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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9055 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 406 Showing 8,101-8,120 of 9,055 reviews
  • Rated 2 out of 5 stars

    Not the best fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but they fall out during a workout and I have to fix it every time. I would prefer the over the ear headphones

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Will not properly connect

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I exchanged my first pair for being defective, neither side would connect, could have been a fluke… but then the second pair have the same issue!! Ran through ALL tge troubleshooting steps on both pairs. Earbuds were fully charged. Reset my iphone. Then i came across a reddit post where lots of people also have this same issue. It is really disappointing how apple has done nothing to improve the beats line. Mind you I REALLY wanted these to work as i find the airpods wildly uncomfortable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after a year of light usage do not recommend save your money and go with samsung or sony

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good but the fit is what is most important to me. So the fit was ok but not I had been used to with the Jabras

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice & snug

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I’ve ever owned!!! & that’s coming from someone who typically can’t stand earbuds

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s alright¡

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is less than AirPods Pro and the ear wing tip really hurts when wearing for long periods of time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Falls off easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Falls off my ears easily, tried all three rubber tips, they only fit for few minutes and start sliding out my ears gradually. Only seals my ears for few minutes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Powerbeat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left head phone did not work even trying to reconnect the sound was good and battery life was good as well just poor connection on the left headphone

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good sound / bad battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, but the battery life is not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Order Trash!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not order from this cite, will sell you none working items without taking responsibility. Dont throw your hard earned money away!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Kept falling out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were good, but like Apple AirPods they fell out of my ears. Sound was great, but I had to return them since I couldn’t keep them in my ears.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Effective earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loud audio, noise cancellation is strong, part that stays in ear sometimes comes out

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love Beats! However, these are no good for iPhone use, IMO. I tested them on numerous calls and they all had the same response. They could hear me very clearly, but they could also hear every back ground noise there was. And that it was amplified. My mother who is hard of hearing had the exact same response. She said it was piercing if my dogs barked or I was cooking. So I switched back to my AirPods. Which is a shame because I really like these Beats!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They are ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok I prefer my apple AirPods these done stay in my ear and they keep hanging up on people

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far they are ok. I’m used to apple AirPods so it’s gonna take some getting used to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds by beats stays in when running and helps with hands free calls and music

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good quality. I cannot get them to stay in my ears during a workout. The wing falls out of my ear and then the bud does as well. Will be returning.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on the beats are amazing not i big fan of the case but the earbuds are great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hurt my ear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great but the wing-tip hurts my hears when im working out. Returned these to get headphones or beats pro instead

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Audio Good, Microphone Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with the intention that it’s a step up from the base model, but it’s actually worse than the base model. The microphone specifically is my issue. It sounds like I’m far away trying to talk and no one ever hears me. The audio is good however the microphone needs work.

    No, I would not recommend this to a friend
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