Customer Ratings & Reviews

I expected better, due to the price and how comfortable they were, but I was greatly disappointed by the qc on the app/software. They dont work without the app for Android at all. Yet with the app they also only work 30% of the time due to a long list of problems caused by the terrible app.

One side stop working after 2 weeks of use n it wasn’t been used that often

They don't stay in my ears. The tips hurt. Constantly falling out. I've changed the little rub parts to all sizing. Upset I couldn't get insurance to trade them in like Samsung products now that money-sucking Apple owns Beats. Waste of money.

They don’t fit my ears, so they are always slipping out, and after a couple of hours my ears start to hurt

They are really touch sensitive would not recommend buying them unless you want to fiddle with them all the time

The plastic tab breaks,,, sounds great but poor design

It was a gift but they love them. I wasnt sure they would like them but the really do

Wonderful listening experience, decent ANC. The apple ecosystem might pull me in.

They get a little uncomfortable after an hour or so.

I Like just hate they always fallen out and I'm asking the kids to pick them out.

it’s good headphone, just expected more bass and for it to be cheaper

Horribly painful and there isn't any noise cancellation whatsoever. In addition, when calling, customer service reps. will lie to get people off of the phone and back into a retail store. I'll NEVER BUY FROM BESTBUY AGAIN

Very uncomfortable fit. The wings hurt my ears while in for a few minutes. Average sound quality.

Good ear buds can be a little uncomfortable at first but got used to them quick.

Good for listening music. Microphone is not as good.

Garbage noise cancelling, left ear bud dead 2ce now

These stick out of your ear so far that the weight carries them and falls out of the ear. The noise canceling is terrible and the sound is tinny and cheap. They will be returned.

Awesome sound. Punchy bass. ANC works well to keep the noise out. I used them on a flight and it did the job very well. However, it gets really painful to wear after some time. Changing the ear cushions did not help. I bought 2 pairs and my wife complained of the same. I will be returning these.

The buds do not stay in my ears no matter what size I change the ear piece to.

Bought these to replace Powerbeats Pro, themselves flawed ear buds that I limped along for 2 years. Beats Fit Pro are not for me. Don't fit. Don't sound good. Don't come on and off easily. If only the Powerbeats Pro hook behind the ear and volume control combined with AirPods Pro amazing sound quality. Beats Fit Pros are neither of these, at least not for me.