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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 28 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the excellent product quality and clear footage provided by the Live Gamer Ultra, making it a great capture device. However, some users experienced challenges with audio delay and setup, noting difficulties with installation and the lack of an analog audio port. The USB port functionality was also a point of discussion, with some users reporting lag issues while others found it to work flawlessly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 28 reviews
  • Pros mentioned:
    Usb port

    Rated 4 out of 5 stars

    The usb gen was only issue...or it would be a 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works instantly....the only thing i wish, was that the cord was longer and it is 100% 3.2 usb gen and works with No other usb at all..it is a 3' cord...i needed either a 6'-8' cord for my setup and best buy doesn't have the cheapest price for the new cords...found a 8' 3.2 , it did work, but it is very specific that it's the new gen and nothing else.

    I would recommend this to a friend
  • Pros mentioned:
    Product quality

    Rated 4 out of 5 stars

    It doesn't capture all kind of signals

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing gave me the better quality of capturing from my VCR, than most of the other capturing devices. However it won't capture anything from my DVD players because it's too conscious about copyrights.

    I would recommend this to a friend
  • Pros mentioned:
    Product quality, Usb port
    Cons mentioned:
    Audio delay

    Rated 3 out of 5 stars

    MEHHHHH

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    soooo. i have some issues with this device. and like everything else its normally a driver based issue. im very weary of this product but love it at the same time! issue 1: input lag/ audio dely. when streaming, and playing at 120fps.. you get this crazy input lag, every few min. or so. the feedback literally will fast forward, and your stream will look like it lagged hard. AUDIO LAG.. doesn't always happen, which is even more frustrating. when it does happen be prepared for at least 5sec delay. issue 2: its not recording at 60fps on FB. the video quality is not the best. playing at 120 fps, and recording at 60..the video appears to look at 30fps. My elgato HD60 s out performs this streaming quality. perks: This device is excellent at passthrough with the exceptions of input lag on occasion. this device seems to mainly be beneficial at making recordings rather then streaming. record quality is mint. just forget about streaming on it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Product quality

    Rated 5 out of 5 stars

    We’ll worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capture card, has all the features I needed and it was cheaper than elgatos option that had the same features. Great capture device for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Usb port

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised out of the box. I was pleasantly surprised to find out it has no perceivable lag when hoked up on its own USB port and hub right off the motherboard. The editing software key was to old to use, and the editing software itself being now quite old is not a problem as there are many very good and affordable alternatives.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good 4k passthrough but outdated now

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This certainly works if you don't record in 4k since it still lets you play at 4k with the passthrough but now you can get the updated version and you're set on both fronts until the companies start pretending we'll get 8k 1000fps.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Capturing 4k

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my PS4 Pro game recording, and it works great, easy to set up and captures 4K as advertised. Also works with Nintendo switch and performs well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best external capture box money can buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having a hard time deciding between this and the Elgato HD60 s+ but after doing some research, the Live Gamer Ultra just seemed to offer more for the same price. 4K streaming, virtually zero lag pass-through, and a (relatively) simple set-up process. If you are looking for capture device for streaming your video game consoles, I can't recommend this one enough.

    I would recommend this to a friend
  • Pros mentioned:
    Product quality

    Rated 5 out of 5 stars

    Capturing off my XboxOneX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The capture card is great. No audio or video issues. Footage returns back crystal clear.

    I would recommend this to a friend
  • Cons mentioned:
    Audio delay

    Rated 4 out of 5 stars

    The only capture card usable for high refresh rate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My package got stolen but I got another one and it's great! 1440/1080p 120hz passthrough is a must for ps5! I wish it had an analog audio port but it's fine without it.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 5 out of 5 stars

    Good 4K Capture-Card!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This capture-card is Great! Good for 4K , just extremely hard for installation wise (ie Software , Drivers , etc) They have several on their website. Its really hard to find them on there

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 5 out of 5 stars

    cool device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to work pretty well so far, installation can be a bit of a pain in the butt, and you will probably need a longer USB 3.1 cable

    I would recommend this to a friend
  • Pros mentioned:
    Product quality

    Rated 5 out of 5 stars

    Better than El Gato

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an El Gato HD 60 and replaced it with this product. It was a great decision all in all.

    I would recommend this to a friend
  • Cons mentioned:
    Audio delay

    Rated 2 out of 5 stars

    Rip off.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device advertises that you can record and play in HDR. While that may be true, the colors are extremely washed out and unacceptable for quality videos. On top of that, the device is unable to capture gameplay audio while you have a headset plugged into the respective consuls controller. So for instance, at night when I want to play my PlayStation five and plug in my headset and record gameplay; there will be no audio recorded from the device. Because of these factors I’m simply going to have to return the device. I don’t understand why this device is so highly rated when it has so many glaring flaws. if you have a PlayStation five or Xbox series X or S you might as well just use them to live stream your gameplay and then download the live stream after. It no longer makes sense to buy such an expensive device like this when it barely performs to the standards that it advertises.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for new consoles

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and supports 120fps passthrough which is great for the new consoles!

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 3 out of 5 stars

    Very pricey

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This capture card was on the prices side and was a bit hard to use/set up for me, I am a beginner to this stuff so that may be why. I also notice that it tends to freeze up on me alot as well and I have to restart it somehow. I should have gone with el gato, a bit late now though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Product quality

    Rated 5 out of 5 stars

    Terrific Capture Card

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe AVerMedia products are better than elgato! Ultra low lag! Great video quality produced!

    I would recommend this to a friend
  • Pros mentioned:
    Product quality

    Rated 5 out of 5 stars

    Now I can steam my video games!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing product! Now I’m able to stream all my gameplay in amazing quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously perfect. I got this for a capture card for my DSLR for webcam use and legitimately the best purchase like that that I have made. So great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 of the best buys i ever made, get the pun? Lol better then elgato love the pass-through wich you don't get with elgato and at the same price

    I would recommend this to a friend
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