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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 38,685 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV to a third party stand and connected all mys stuff. They made sure everything was working before they left and took the box so I didn't have to deal with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv to a 2” cultured stone wall above our fireplace. Although the electrical box prevented use of the telescoping mount I had purchased, they were able to successfully substitute a full motion mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although they were a couple of hours late, they were communicative. It goes along way. When they got there, they were quick and efficient. The set up was clean and sleek. 15 minute tv mount set up. To add more, they were very friendly and we had great conversation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mount and tv install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad was the one to help us installing our wall mount with 86” TV. They were very professional in keeping area tidy and well done. I hope to see him again in my future needs.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad mounted tv perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, the tv looks amazing and the installers we very knowledgeable and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installation: First-class all the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was SO incredibly pleased with my Geek Squad installation. We moved in to a house we remodeled (and spent good money on) so was concerned about any damage or holes. The guys were very cautious, asked me each time my preference (with pros and cons) and drove to a great outcome: Both TVs and sound bar are mounted, look fantastic, and they cleaned up after themselves too. This is why I keep Total Tech Support!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    G-Squad FOR THE WIN!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G-Squad did not disappoint! They arrived 15mins into their 4hr delivery-window (and had the courtesy to call ahead, too!) They had the TV unboxed and mounted within 25 mins. They fully packed out, and even hit the carpet with the dust-buster...BOSS MOVE. 11/10...Big ups to my G's.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted an outdoor tv on my siding on my deck. They were knowledgeable, courteous, and neat. They did a great job. Highly recommended. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick, efficient, and knowledgeable.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had my tv leveled and mounted in less than 30 minutes! I also had surround sound in my house that I’ve never tested due to lack of a receiver but they tested it for me! Now I know it works and I’ll be scheduling an appointment to get a receiver installed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They need a raise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team was wonderful. They showed up in a timely manner. Mounted the tv with no problems. Explained to me how to operate the tv as well as the sound bar and subwoofer. Very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install of my tv was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my 85” tv elsewhere simply because there was an extended warranty thrown in for free. But the reviews for that vendor’s installation were enough to warn me away. I was delighted that BestBuy will install products purchased elsewhere. The team was great at communicating, very pleasant, and had a lot of experience with my specific mount and tv model. Installation was fast, and highly professional! I would use Geek Squad again in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service for a home installation we have ever had. Guys where very knowledgeable on how to mount the tv into our rock fireplace. They cleaned up afterwards and even tied up all the loose wires so it is seem less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellent skill, service & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was more than excellent. We had two installers for our 65" TV - they removed our old one from the wall mount and installed the new TV on the wall. Since we were changing from a 47" to 65" they adjusted the mount about 3-4 inches so it would be proper level and not too high. They also made sure all the cables were neat and zipped so it looked good. As one was doing the finishing touches the other installer a young lady turned on the TV and helped run through all the apps and menus that it had. She showed us every detail. They cleaned everything up and took our old TV away. My wife and I hesitated to pay Geek Squad to install it, we were going to try. Trust me the skill, speed, and guarantee made it worth them doing it all. It was effortless for them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best at installing wall mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad! They recently installed my TV and wall mount. Last year they installed our Frame TV and hid the chords in the wall. They do such a great job! Definitely worth getting your TV at Best Buy and getting Geek Squad to install your Wall mount TV. They are the best!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Compnay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great, they installed the whole tv set, even though they were not shipped at the same time. They installed & mounted my soundbar and mounted the tv to the wall. They were fast, knowledgeable, and easy to interact with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv mount available, Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK Squad was scheduled to arrive at 11:30 am. They arrived at 10:30 am. It took them 30 minutes to install the bracket and mount my 85" TV. They asked if I needed any devices connected, and I told them I would do that myself. They cleaned up the area and asked if I needed anything else. I did not. They removed all the packaging and departed. It wasn't until they had departed that I noticed they kept the Installation Manual (found one online) and all the unused mounting accessories. That could be a problem down the road when I buy a new TV and don't have all the bolts, shims, etc needed to mate a new TV to the wall bracket. Not sure where I can get a replacement. I'll try contacting SANUS.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first two guys that came to mount my new TV left it too high too & didn't have time to lower my Mount so they suggested getting a new adjustable mount.. I have the tech plan so another guy Rafael came another day and lowered my mount and TV for me & did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV Mount Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad guys came to install a tv bracket on the wall and mount my existing tv to it. I already owned the bracket. They were very professional and did a great job. Very careful with my things and house. Looks good and I’m confident it will hold for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mount and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both fellows name Steve came in and mounted and set my tv up for me, answered all my questions, may i say they went above and beyond to make sure i was happy, Thanks guys for the awesome job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tampa / Brandon Geek Squad Team Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David and Rafael from the Geek Squad did an AMAZING job mouthing and setting up my new Hisense 65 inch TV and the Soundbar Mount for my Hisense Soundbar. Their expertise and customer service is Top Notch!!! Being a Total Protect Member has paid for itself at least twice over. Must Buy 100%.

    I would recommend this to a friend
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