm happy things played out the way they did, because this drone feels like a step up from the Mavic 2. They generally similar, but the interface of the app and lack of issues made me fall in love with this drone! definitely worth it! If you liked the Mavic 2 pro then you will feel right at home with this drone.

Being that it was the first drone i owned very impressed with the quality of the drone wife and i had a lot of fun using it filmed fireworks on the 4th 2020 turned out very nice File size on the 8k were HUGE so be aware and make sure you use a good quality SD card.

This is a very high quality drone with an excellent camera. I've been flying drones for years and the quality on this one cannot be beat.

OK, this thing is nothing short of AMAZING. Let's just figure out how to get cheaper batteries and more accessories already.

Fly all of the time. very stable and easy to use. The collision software is great too

Not to challenging to learn how to fly. The software for the phone could some polishing but overall does the job.

Excellent product easy to use Good configurations