Customer Ratings & Reviews

Excellent fit, sound, battery life, and connection! The different reviews, Best Buy's and others, were spot on! I also like the seamless integration with the iPhone.

I like simple reviews for people who use their headphones for basic tasks like listening to music and for phone calls. Do yourself a favor, no matter how cool you think these are, and do not buy them. I wanted not to love my Apple buds but these just don’t compare. They are temperamental and far too much trouble for their worth.

One dead earbud. I tried to get it going for a minute, then I read reviews from other users. Apparently this is a common issue. Packed them up and returned them the next day.

They aren’t truly sound canceling and fall out constantly. They do sound better than AirPods.

Great to listen to music buy horrible for phone calls. A lot of these ear buds focus on the person using them quality of sound but ignore what the person on the other end of the call is hearing. In the case of these ear buds, I received so many complaints from the person that I was talking to that the quality of the call was horrible. Needless to say, I returned them a few days later.

The quality of sound was not that good. Plus they dont have more ear plug attachments to change and so they kept falling out my ear.

Ive tried every size but they constantly fall out of my ear. turning my head, facial movements, etc. battery life, connection are great.

Item was marked as brand new but never worked properly and needed to be returned

Too big for my ears. Very uncomfortable. Customer service was great.

These were uncomfortable in my ears. I tried different tips but they didn’t feel right. They also cut out during phone calls and music playback.

This product is not what I expected, the quality of calls and people complain of static and noise. Not meant to use with cell phone callseven though it’s a capable pro version

They hurt the ears, very uncomfortable and they kept falling off. Not good at all.

Very awkward, rubs sores in the ear because of the way the hook is. Sounds good, but can't wear for long.

Gone through two sets of these headphones in one year either case and headphones not charging or headphones not connecting to each other when in use would not buy them again.

Do not buy these. The right side will not connect. I bought a second pair. The left side does not connect. This issue is all over the internet. Now I have to send them back to apple to repair or replace.

They have stopped working twice since I bought them, less than a year ago. Apple won't replace them or let me return them, so I'm stuck without them for a week at a time while Apple "fixes" them, only for them to stop working a couple weeks later. I wouldn't waste your money on these. If I had known they were an Apple product, I would've never bought them. I never had issues with my first pair of Beats.

I will never going to buy beats headphone again. That was my biggest mistake. Beats I wish they pay my money back. I wish beats they will refund customers money. I talk to three of my other friend. They are also regretting after use the headphone. after you were this you can’t keep it more than 20 minute start having pain on your ear and My ear is bleeding because this headphone is so uncomfortable.

Terrible. Out of the box, the left side didn't work, but it's past the return internal (item was a gift that was opened > 14 days later) so we have to attempt warranty support.

It was too be for my ears even with the small tips on it kept falling out

Good overall, but stop suddenly at times. Sometimes they start up again after a short time, but sometimes they just stop and don’t start back up.