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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9055 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 401 Showing 8,001-8,020 of 9,055 reviews
  • Rated 1 out of 5 stars

    Do your homework on these and stay away.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought them today and the left ear but won't finish charging and won't connect via bluetooth. Tried all the reset tips and no luck. Definitely do your homework on these, there are a ton of posts online where people have the same issues, some get it day 1, some get it later. I'll be returning them tomorrow.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits well and stays in place with the ear bud. The bluetooth was great no breaks in connection, it is easy to get set up with samsung phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed w/these, however they may be great for somebody else. I could never get them to fit right & they always hurt even the small size. If I didn’t try to make a deal w/them they would fall out of my ears.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the sales clerk said they would work they did not work with my Android, pixel 6

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mediocre call quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great if you are listening to music or whatever.... But hello are you there... No one can hear me clearly no matter what I change about the settings. I returned them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    IMHO

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! My AirPods Pro would always fall out of my ears when I’m working out. The fit tips on the beats keep them in. Best bang for your buck.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work well with my phone. Gave them to friend, he loves them. I can actually hear him.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Continued to fall out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried these after trying the Beats Studio buds hoping they would stay on. Again tried all the diff size ear pieces and they still would fall out. They’re too bulky and heavy.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Wouldn't Stay in Ears

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just couldn't get them to stay in my ears, no matter which fitting I used. Returned and purchased another pair of Powerbeats Pro.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Power Beats Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I received them the left side did not work, sent them back ordered another pair and the same thing left side did not work. Apple support wasn’t much help seems to be a problem that honestly no one seems to care about.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ear buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stay in your ears little better then the other that beats make but not all that

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these, I have small ears so I can't wear them for too long. However, when I am wearing the earbuds, I love the sound they produce.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Painfully uncomfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was ok for the price but definitely not on the same level as Sony or Bose. I could have lived with the sound quality if it weren't that they were the most uncomfortable headphones I've ever had. I've never had an experience where my headphones hurt me but after maybe 20 min of wearing these they were extremely painful for my ears. Everyone's experience with headphones is very unique because everyone has different ears so it may be fine for someone else just not for me. Will be returning these.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound, buggy software

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds but still suffering the stereo volume balance bug where one earbud is louder than the other which is the same for the original beats pro.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected! It didn’t sound as good as the AirPods and not only that but they would not stay in my ears. I just couldn’t spend that much money on a product that just didn’t work for me so I had to return them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They stay in the ears better than others!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is happier with these than he was with Apple products, because they seem to stay in his ears a lot better. Nice guy-gift to give!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but Case tracking would be nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality! The newer airpods have case tracking since these are also apple made it would be nice if they had it as well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Connectivity Disappointment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, except for connectivity. Sound quality is awesome, fit while I was running, perfect. Controls, simple and easy to use while running. Connectivity, so disappointing. As long as they have direct line of sight with your device, they work good. I have all my music loaded to my watch. So, while running and my arms are bent, no issue, but the second I put my arms down, for walking, they lose connection. Pick my arm back up, connection comes back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poorly made case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good but the case is super cheap. It feels like it can break off easily. The battery life on them sucks.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    i do not recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work well but there are other brands that are louder and these tend to hurt the ear and are hard to keep in

    No, I would not recommend this to a friend
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