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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9055 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 423 Showing 8,441-8,460 of 9,055 reviews
  • Rated 1 out of 5 stars

    $200 paper weight

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected better, due to the price and how comfortable they were, but I was greatly disappointed by the qc on the app/software. They dont work without the app for Android at all. Yet with the app they also only work 30% of the time due to a long list of problems caused by the terrible app.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    There’s better option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One side stop working after 2 weeks of use n it wasn’t been used that often

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible fit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't stay in my ears. The tips hurt. Constantly falling out. I've changed the little rub parts to all sizing. Upset I couldn't get insurance to trade them in like Samsung products now that money-sucking Apple owns Beats. Waste of money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unhappy with ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t fit my ears, so they are always slipping out, and after a couple of hours my ears start to hurt

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really touch sensitive would not recommend buying them unless you want to fiddle with them all the time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plastic tab breaks,,, sounds great but poor design

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift but they love them. I wasnt sure they would like them but the really do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't expect to enjoy them so much

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful listening experience, decent ANC. The apple ecosystem might pull me in.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They get a little uncomfortable after an hour or so.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Like just hate they always fallen out and I'm asking the kids to pick them out.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beatfitpro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s good headphone, just expected more bass and for it to be cheaper

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NEVER BUY FROM BESTBUY AGAIN

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horribly painful and there isn't any noise cancellation whatsoever. In addition, when calling, customer service reps. will lie to get people off of the phone and back into a retail store. I'll NEVER BUY FROM BESTBUY AGAIN

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable fit. The wings hurt my ears while in for a few minutes. Average sound quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound and great transparency

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ear buds can be a little uncomfortable at first but got used to them quick.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mic no good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for listening music. Microphone is not as good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    10/10 DONT recommend. NC is trash. Always failing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage noise cancelling, left ear bud dead 2ce now

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No better than airpods for stayng in ear!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These stick out of your ear so far that the weight carries them and falls out of the ear. The noise canceling is terrible and the sound is tinny and cheap. They will be returned.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent But Painful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound. Punchy bass. ANC works well to keep the noise out. I used them on a flight and it did the job very well. However, it gets really painful to wear after some time. Changing the ear cushions did not help. I bought 2 pairs and my wife complained of the same. I will be returning these.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not suggest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds do not stay in my ears no matter what size I change the ear piece to.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beat Fit Pro not for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace Powerbeats Pro, themselves flawed ear buds that I limped along for 2 years. Beats Fit Pro are not for me. Don't fit. Don't sound good. Don't come on and off easily. If only the Powerbeats Pro hook behind the ear and volume control combined with AirPods Pro amazing sound quality. Beats Fit Pros are neither of these, at least not for me.

    No, I would not recommend this to a friend
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