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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer Ratings & Reviews

Your price for this item is $299.99
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The comparable value price is $399.00

Customer reviews

Rating 4.1 out of 5 stars with 75 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers are impressed with the Beoplay EX's sound quality, describing it as crisp, loud, and distortion-free. They also appreciate the comfortable fit and stylish design. However, some users have concerns about the ANC performance, connectivity issues, and the high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-75 of 75 reviews
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Not worth a penny

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it and return back after two days, it’s pricy just because of the brand bluetooth connection is very bad need more than 5 min to syncup with iphone, every time need to open the app and do the sync up, it required update tooks aroubd 25 min to complete.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    worst customer service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    starting off with very hard to connect to devices have to constantly reset to factory setting to connect if works after 30minutes you give up a lot of times and use my bose qc buds no problems if you can get it working cuts in out so that’s frustrating when it does work sounds are very good that’s a plus only now support tried to use my warranty of 3yrs they give frustrating with there service also after numerous contacts no fix in site was suppose to send in for repair but they stopped contacting me when i was suppose to get shipping label and has stopped answering so this company is just garbage service turns out to be a big waste of money don’t buy from this company

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bang & Olufson

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good earbuds, use for commute or home listening. Very good product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too expensive not worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good for anything, I have a problem with the pencil type buds staying in my ear so if you do, don’t waste your money. Horrible sound quality as well, people constantly complained they couldn’t hear me during phone conversations. The battery life is disgusting, I wear one at a time, the one bud lasted like 3 hours, not good enough for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, a little tough to figure out the pairing at first, but now it is flawless. Love these and they fit better than any of the other wireless ear buds I’ve used.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the $400 price tag. I am very disappointed. I mean, they sound fine. But not 4 time the price of their competitors better. I wish i would have stuck with the beats.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great musical ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for music. Battery life is a bit less than other ear buds. Fairly comfortable as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best true wireless earbuds I've ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones for Music Lovers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son did research to find the best wireless headphones for his dad’s Christmas present, and we chose these based on that research and customer reviews. No doubt, we are very happy with our decision to get the Bang & Olufsen brand. The earbuds are comfortable to wear and the sound is crisp and clear. My husband loves them and they’re well worth the extra money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Anc, Connectivity

    Rated 2 out of 5 stars

    Great Sound Plagued By Poor Connectivity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound of any true wireless earbuds out there. Lackluster ANC, broken connectivity when using two devices (tried multiple pairs, zero issues with other earphones). Useless support; asking same questions over and over, ignoring the very detailed replies. Too expensive to be so problematic, not ready for prime time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Glass shatters if dropped

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality is great but the glass piece over the logo is a terrible design for something like this. I bought this as a gift for my son and while wearing them, one fell out and hit the ground and the glass cover shattered. Though it doesn't seem to have an effect on the audio quality, it's highly annoying that there are materials on this that can shatter so easily. For as much as they cost, they should be designed in a way that this can't happen/use materials that don't shatter.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Borrowed my friends pair for a day and they are awesome lightweight and comfortable with the comply tips that are included wondering when best buy will have in stock so i can purchase my own

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bang & Olefsun

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They started off pretty good although they are difficult to pair for the first time. After a year of moderate use they no longer hold a charge and they hold a charge unevenly so they are always going out at different times.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    They are fantastic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent. In ear fit is secure. They are exactly what I was searching for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just waiting for it to restock

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch many videos about these earbuds, now im just waiting for them to restock please hurry and restock lol

    I would recommend this to a friend
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