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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 892 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the portability, ease of use, and compatibility of the One (Lightning) - Mobile Gaming Controller for iPhone. They appreciate that it is easy to carry around and use, and that it works well with various devices and games. However, some customers dislike the subscription requirement, the need to remove their phone case to use it, and the setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 892 reviews
  • Cons mentioned:
    Phone case, Subscription

    Rated 2 out of 5 stars

    Backbone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on a trip and was excited to be able to play my Xbox games whenever I desired with BackBone. When I got it all set up I was highly disappointed. It was not user friendly unless you use the subscription. Do you know how many other subscriptions I already have? I am not interested in paying for another when I already invested in quite a bit in a product. I ended up using it once and returning backbone when I got home from my trip. Also didn’t like that I had to take my phone case off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Satisfied gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the getaway gamer. Easy to use and control reactions are identical to console, no delay in controls; however depending on what internet service you have will dictate any lag you may have.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Go to “on the go” gaming peripheral.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my “go-to” accessory for mobile gaming. I connect to my XBox when I’m out and have a bit idle time, and I play “Vampire Survivors”. Connects easy enough to my iPhone 14 Pro Max and haven’t had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Xbox game pass

    Rated 5 out of 5 stars

    Awesome device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was considering a switch or steam deck but this thing paired with Xbox Game pass is so sweet. Graphics are awesome with Xbox Cloud gaming as long as you have a good wifi connection. Also works super well with Steam Remote Play.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for downtime or cardio at the gym or really just anywhere away from home, not to mention worth every dollar when compared to more expensive alternatives!!!

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    fantastic option to travelling[no console!]

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this Backbone!! FYI backbone does charge a yearly fee of $50 to get online and then for the XBox, I have my yearly gold account which next time I have to get gamepass and that might be a higher yearly fee. For me it's worth it. I love using my backbone when I'm not home or I want to do minor game stuff in bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UNSATISFIED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Backbone is great, BUT.....Best Buy????? I bought a total of 3 & the advertiseing shows that they come with a free Ultimate Game Pass for 30 days. WELL, I only received 2 of the digital fee game passes. When i spoke to the on line customer service, i was tolk that since I ordered 2 in one order, i only could get 1 per order. I explained that each was suppose to get one because it did not state that you only get 1 per entore order. So i asked the online customer service person. So you want me to have to return one just to turn arround & buy it again so I can get my game pass like advertised??? The customer service rep said yes....I said that is stupid & informed her that is FALSE ADVERTISING......

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 4 out of 5 stars

    Great build, look forward to future backbones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great device for playing games on the go. Some aspects of it are clunky but wouldn’t make me turned off by it. I love the way it feels in hand, but some parts feel a bit cramped and putting it on and off can be something of a hastle. But I would suggest it over using the screen as a controler any day!

    I would recommend this to a friend
  • Pros mentioned:
    Xbox game pass

    Rated 5 out of 5 stars

    Big W for BackBone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it’s gonna be a mid item but I never ever play games on my phone before now I enjoy it with this device got great cartogary of games it was amazing experience.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a solid controller but there are caveats.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller itself is great and has a solid build. However, $100? Very steep for what you're getting. If you have the money to burn and dig the handheld console form factor, then sure, I recommend this. However, you could get an official XBOX or Playstation controller with an attachment that holds your phone for cheaper than this, and you'd be able to use those controllers with your console or PC too, something you can ONLY do with the Backbone controller if you are paying for their monthly Backbone+ subscription by the way.

    I would recommend this to a friend
  • Cons mentioned:
    Phone case
    Best Buy Employee

    Rated 3 out of 5 stars

    Good idea bad Execution

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So it’s not bad of a product but i have to remove my phone case to use it, if you have a camera protector that as well and if you have a pro max model you need the slightly hidden hard to get out adapter overall not great first impression. Downside unless you’re doing cloud gaming it won’t have to much use besides few games so its kinda overpriced idk really wanted to love it just has too many negatives to justify its pry getting returned sadly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid controller! For my phone (iphone 14) I need to take my case off and use the rubber grips to keep the phone in place. Otherwise the phone slips a lot. Good button feel, pretty responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Xbox game pass

    Rated 5 out of 5 stars

    Aweome,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backbone was a gift for my son for christmas. It has completely replaced him playing his switch or iphone on long rides in the car. A must have for xbox game pass users.

    I would recommend this to a friend
  • Pros mentioned:
    Xbox game pass

    Rated 5 out of 5 stars

    Take gaming with you

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome to use. Plug and play style and compact gaming. Would recommend for any gamer on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 4 out of 5 stars

    Easy On The Go Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what you think. Easy on the go gaming. I can play mobile games, remote play Xbox, Playstation, and some PC games. Its an easy grab when running out the door or packing for a trip.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Cool Concept, iPhone Holds it Back

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased this, I thought it was going to be the coolest thing ever. Ultimately, though, it performed its job well but the iPhone is lacking in its gaming offerings (Not including Game Pass, which is far too laggy to truly enjoy). There are some games, and it works very well with them... they are just not the kind of games I am rushing to come back to though. If there is a title or two that you think a controller is absolutely necessary for, this product is for you. If you think that it is going to replace something like a Nintendo Switch... you are definitely mistaken.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great portable want to take your XBOX with you it does not upset can be used with steam and other setups it is a great item highly recommend for the price cant be beat.....again Best Buy will match any price out there Definitely recommend......

    I would recommend this to a friend
  • Cons mentioned:
    Subscription
    Best Buy Employee

    Rated 4 out of 5 stars

    Good but the subscription is robbery

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product just the subscription makes it work better but I do not want to have to pay for a yearly subscription to make the controller better. So you just have to launch each app separately rather than have all streaming and games in the same app

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Nice toy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teen loves this device. It is very simple to set up (just fit your phone into it, it just works). It plays any game that supports controller. Very cool purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Xbox game pass

    Rated 5 out of 5 stars

    Backbone Iphone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up. Came with a whole year subscription. fun and easy to play cod online

    I would recommend this to a friend
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