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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9055 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 427 Showing 8,521-8,540 of 9,055 reviews
  • Rated 1 out of 5 stars

    Sound was good when it worked

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for almost 2 weeks before it quit working. I use it for gym and sweat a lot. It connected to phone but would not play music. Hard to get a good fit in ear as well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked once and then nothing. It would never resync to my iPhone and after some research it is apparently a known issue. These could be good if Apple/Beats gets this issue fixed and adds wireless charging of the case.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful but not sustainable to fit or stay inside the ears. Please take direction from Bose and make the ear piece to fit inside the ear naturally. The beats fall out of your ear constantly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods Pro are superior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these but they didn’t do it for me. AirPods Pro fit and sound better. The sound/bass is average. The case is poorly made so I suggest if you want wireless earbuds then just go with AirPods Pro. They are the best on the market by far.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crappy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy shipped me box of thin air. No product.still charged by Best Buy credit card tho! Crappy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Bass/ Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not have the bass and loudness as the Samsung Galaxy buds. They may work better with a IPhone vs Android. Returned the Beat by Dre the next day. Not worth the money, the app coes n9t allow you to adjust bass and equalizer as Samsung does.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bit fit pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work , and they don’t wanna accept my return because it’s too late. When I’m on the phone in the bus the background is louder than my voice , doesn’t work well at all .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get Air Pods Instead

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a week and then out of no where stopped connecting to my phone. Ended up returning my and getting the air pod pros. Save yourself time & money and just go straight to the air pods

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not exactly what I was looking for in new ear pods. the constant disconnection from my iphone and the noise it makes while talking on the phone. the music sounds as though there's no base in them. Definitely not worth my $200

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t stay in my ear no matter which piece I put on. Constantly falling out with very minimum movement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Calls dont stay connected and can barely hear caller. Have called multiple people to see if it was my phone or the the ear buds. Have the lastest phone as well and didnt have an issue with the previous beats i had.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dang

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right one went out two weeks later also connectivity was sketchy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    samsung buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly did not last long. One earbug completely stopped working. I do not like them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible design

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad design, they don’t stay in your ears and falls off every 5 minutes or so while your are trying to work out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to try this wireless earbuds but to my surprise I was disappointed. The earbuds slip out of my ears. I bought these for running - total fail. It's too late now for a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hook piece breaks and Apple charges $179 to replac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw that the device and l mean within months break from the ear hook which if thatscthe issue wouldvlike to return them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will not connect to bluetooth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY. Faulty product, right earbud refuses to connect to bluetooth.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is too high for a poor quality product that doesn’t even comes with mag charge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things didn’t even fit my ear at all. The wing tip didn’t reach into the upper canal and the bulge on the earbuds hurt my ear like no other earbud I’ve ever worn.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is not that good, and they tend to slip out of your ear. Worst part is when they pair to multiple items (i.e. computer etc..), they lose the connection with the app on your phone.

    No, I would not recommend this to a friend
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