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AVG Ultimate (Unlimited Devices) (1-Year Subscription) - Android|Mac|Windows-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 129 reviews

84%
would recommend to a friend

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  • Rating: 5 out of 5 stars

    Ultimate Package, Ease Of Use Must Have

    Posted
    TechTux
    • Tech Insider NetworkTech Insider Network
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    • Top 1000 ContributorTop 1000 Contributor

    I have been using AVG software since its creation back in the 90's. It was a little known free program that detected majority of virus and ran at half the resources that name brand Anti-Virus software ran. It is now 2018 and I remain as impressed as I was back then. This software is a must buy for anyone who wish to ensure they do not receive any viruses on their computer and looking for an easy way to keep computer tuned. Pros:: Clean / Easy To Use Layout Protection Features PC Tune Up Features Secure Delete / File Restoration Ability Very Low Resource Usage on Computers Price Per Feature Real time Performance, Reporting and Logs Online Support Reference Material Customer Service Cons:: None Software:: The software itself comes in a small package or can be downloaded off their website. My situation, I went to their website, downloaded the free version and bought a key from BestBuy. The download and install occurred very quickly and step by step instruction was very helpful for those who are not technical in nature. Once installed the software comes configured with recommended settings which I would strongly suggest not to modify unless you know what you are doing. The software takes up to 1.13GB in size however has very low resource utilization. In fact, the resource demands are so low you can run this on low end computers with ease. You will need to create a "My AVG" account however this will help keep track of license expiration, purchase history, promotional material and online support. The software also auto updates your virus definitions to ensure you are always up to date. The software provides a "Zen Dashboard" that make it easy to navigate between the Anti-Virus software and PC Tune up. :::PC Tune Up Software::: -Maintenance Function This functions as a one click does all option for ease of use to allow the software to scan the most common trouble areas. It will scan Registry Issues, Broken Shortcuts, System Cache/Logs, Browser Data, Startup & Shutdown, and Disk Fragmentation. Once done you can choose to "Fix & Clean" or click on each item to additional options. I really enjoy the added ability to go into each section and specify additional items I feel comfortable in cleaning. To test the clean up performance I used two computers, installed/uninstalled (multiple times) massive programs, restarted the computer and ran the PC TuneUp software on only one machine. Using CPU-Z, I was able to see the difference in utilization compared on both machines. The end result was the machine with PCTuneUp had large noticeable performance increase on bootload and program load times. -Speed Up Function / Sleep Programs / Turbo Mode This will allow you in addition of optimizing by using maintenance function to place Background/Start Up programs to sleep, creating an performance profile under "recommendations" and AVG Turbo Mode. I mostly use the background and startup programs function to place all non-used applications to sleep until needed. I have not created a performance profile or used Turbo Mode so will be unable to speak to those features. I have not experienced any issues placing applications to "sleep" then having them wake up when I launch them. Each application launched without any errors or slowness. A nice addition is along the bottom it provides some reporting tools and logs for those who enjoy numbers and stats. I really am impressed at the amount of details you can pull from this information and works great when needing to review pc performance over a 6 month span. -Free Up Space / Duplicate File Finder / System Cache & Logs / Browser Data This tool is very powerful and I strongly recommend proceeding with caution if you wish to use these options. Make sure before you delete anything you are absolute positive the duplicate file was not on purpose. The Free Up Space goes back to the System Cache & Logs, browser data and functions as the maintenance function. However the next step is the duplicate file scan. You can specify what hard drive you wish to scan and it will categorize it by Pictures, Folders, Others, Documents. On the right side it will show the actual file and indicate a number of times its a duplicate. Again I would strongly recommend to review and backup before deleting anything as this software sometimes detects duplicate items that were duplicated on purpose. The System Cache & Logs provided a detailed window of items you wish to clean. Note you can also access this window if you go into the maintenance function advance settings. I use this feature alot as alot of items within the window I feel safe to delete/clear for space. The Clean Up Browser function is my favorite as it will provide options to clean all browsers currently installed onto the computer. This helps centralize clean up in one easy window without having to go into each browser. Just like the addition of the row at the bottom of speed up section, the Clean Up section has 4 additional options on the bottom of the screen for those looking for specific ways to clean up the harddrive. My favorite function is the Secure Delete Files option. You can also "right-click" on any file to use AVG shredder but this feature allows for secure way of permanently deleting a file when needed. -Fix Problems This function allows you to remain up to date on all programs with the latest patches. I enjoy this feature as it helps organize all applications in one simple window to update instead of having to go into each application individually to update. This is especially important to me as I have over 10 applications running at a time and patches are critical for my line of work. The "update all" works about 90% percent of the time with the other 10% requiring a manual update on a few applications. Just like the other sections, the Fix Problems window has four additional options on the bottom to get more specific on problem areas. However the two that I use the most are the Restoration of deleted files and Rescue Center. The file restoration works great at restoring deleted files and the rescue center allows for undoing any pc tune ups AVG performed -All Functions This is pretty much an "Advance Section" that allows for easy access to every feature that AVG Ultimate can perform. I do not normally use this however works great for anyone who is looking for 1 specific thing. :::Anti-Virus Software ::: -Computer Protection The computer protection allows AVG to scan any files added or opened on the computer and watches applications running the in background for malicious behavior. Testing the active scan on my spare computer, it was able to quickly detect traditional rootkits / Trojans and malware. I was very impressed at the method of how it stopped and quarantined the item but wont get that technical for this article. -Web / Email Protection The web and email function works wonderfully as well especially since I have family members that occasionally still quickly open attachments from emails without looking first. The web shield works great for those who use browser add-ons or surf the net as it quickly detects and prevents from backdoor downloads/installs. The email shield works great of all online email accounts as well as outlook on the desktop. -Hacker Attacks and Ransomware Protection The Hacker Attacks function is pretty much just the firewall feature however do not let that distract from how well this firewall protects. It provided the normal functions that Windows defender has with the added bonus of easy customization, easy log access and advance settings. The Ransomware Protection is a unique feature added to AVG that will provide additional security to personal files. It automatically selects the user profiles and most commonly used folders. You can also manually add folders you wish to protect with this software. I have not experienced any issue or slowdowns when adding these folders and recommend to include folders with sensitive data. -Privacy, Webcam and Data Safe Protection The Privacy Protection is very impressive as it is not a common feature you see with other anti virus software. It has two functions, one is to protect the webcam and the other is to create a Data safe. The webcam portion protects from software trying to use the computers Webcam to spy on you. The standard setting is "Smart Mode" however you also have "Strict Mode" and "No Mercy". As you can imagine it goes from trusted applications to always having to ask your permission first to a completely block on using camera. The Data safe is creating an encrypted 256-bit AES folder only you can access which is great when it comes to protecting financial data! -Payments, Anti-Spam and Fake Website Shield This helps protects from fake websites and fake phishing/spam emails asking for your financial information. The Fake Website Shield works by ensure the financial site is truly the financial site and you were not re-routed without your knowledge to a hacked site. It is a great feature to have to help ensure you are not being duped when going to a purchasing site or bank. - Other Scans (Advance Settings) I have been really impressed at all the additional scanning features AVG provides. You can not only scan your whole computer, you have the option to scan USB/ DVD, focus on a particular folder, run a "Deep Scan" and run a Boot-Time Scan. I typically like to run a Deep Scan every other month just to make sure no malware snuck by and the Boot-Time Scan once a quarter. Both are more on the extreme side of scanning however feel its better to be safe then sorry.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Be Careful of What You Are Not Told To Do???

    Posted
    KansasMeddlingMom
    • Tech Insider NetworkTech Insider Network
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    I have been a Trend Micro user for many years. When I saw the opportunity to obtain coverage for all devices, I thought that would be an efficient way to proceed. So, even though it took about a month to receive the product from the manufacturer, I was still enthusiastic. You receive a small insert with an activation code and everything else is a direct internet connection with their website. The first part is easy-visit the web address with the PC you wish to install AVG on. Then you enter an activation code, your email and a password to set up an account. This is necessary to unlock the paid features; their downloads and directions. However, buyer beware of the download, activation, and load phase. The download to my android Samsung smart phone was easy-it takes you to their app in the Play store and there are 2 possible apps to install-the AVG anti virus and 1 tap cleaner. Both apps loaded with ease and immediately loaded, all went fine. I then got very involved with my PC download on an HP Spectre that had Windows 10. Well, the download started and stalled at the 21% mark. In fact, there was an error message saying "UI Failed to Load" . I then tried to download the PC cleaner and that only loaded to the 37% mark with the same "UI Failed to Load" dialog box. I waited for the PC internet security to load almost 1 hour and move off the 21% mark and the PC cleaner about 20 minutes to move off the 37% mark. At this point I called the 24/7 technical support toll free number. This offshores you to Manila, Philippines. First spoke with Edwin and he said this happens to many people because even though I never renewed the trial version of McAfee that expired after 30 days of getting the HP Spectre, many of its program components were still installed on my computer and could fight the installation process of AVG. WHY DID THE SOFTWARE AS IT WAS INSTALLING NOT NOTIFY THE USER TRYING TO INSTALL THE PROGRAM THIS FACT. WHY DID I LITERALLY SIT THERE LIKE AN IDIOT WHEN IT NEVER PROGRESSED, HAVE TO CALL THE PHILLIPINES, AND THEN GET A SHAKE DOWN. Edwin asked permission to go into my computer, which I allowed, and made sure that I had the hardware I needed. He determined it was an exceptional computer and that that was not the problem. He put me on hold for a couple of 3 minute conferences that he had with his supervisor Maria, and then came back and said that any prior software protective software would have to be uninstalled before AVG could properly load. They said it would be $119, but because I did not realize the situation they would do it for $79. That made me really, really, really mad. While I am not a tech guru, I am not uninformed. Even when you buy the new year's version of Trend Micro, the installation process informs you that you need to uninstall the old to install the new. AVG MAKES NO LIKE PROCLAMATION AND YOU WONDER WHAT THE HECK IS GOING ON AND YOU WASTE YOUR PRECIOUS TIME AND ENERGY BECAUSE YOU CAN NOT SUCCEED AT A SIMPLE INSTALLATION. YOU ARE ESSENTIALLY SET UP TO FAIL BECAUSE JUST THE EXISTENCE OF ANY COMPONENTS OF ANY OTHER PROTECTIVE SOFTWARE AFFECTS THE AVG DOWNLOAD. WHY DO THEY NOT TELL YOU? At any rate, the software on my phone seems to be operating and is notifying me of any junk files, unused caches, and anything they deem unnecessary that would affect the maximal battery efficiency, etc. The PC programs were able to easily load once I went into the HP Spectre's control panel and uninstall components of the failed AVG prior download and any MacAfee components. LIKE I SAID, TREND MICRO INSTALLATION AUTOMATICALLY UNINSTALLS ITS PRIOR VERSION AND CLEARS THE WAY FOR ITS CURRENT VERSION, BUT AVG LEAVES THEIR USER IN THE DARK-BAD, BAD, BAD. I AM STILL ON THE FENCE IF I WOULD RECOMMEND THIS PRODUCT BECAUSE I DO NOT WANT OTHERS TO HAVE TO GO THROUGH WHAT I DID AND I DO NOT KNOW IF AVG WILL CORRECT THEIR PROCESS.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Total Protection & Cleanup for most your devices

    Posted
    DavidJr
    • Tech Insider NetworkTech Insider Network
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    • Top 250 ContributorTop 250 Contributor

    For just a bit more than the one year price of the AVG Internet security software alone you get all of the protection and the tuner software for unlimited devices. This is an all in one protection for your Windows, Mac and Android device as most other protection software limits your household to 3-5 devices. So, this is great for families that have multiple computer and Android devices, sorry no iPhone support. AVG Internet Security is simple to use but does allow for some deeper control of Firewall functions. The overall protection is meant to help stop some of the most common issues people have been plagued with recently such as ransomware, malware and spyware. Their web and email protection even helps get rid of some of those annoying toolbars that get installed when you forget to uncheck that one box. For mobile devices the AVG Antivirus Pro provides protection of the same virus issues as well as app locking, anti-theft and a photo vault that will hide your images from the gallery and only allow access through the same feature that locks apps. The anti-theft features work for the most part through SMS and my.avg.com. However, even when I asked for location data of my phone it provided outdated information as it states that “The position is based on cell ID and is therefore only approximate!” Google account phone locate worked better. Included with ultimate is the PC Tuneup and cleaner for Android devices. The interface is simple and helps remove unnecessary files and provide a layer of privacy be removing data from the clipboard, however, it does not provide specific details as to what it is removing so it puts a lot of trust into just removing all of that category. On some, like the App Cache, you can determine the app, but like the downloads folder it actually allows you to choose per file. The Tuneup feature also allows you to boost the device by closing applications and hibernating them to prevent them from taking valuable resources. Like other AV programs lately, they continued to push the VPN feature for internet privacy. There is no way to remove the giant red icon or what looks like an error from the main page unless you subscribe. They also offer a password vault for an additional fee as well. The Firewall option on Android devices requires the device to be rooted, which is interesting since rooting a device can also lead to more security concerns. Overall, if you are like me and have 5 family member that all have their own laptop/computer and mobile device this is well worth the added protection. My children have already fell victim to clicking on something their friend sent them that stole their account and spammed their friends list. I wish I had this level of protection on their device before then to help save the headache that created. Plus when they start complaining their laptop is running slow they can just click a button and fix the most common issues their selves.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Unlimited Protection, 1 Price

    Posted
    Trobadour
    • Tech Insider NetworkTech Insider Network
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    • Top 1000 ContributorTop 1000 Contributor

    ---SETUP--- The installation of the AVG Ultimate software was quick and painless. No CD was included in the box, only two single-page documents. One explains the steps to follow for the downloading and installation of the software while the other contains the activation code. Following the instructions is easy with the step by step explanation provided. ---FEATURES--- The key feature this software is that the license allows you activate this software on an unlimited number of devices (including Mac, PC, and android mobile devices), with one code for an entire year. This is helpful if you have a large number of devices in the family and want to protect them all. Installing the software on other devices is a breeze. All you have to do is log into any PC or Mac on which you want the software and log in with the login that you created with the initial set up. You only need to use the activation code once. It also comes with the download option for tune-up software, which will scan your computer and determine what files you can delete to make space. This includes files you haven’t opened in a long time or files that you may have started to download and canceled (or failed) but never got deleted. Doing so keeps your computer with more memory and working at a faster pace. ---PERFORMANCE--- The performance of this software was excellent. I downloaded to my gaming computer but it didn’t find any threats. I then proceeded to installing this software on my wife’s Macbook Pro. There, it took over an hour of scanning. However, when it finished, it had found 17 threats to the Mac, some of which I recognized by name because I had gotten rid of them manually. Apparently, I didn’t do a thorough enough clean, as the malware was still there in certain files. The AVG software did a good job of identifying the level of threat and quarantined everything for me to delete or restore. I deleted everything and my wife’s Mac was now fully protected. ---EXPECTATIONS--- The product meets my expectations. Though the second runthrough of the software on an older computer took a long time, finding and getting rid of those threats was worth the time it took to scan. ---VALUE--- The price for the software in terms of value is welcoming, seeing as how you can download the software for as many computers or macs that you own. The protection even extends to Android mobile devices. That is a great peace of mind at an affordable price. ---APPROVAL--- I highly recommend this product for people who have a large number of devices and want ultimate protections for a low entry point. Protect your personal and business computers all with one price for 1 year.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Issues all around back to Windows Defender

    Posted
    Lerotz
    • Tech Insider NetworkTech Insider Network
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    So I consider myself a legitimate Information Technology person and I can tolerate a certain amount of troubleshooting to a point. What I don't tolerate is poor customer service, a broken product, and a website that doesn't work. So I ran into issues even before the installation process. I went to the website where I was to register the product following the steps that they had given me, and I at first had to reset my password because I previously had an account, that's not a problem and I'm not bothered by it, then I signed in, and the webpage had a loop on it and would not allow me to register my AVG with my profile. I thought that maybe it was just a weird thing with the website and it was registered so I went to the "My Products" page and it was not there. So I decided to try a different web browser, and I had the exact same issue. So I decided to reach out to their "Premium" Technical Support. They had me try clearing my cookies, which was something I had tried on my side as well just in case it was picking up loose files. He asked me my email and password, which I was uncomfortable with because I don't like giving out my password. He actually tried to register the product on his side, and he had the exact same issue. He put me on hold for around 5 minutes which is fine. Then he was going to transfer me to "Technical Support" at which point I was thinking, then "who are you?" He proceeded to do a cold transfer without explaining to the next technician what was going on. He had me try a different link than what is within the guide, but brought me to the same layout of site. I tried it from there, and still did not work. He wanted to remote into my PC even after the previous technician had the same issue. I could easily tell that this technician was some sort of computer illiterate even after I told him I do IT for a living. I promptly refused him and I hung up. I don't like being talked down to and I certainly was in that case. So I decided to find a loophole and get the product installed. So I found a place that I could download the installer on their website and I installed it that way, and my troubles didn't end there. The software didn't want to properly start the Firewall and Windows Firewall was blocking it so unwisely I disabled my firewall and restarted my PC and attempted to enable theirs, which still didn't work. After about half an hour to get it to work properly I decided to finally give up and wanted to write about my issues with AVG "Ultimate." For an IT person who has installed thousands of applications and many anti-viruses this has by far been my worst. I will never recommend AVG or any of their products following this experience.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Protection for all you devices

    Posted
    NBCTeach05
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    All the recent data breaches made me aware of how vulnerable my devices are. I bought a new laptop and the protection it came with lasted only 30 days. My cell phone didn’t have anything protecting it from the many apps it ran on a regular basis. Installation of AVG Ultimate on my laptop was as easy as typing in the website for the install download. I entered the activation code that was provided for me. (Word of advice – include the hyphens.) I created an account (second word of advice, mark down your password in a safe spot so you can access it for additional device downloads. (The username is your email address.) You will get an email that you need to confirm before your AVG account is completely activated. Once that is done, you will receive an email you will want to save with the PDF of the End User License Agreement along with download and install directions. I started my scan and the first thing that popped up was an offer to resolve 4 privacy issues…for an extra charge. Back to my scan, first my browser was secured. No threats were found. On the main menu, the protection covers my computer, web & email, hacker attacks, privacy and payments. It shows me my last computer scan and virus definitions. The Internet Security protections include: Computer – file shield (scans files on PC) and behavior shield (malicious application behavior) Web & email – web shield (against web attacks and unsafe downloads) and email shield (protects against unsafe email attachments) Hacker attacks – enhanced firewall and ransomware protection Privacy – webcam protection and data safe (hide private phots and files) Payments – anti-spam and fake website shield The PC TuneUp offers maintenance, speed up optimization, cleaning to free up space, fix problems, and all functions. There are toggle buttons to preserve your battery life by turning off certain features. My favorite is Rescue Center that allows you to undue any changes AVP has made. Another thing I really liked was searching duplicate files so you could delete them. That is something I have tried to do but never complete it as it is so time consuming. The yearlong subscription includes – antivirus, PC TuneUp (secure VPN and Password protection are available for an extra fee). You also have access to protect your family’s Windows, Mac, and Android devices. I downloaded the app to my cell phone. By signing in on Myaccount.avg.com, I was able to upgrade it to Pro. Now everything is a 1-tap process. I am informed of ways to save space, delete unused app, etc. At this point, I am happy with this product. You get a lot more than free Windows Defender so it seems worth the fee. The issues I encounter throughout the year will make or break it for me in the end.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Not just a standard security program

    Posted
    Viabledata
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    Internet / PC security software is subject to a lot of criticism, and can be hard to shop for as a lot of people have brands they love and tend to be biased when reviewing ("This is better or worse than this other program I love"). I have owned many security software packages over the years and never had one that wasn't just like the other, until this. This has more features included than I have ever seen in other major security software packages (I.E. Norton, McAfee). There may be some that disagree but this is my personal experience. First, I love the fact that it covers unlimited devices. Many other programs usually cover 3-5 devices or so. Installation was very easy and even the sign up process. Once you enter your subscription to your account, all you have to do is sign in on AVG website and direct download the software to whatever device you are on and sign in after install. All out in the open and easy to find. The antivirus/internet security software is pretty basic as you would find in a lot of other programs but also includes some other cool features I've never seen in a security package like an encrypted Data Safe for your photo's and files, extra Webcam Protection to keep apps and programs from accessing your webcam unknowingly, and extra hacker protection against ransomware. The program interface is very user friendly and the categories change change color depending on the severity of the area. Most will be in yellow if there are updates or scans needed, and all green if category is all up to date. While it is "Ultimate", It does include extra features for an individual price each which includes extra Password Protection (For $1.67/month), and a VPN service (Which is at a very competitive price at $2.99/month and they offer a 60 day free trial) (Keeping in mind prices may vary after this review is written) . Just them offering a VPN is great compared to sending your money off to other unknown 3rd party VPN providers. It does seem to scan once or twice a day for new virus definitions, but updates vary depending on your personal settings. Of course, you can always scan for updates at any time. The PC tuneup software is nice, it found many errors with my registry's and corrupt files; So it does its job. It does include an optimization feature for battery saving, or minimizing background features to speed up processing; which is interfaced right on the main screen, so it's all very easy access. There are also some extra paid features on this portion of software as well, including a driver updater, which is fairly pricey and not a necessity. It also includes a "Rescue Center" to undo any changes AVG may have made to your system, in case you accidentally changed or erased something during the tune up. It also handles disk and registry defragmenting, registry fixes, disk checks and other clean ups. I find it very useful. Overall this is a great bundle package for the price and unlimited devices. It's has a super easy to use interface, is very user friendly, and does its job well. Would definitely recommend.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Complete coverage of unlimited devices.

    Posted
    TechnicallyCorrect
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    Like any premium anti-virus suite, AVG Ultimate security covers against viruses, spyware, email protection, web protection and more. Also included is PC tune up that has a multitude of features for system optimization. To be honest, most applications like this on the market at this level will do all that. So with that in mind, I will be looking at the installation, interface and performance ( non- scientific) and overall impression. The inst¬¬allation – The initial installation was fast and the download was not too large. The program was downloaded via AVG website. You have to register with AVG to install. The registration was as simple as an email address and password. I say the initial installation because not everything was installed on the first run ( this is by design.) There is an option for a Boot Time Scan. This option will scan your system at the initial boot before Windows starts. I like this option because it appears to be able to catch threats before they get any chance of impacting your system. I did run into an issue with the installation of the Boot Time Scan, my system froze up and I have force reboot. No issues after that. The interface – I am not thrilled with the way that AVG set up their dashboard. I did not find it very intuitive to access all the features and functions. At first , it tells you what you how you are protected . To view more you have to click on the cog next to scan, the menu, or my AVG drop down. It is not the end of the world, I just was not thrilled the way it was arranged. The performance – This program is fast. Every scan I did was finished in a short amount of time. It should be noted that I am using it on a very clean system but it still was very fast. During scans I noticed no performance lag in my system. Overall – I have mixed feelings on subscription based applications. It seems like you should pay once for something and be covered for a year. However, in looking closely at the AVG product, I do see a bit more value because it lets you install it on an unlimited number of devices across multi-platforms – Windows, Mac and Android. That is where the cost of this product makes it worth it – multiple devices across platforms. Overall I recommend the application .

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Where Has This Technology Been?!?!

    Posted
    Txstatesal
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    Y'all! This software is a cinch to use and did not cause me any hassle. I have over 5 products and the most ancient computer being a little under 9 years old even runs the program. I am a huge skeptic when it comes to AntiVirus families of softwares because it often feels like once you download it they want to up-sell you to something you thought you were already buying. So today within a matter of about 20 minutes I had all three of my major PCs installing, scanning, picking and prodding for any kind of unusual activity. It caught that my network could be open to hacking so I fixed the encryption and so on. I won't bore you with my solutions but as a reader know that this software identified that my computers were in good health, it scanned efficiently, and the experience of the look and feel of the software is very friendly. I am not a super-geek who can pick through my own computer and find an issue and other programs seem to scan your computer but then you have to go and find that needle in the haystack. AVG took care of me today. The subscription is good for a year so I feel great knowing that my systems are covered. I've never proactively sought out antiviral applications and i'm glad that Best Buy had this on hand to help me and my family out. With an ever evolving world of hacking and what not hopefully this adds another layer of help for me! Enjoy!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Suite of Utilities - But Not For a Mac

    Posted
    VADarkstar
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    I have been an enthusiastic user of AVG's free Windows antivirus software for years so the upgrade to their Ultimate edition was unsurprising there. The license covers unlimited devices (for a year) - and spans Windows, Mac, and Android devices. But the implementation for Mac is very disappointing - I was able to load the internet security software successfully but a full-disc scan of my small-ish solid state drive took nearly two hours and never got to 100% before crashing - that's very disappointing. The Mac tune-up utilities installation wouldn't recognize my password so I was only able to install a trial version of that. Mac aside, the real standouts from this Ultimate edition for me are the suites of tune-up utilities for Windows and for Android devices. I found the Windows interface easy to use and understand and the recommendations were sound - I liked that the default recommendations were conservative and were presented in a way that allowed me to choose more aggressive cleanup options without rescanning. The real surprise (for me), though, was the combined security and tune-up implementation for Android devices. I never thought that I could benefit from a suite of efficiency utilities on my phone - and I fully expected the installation to run like a Windows application that had been poorly Androidized - but the Android implementation feels like it was designed compactly and smartly to address a few Android-specific issues (space, too many applications running, actual charge, internet security, malicious files) - it even has a great internet speed test function. The application runs invisibly in the background and only greets me when it has a recommendation (delete files, close applications). I don't think the AVG Ultimate suite is perfect because I feel like it was a total failure on my Mac - but the internet security and tune-up utilities work beyond my expectations on Windows and Android devices so I think the suite deserves five starts for functionality with the caveat that I found the installation to be slow and buggy on my Mac - so boo on that. I feel like the Windows implementation and especially the Android implementation are stellar, though.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good program, but be careful with it

    Posted
    TechEnthusiast
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    I liked AVG anti-virus, but you have to be a little careful that you don’t end up breaking your system by putting programs to “sleep.” Installation was relatively straightforward. I went to their site, entered my product key, logged into my account (took me a little bit as I couldn’t remember my password from their free version), and downloaded the software. I was surprised that it didn’t prompt me to remove the free version that I already had installed. I honestly can’t tell if it upgraded the version I already had or installed this alongside it. I tend to think that it upgraded as I don’t have an overabundance of new icons in my start menu. Installing on a second computer proved a little trickier as I’d missed that I had to click a validation link in an email they’d sent me. I’m not sure why this was necessary for the second computer but not for the first. The user interface is . . . busy. It tries so hard to be feature rich that it makes it a little hard to navigate. This installed and ran on my desktop beautifully (3rd Gen Core i3 processor and 6GB RAM). It didn’t do so well on my Atom based tablet with 2GB of RAM. The performance hit was noticeable but it was still quite usable on the Atom based tablet. I’m not so keen on AVG’s whole “putting programs to sleep” function. It touts this as a way to free up system resources to boost performance. It claims that it just puts the program into a standby mode, but it won’t negatively impact any active tasks. This isn’t quite true. Shortly after putting a couple (seemingly) innocuous programs to sleep, I found that a lot of my games wouldn’t open (I’d put the background updater for one of the games to sleep and my graphics card program). I also experienced a system crash shortly after doing this. Waking the programs up appears to have fixed the issue. All in all, I’m fairly happy with AVG. I would caution users not to let it run amok with your system settings, but it does offer an extra level of protection against the threat of computer viruses and malware.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Some Good, Mostly Meh

    Posted
    dharr18
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    AVG PC Tune Up seems to do a pretty good job cleaning up the registry and finding other issues with the system. That product I would give 4 stars to easily. The system security is an odd package. I have installed Tune Up on two computers. One, it installed only Tune-Up. The other forced the install of Internet Security, when I say forced it installed without prompting me to install it. You can really tell that AVG was bought by another antivirus company, search for it for details. AVG has morphed into something very similar, not in a good way, to that free offering even though this is paid for. I really hate the pop-up ads especially for a product that was a paid subscription. As I said about the install, portions were installed without prompting me, but both installs failed the initial installation. Only after a reboot did the install seem to work even though I received a error saying the install failed before I restarted the PCs. Navigation of the apps are also inconsistent, much like the company software that purchased AVGs. AVG was once a really dependable name, I am not getting that same warm and fuzzy with the latest release. The only reason I have rated as high as 3 stars is the PC Tune Up portion of the software package. I honestly like that software. But there is a driver update portion that AVG is expecting more $$$ for. Not a fan of advertising complete packages then having bolt on software advertised inside. I have not, nor will I, install this on my phones and tablets based on the inconsistencies of what I have seen on PCs.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Problems Across Devices

    Posted
    mobilelawyer
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member

    One of the main selling points to AVG's product is availability across devices. While the Windows Program installed without flaws, I cannot say the same about the android install. You are given a serial number and instructions to download the software. You have to set up an AVG account, which I did. But in order to install for android devices, you are taken to Google Play where the free and paid versions of the AVG product are available. I downloaded the AVG product from the Google play, but when i tried to activate it, my registration was not picked up and I had to purchase a subscription for from Google play. I essentially paid for a service that was supposed to be included in the Ultimate one year subscription. I first installed the antivirus in my Pixelbook. Virus scanning seems to work fine, but the WiFi security feature cannot find my WiFi nodes through the Pixelbook. I attribute that issue to the fact that not all android apps are going be fully functional with the Pixelbook, and this is apparently one of them. The program thinks my Pixelbook is a cellphone, not a laptop. The android app works better on my Pixel 2 phone, and, in fact, appears to be fully featured, with everything working. I think that is because I am using the "Pro" subscription that I activated through the Play store and paid extra for, but I am not sure. The Windows 10 program is full featured, and was very easy to set up and carry out an initial scan. Upon install, it turned off Windows Defender, which I had hoped it would. Time will tell as to it's effectiveness and usability over the long run. Security software companies operate in a very competitive environment. Time may prove this product to be more usable across devices, but given the initial problems experienced, I would could not recommend the product to the general user, who I would have experienced the same confusing set up process that I did and would have to pay for an additional subscription to make the product fully functional.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Good value

    Posted
    laserwizard
    • Tech Insider NetworkTech Insider Network
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    As a disclosure, I have been using AVG Free for years. It has always worked as advertised and is by itself a good anti-virus program. As someone who works on computers on the side, particularly working on virus infected systems, the one thing I have noticed is most computers with the big name anti-virus programs are the most often infected units. This is because the programmers who design the viruses seek to disable the top flight anti-virus programs and then have their way with your systems. Without fail, when I get an infected unit in for "virus repair" the system has one of the top three well-known anti-virus programs. As a user of systems myself, having AVG installed has prevented virus infections and the system does work. I have intentionally wandered into "virus minefields" and the system detects suspect areas and informs me. It was thus that I welcomed the chance to subscribe to a paid version of this AVG software and it performed as I am used to it performing - well. This software does offer more than just anti-virus - it has computer tune-up software and other items that work well. PLEASE NOTE: If you are going to use this software on a phone, you will need to use as your MY AVG account email as the same as your google store email or you won't likely get this to show as activated to "pro"; if you do happen to install using a different email address (like I did on initial install), you can go back and change your MY AVG account email to reflect the Google Play account you have and all systems will be upgraded to the "pro" version. This is an annual subscription service so be aware that it will expire - but if you are using the other big name services, you are likely already used to an annual subscription service.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect Security Software for PC, Phones

    Posted
    Selva
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 50 ContributorTop 50 Contributor

    Installation is very quick and easy for AVG Ultimate - Unlimited. I have registered with my email and installed in 2 desktops, 1 laptop and 2 android phones. There are lot of features embedded in this product to cover privacy, account information, settings and support. The interface is very user friendly and easy to navigate. It takes care of all software updates, scanning, firewall and privacy protection. Performance is great and PC startup is improved dramatically. It will Keep your essential and most popular software always up to date. It will protect personal photos and files from ransomware attacks. It will protect hackers from using your webcam to spy on you. The nice feature is that it isolates even the newest threats to analyze them in the cloud and push out cures to everyone It proactively stop malware with advanced, PC-based artificial intelligence and block unsafe links, downloads, and email attachments. It will encrypt and hide your most private photos and files to prevent family, friends, or thieves from seeing what's yours. It will provide security updates and new features are pushed to you automatically. It will block hackers from getting access into your PC and avoid fake websites and enable safer payments. It will speed up and clean unlimited Android mobiles and tablets. I am impressed with all features of this product and recommend to anyone without any hesitation.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Online Protection!

    Posted
    TheTruthRealDeal
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember

    The AVG Ultimate (Unlimited Devices) (1-Year Subscription) - Android|Mac|Windows was noticeably different right out of the box. There was no CD to insert into my computer’s CD Rom. There was only a piece of paper with a license key on it to use after opening www.avg.com/retail. I prefer to install directly from a CD, especially with a brand new computer. After activation, AVG Ultimate notified me that I already had McAfee Antivirus and Malwarebytes installed on my computer and that I need to uninstall them both in order to operate AVG Ultimate fully. Otherwise AVG Ultimate will operate in passive mode, with limited functions available. AVG Ultimate discovered performance issues, found browser data and outdated software that was resolved with AVG PC Tune Up. On the first initial maintenance run which consisted of fixing and cleaning files and/or folders: 581 Registry Issues found were fixed, 536 Broken Shortcuts issues found and deleted, 768.25MB System Cache & Logs found and then cleaned, 949.72 MB Browser Data cleaned, seven Startup & shutdown issues fixed, along with Disk Fragmentation. A deep scan found two threats and quarantined them for impending deletion. Two programs that were outdated were updated and there is the ability to turn on auto update.Also, there is AVG disk doctor to scan for disk errors. Three devices can have great protection from online threats with this software.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Scanner and Cleaner-many devices

    Posted
    hokie00
    • Tech Insider NetworkTech Insider Network
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    It is always hard to tell if a anti-virus, etc. software works well, because inherently if it's doing its job then you don't know about it. The other features are a little easier to see, device cleanup and speed up. One of the features I do like is the unlimited devices. You won't have to worry if you installed on this laptop already or this tablet etc. Also it works for PCs/Laptops and mobile devices like phones/tablets. I installed it on two laptops and my phone. I have not yet installed it on my iPad but plan to soon. The install was pretty easy on all these devices, however if you have another anti-virus software running you will need to disable it to use this one (they treat each other as threats). There was some login and setup required to use the 2nd device and so on to verify your account but it was not very time consuming. The phone was probably the most time consuming because it recommends additional apps to run with the AVG like the cleaner and some others that I did not use. There are also some pay apps that are also recommended but not required. I use the main AntiVirus and the AVG Cleaner apps only. I have had no issues of virus and I feel like it does a good job keeping my devices running more efficiently by closing unused apps and cleaning up old files. I would recommend this software, but I cannot speak to whether it is better than any other brands.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    I had absolutely zero luck using on a MAC

    Posted
    stevefromtheburbs
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 250 ContributorTop 250 Contributor

    When I got this, I was excited because they said it had provided a copy of the software for Mac and Windows. Well, it turns out the first offering for MAC is just an antivirus and not a full security suite as is offered for Windows. When I tried to run this, I got a checksum error and it would not run. I was trying to run this on MAC High Sierra, which may be part of the problem but I had downloaded the newest copy from the AVG website and had this checksum error with no install happening. The second offering for MAC is a freebie you can get on the MAC app store. So, then I was going to move onto the mobile stuff and for IOS to see what was offered, only to find there is nothing for IOS, only Android. I haven't gotten around to trying this on Windows yet, and I am hopeful it'll be a more useful adventure, but if you are buying this to use on MAC at all, you may be very disappointed. I would only purchase a full internet security suite for Windows or Mac, the old days of not worrying about Mac being infiltrated are over and therefore I feel AVG should step up their game and offer the full suite of services for Mac, Windows, IOS, and Android, so it is all the same. Not mentioning names, but other programs I've tried are all doing it this way - I don't want to put out the money only to find I'm only getting 1/2 or less of a program just because I have and use a Mac.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Average Internet Security

    Posted
    TravisJ
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member

    I've been using this for about 2 weeks now. While this internet security suite offers tune up utilities on top of virus scanner and active protection, the utilities are average at best. Pros: Virus scanner is quick and non-intrusive. As with most, automatic updates runs quietly in the background. You can set up scheduled scans, quick scans, deep scans, boot file scans, and so on. Web scan prevents opening of malicious websites while email scan prevents unsafe emails from corruption your system. Menus are pretty explanatory and easy to navigate through. Cons: The tune up utility that comes with the scanner is better than nothing, but only slightly. With a defragger, registry scanner, duplicate file scanner, driver updater, plus more, you get a working version of these applications. They're slow compared to dedicated programs, and don't really provide much explanation as to what they're doing. You can go into settings and choose what you want it to skip when doing a tune-up, so that is nice for the longer winded items (like defrag). Other Thoughts: For the money, this is a good buy. If you dont care about the technical details and do most tune-ups while away, the cons I listed won't really affect you much. If you're constantly running specific optimizations or have multiple dedicated programs, you may want to skip the tune-up portion of this program.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best of the Breed

    Posted
    gadgetguy11
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 100 ContributorTop 100 Contributor

    AVG built a reputable name for many years, offering free Industry-Leading Antivirus Protection. The Ultimate is a Quantum Leap forward in the form of a 1-Year Subscription that includes a stunning array of protection options at extremely reasonable cost. AVG Ultimate offers Firewall & comprehensive protection from Antivirus, Malware, Ransomware, Spam, Fake Websites, Privacy Protection (for Webcams), Payment Protection & many more. It even offers TuneUp with an updater to maintain the latest app updates. My favorite feature is the unlimited installs. This is completely unheard of in the industry today. You can protect all of your Mac & PC computers, all iPads & other tablets, even all iPhones or Android phones - no limit. Monitor the protection from one location. AVG Ultimate 1 Year Subscription is a true bargain. It earns my "Best of the Breed" designation hands down!

    I would recommend this to a friend