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Customer Ratings & Reviews

Model:
GSRF-MLYE2LL/A-REFURBISHED
SKU:
5732542
Your price for this item is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 804 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, battery life, comfort, and price of the Geek Squad Certified Refurbished BeatsX Earphones. Many customers find the sound quality to be good and the battery life to be great. Customers also appreciate the comfort and wireless capabilities of the earphones. The refurbished condition of the earphones does not seem to be a major concern for customers, as many have reported no issues with their refurbished earphones. On the other hand, some customers have expressed concerns about the bass, volume, ear tips, packaging, and a few defective units. Some customers would prefer more bass and louder volume. Others have mentioned that the ear tips come off easily and the packaging is different from new earphones. There have also been a few reports of defective units, such as a right ear phone that did not work upon arrival.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 804 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound, great price. Ordered the refurbished and they arrived just like new with warranty, manual, additional cushions, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 3 out of 5 stars

    Comfortable to wear but lacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable to wear and they don’t fall out of your hears when moving about. The sound is not well balanced, really no base at all which is disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comfortable and do not fall out like others. They have great sound and knock out outside noise. They work for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Dud?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed when I pressed play on my phone. The sound was so dull. There was absolutely no bass. I changed the EQ in my settings, but it didn't make a difference whatsoever. I ended up returning the headphones because of the extremely underwhelming sound. I love beats (I own PowerBeats and Beats Studios), but these just didn't live up to the quality that I'm used to. The stock EarPods that came with my iPhone sound much better than these refurbished BeatsX. Maybe I just received a dud, and that's the risk I took by ordering a refurbished pair. I wasn't able to compare the sound to another pair because there weren't any on display at the store, but I can't imagine a new pair having such bad quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and love the design. comfortable to wear and great sound quality as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these refurbished and couldn't even tell the difference. Sound great and not too heavy which is what I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product at huge savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First learned of BeatsX from a friend that is a huge apple enthusiast. He stated he preferred them over the AirPods. I had purchased a set (full retail) for a friend's B'day who was ecstatic. Her husband who used a Bose Headset loved them as well. For his B'day and as a gift to myself I purchased the refurbs....The only difference was in the packaging..the rubber earcaps are placed in the box and not on the device. Both units have been working well for months..no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The correct fit makes all the difference.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing there are many ear bud adapters that come with these. My initial impression of audio quality was disappointing until I got the right fit, which basically seals your ear canal from the outside world. Once this is done, sound greatly improved. Only downside is using them when making calls, because having ears plugged makes it hard to tell how loud you are talking. Simple solution is to just use one bud or pull buds out slightly when making calls. PS: Certified refurb = like new, and quite a bit less expensive, especially for the gray model. (I did have to hold down button for a while initially to reset--I guess previous pairing was still in there. Once I did this, pairing super easy, just as easy as AirPods).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great... battery last a long time, and these also are great for iPhone owners who want the easy pairing feature that the AirPods have... they connect super easy to your iPod or iPhone with the new W1 chip.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless, loud, good sound, fits in ear great.. No complaints, excellent product and I got them on sale. All smiles.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    No Headphone jack? No problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound great and pair easily with your iPhone. Since Apple eliminated the headphone jack, this is the solution. And no headphone wires to get all tangled up & knotted. My kids love them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    i love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so easy to use with no wires and it sits around the neck very comfortably. Also the 2 hr 5 min charger is clutch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best headphones for cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought refurnished beats headphone. It looks like new .. working very good. But they have changed the charger for this headphone . Instead of Apple charger they gave mini usb.thats why 4 rating

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for those who want wireless headphones for working out or for noise cancellation. The headphones stay around your neck like a loose necklace when you want them close by but not in your ears during a certain time. They arrived like-new (I couldn't tell they had been used at all, except that they came in a generic box) but I cleaned them with a disinfecting wipe just to be sure. Good-as-new for just 65 dollars was a great deal in my mind.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound, ok battery life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earphones. The sound is decent, but I have to use memory foam tips for it to get a good seal. The battery is not as good as I’d like it to be. I just make it through the day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good alternative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a fan of earbuds but I like it for work and the gym. I use them every day and only have to charge them for like 20 minutes at a time between work and going to the gym. No complaints though

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    AWesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous Sound ,ease of use .. Easy to keep clean and charge .So lightweight SO MUCH DEPTH of SOUND....

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Great Wireless Earphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is right, and they feel great, but the BeatsX are a little too cable-y and a little too bassy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Great headphones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros great sound- nice looking-good price-fast charge Cons needs more bass 4 stars and 1/2

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones,easy to use and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed Bluetooth headphone earbuds for work, these were a great option. I had to buy new tips, because the silicone ones included weren’t fitting my ear right. Otherwise they sound great

    I would recommend this to a friend