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Customer Ratings & Reviews

Model:
GSRF-MLYF2LL/A-REFURBISHED
SKU:
5732543
Your price for this item is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 804 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 804 reviews
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the refurbished pair from best buy and they work just like the ones I got from apples website. Had them a few weeks now using them non stop and they show no signs of wear, work perfectly, charge quickly and haven't had one issue. Wish the base was as good as powerbeats2 but for the price, you can't beat them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast delivery and great product works well!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    lost these - spent $ to buy them again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i think my title speaks for itself. i, like an idiot, lost these headphones by dropping them on the ground. i spent the money to re-purchase them immediately after. if that isn't a testimonial, i don't know what is. yes, these headphones are costly, but they're worth it. i ride public transportation every day and its very loud, very crowded, and always busy. these headphones pretty much cancel out every sound in the universe. the battery lasts a pretty good amount of time. i ride the train for 1.5 hours daily and these last for me for days on end without being charged. initially i was under the impression that these headphones really wouldn't be good; i think it was all the celebrity hype and them being expensive. but i really can't live without them now. i loooove these headphones and will continue to purchase beats!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good, but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good if pushed all the way into ear canal - if not, they sound a bit tinny. Overall, fit is decent and they stay in the ear well once you find the best inserts for your ears. The cord is a bit long and awkward as it never seems to be perfectly straight when it comes out of the case. Not sure why they made the case so small - have to wrap the headphones tight to get them to fit. Simple to connect to phone and battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Wireless

    Rated 3 out of 5 stars

    Stylish, comfortable but poor sound quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After thorough research and as per my preferences, I decided to purchase this pair. I took the refurbished one as it was affordable. I really liked the design and the way it sits on your neck. The cable stays straight and does not tangle. So, if you are a commuter and need a comfortable wireless pair and are not really bothered with sound quality then this is the one. I got disappointed with the sound quality because it has a lot of bass which ruins all the rhythm and softness of a song. If you only listen to hip hop and rap stuff, this should sound great to you. But if you are a soft listener (like me), you will not like the sound quality. Moreover, beats audio should introduce an app like jaybird where you can tweak the settings and get the desired result. Unfortunately, there are no pairs in the market with such comfort and great sound quality so I have to trade off sound for comfort. I thought of returning it and get a jaybird x3 but after getting reviews, I came to a conclusion that jaybird x3 is specifically focused on active use. It does sound good (I mean really good!) but it is not as comfortable if you want to use it while traveling on a bus, train or just taking a walk. And as far as performance is concerned of a refurbished product, it is working fine up till now. Connectivity is great. Though, I am an android user but haven't experienced any problem yet. But it doesn't connect to two devices simultaneously so I have to connect it every time when I switch from my cellphone to laptop. One more thing, I really like the magnet tips so you can just stick them together and form a beats necklace when you are not using them so it remains safe and you don't have to worry about losing it. Hope this helps. Take care!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Great for truck drivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my 2nd pair, my first ones I paid full price and battery died one month after the 1 year factory warranty so apple offered to fix for $90 bucks no thx, so I purchased these for 60 refurbished with no worries about lasting only a year, as for quality there great because I drive commercial trucks so need hands free and I unload products so they don’t interfere and have great sound and comfort plus the battery last 8-10 if you listen to music or talk radio and about 6 if you talk to someone but they recharge in 10 minutes and give back like 3-4 hours more... so overall great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Wireless

    Rated 5 out of 5 stars

    First Pair of Wireless and I'm Hooked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pair of wireless earbuds/headphones and I cannot believe I've gone this one without them! Since I have nothing else to compare them to other than the factory set (iPhone) I received with my phone, I think the are fantastic! I have not used them during a hard workout but I use them almost every day at my desk and have used them on walks. Sound quality seems really good and they do seem to cancel out a lot of noise around me which is great. I think the battery life seems good, they also have a quick charge feature that seems to help get me through the whole day at work! I do feel like the cords are a little stiff in comparison to what I'm used to so sometimes that is a little bothersome but otherwise I am a fan!! I use these to listen to music and audio books

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Wireless

    Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality 4/5 Connectivity 5/5 Battery life 5/5 The W1 chip works great with iPhone. iOS compatibility is awesome. For my android or windows friends there other better cheaper options. Sound quality is ok for lectures which I primarily use for. Music is Better and bass medium

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great sound. And for refurbished you get everything like they were brand new. I’ve had them for months now and haven’t had a single problem. Last a very long time and great comfort in ears. Love the magnetic clasp

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great fit, comfortable, convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have difficulty in general finding earbud designs that will stay secure in my ears AND be comfortable at the same time. With the growing trend to wireless sets from the traditional wired designs, I didn't want to do an extensive search for a set to use during working hours and a different set to use while exercising. Enter the BeatsX. I realize these have been out for quite some time but I have a tendency to arrive fashionably late to parties anyway. I found a Geek Squad refurbished deal, and thought it was worth a try. Pairing with my iPhone 6S+ was a breeze (my first experience with the W1 concept) and within a couple of days I'd already had several calls under my belt for work related purposes. I prefaced each call with a request that if anything sounded "off" on the other end, to please let me know. No one ever did. I also finally dabbled in listening to some music and audio books, and the sound was pristine to me on those as well. I especially love the buds being magnetized so that when I'm not using them, I can easily connect them and tuck them under my shirt so they're out of the way. Charging via Lightning cable rounds out the convenience of these. I'm not a huge audiophile these days like I was in my younger years, but I definitely love the sound on this set for phone calls, music and audio books. Battery life seems to be about what's promised as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality, Wireless

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for those who want wireless headphones for working out or for noise cancellation. The headphones stay around your neck like a loose necklace when you want them close by but not in your ears during a certain time. They arrived like-new (I couldn't tell they had been used at all, except that they came in a generic box) but I cleaned them with a disinfecting wipe just to be sure. Good-as-new for just 65 dollars was a great deal in my mind.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best pair of headphones by far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones. I use them to work out. They stay in place; they’re not distracting, and they’re really comfortable. The battery life is also great, and the fact that it’s the Apple charger it’s even more awesome because I don’t have to carry around an extra chord. I really liked the extra earbuds that came with it. Don’t even get me started on sound qualitly!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Good earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are good with sound quality and battery life! Doesn’t take long to charge. Just wish they had a little bit better bass

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Pretty good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nice ear buds, they are canted so they fit your ears just right. I do not like the original boots that came it the set. They allow to much air where the sound is too low when turned all the way up. The overall volume seems a little weak. They get loud but there is a notable difference between others ive used. The cord is also slightly long and tends to bunch up in your face. With that being said, for the price being refurbished and reputation of being manufactured by Beats...they aren't bad, but don't expect world class out of these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great Battery Life and Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually own 2 pairs of Beats headphones: The Studio Wireless and these (the BeatsX). Both have served me pretty well. When I don't want something too bulky for working out or to use at work, I actually like to use the wireless BeatsX ear buds. They sound great and they last a long time on one charge. The product does what it says and charges a good amount in about 15 minutes or so. Only drawback was the length of the charging cable. It could be longer, although I could also use my lightning cable for my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 4 out of 5 stars

    Great bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this pair of headphones cause I needed some wireless headphones to go with my new iPhone Since these come with the w1 chip that makes pairing with Apple devices a breeze I figured it was worth the try And I was right. These headphones do not disappoint Easy to use and pair very good sound quality very portable Would definitely recommend to anyone wether you use them at the gym or when you’re commuting these make a great choise

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Wireless

    Rated 3 out of 5 stars

    Good compatib. with Apple devices, but so so sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats brand has a good reputation for offering quality sound but these wireless headphones don't offer the best sound experience. The sound is a bit too sharp and scratchy and, surprisingly, not a lot of base for a beats branded headphones set. What i did like about them is the design, comfort and connectivity. Wearing and using the headphones is very comfortable and battery life is very good. It also has a quick charge feature where you can get hours of listening time from a few minutes of charge. They are also very simple to connect to devices, especially apple products, where it is almost instantaneous. Build quality is also very good and comes with additional earbud sizes and attachments to get the best fit. They are not water proof however. So if you are not as specific about sound quality these will work for you. They sound good but not great. You would mainly notice a difference if you start listening to and comparing with other quality headphones. Other than that, they're considered really good in almost every other aspect. If you are however an audiophile and really specific about the sound quality, or need a lot of base, you will not be satisfied. I personally went for the Jaybird X3.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great earbuds, great sound for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very skeptical at first about purchasing refurbished product, but this was a great deal and the ear buds are practically new! They came with all the accessories of a new product (earbud tips 3 pair), charger cable, ear wing tips. The battery life so far is very good and the sound is full and clear, not all that heavy in bass. I've had many ear buds and these are by far the most comfortable. Wasn't sure about using the wing tips but they help keep the buds seated properly. Overall great purchase and product.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    nice quality wireless earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing some research, I decided the Beats X would best meet my needs.I have used them while working out and travel. These have worked well in all situations with good sound quality. These can't compete with full size over ear headphones, but they are not expected to perform that well. Best Buy had a great price on these refurbished units. They came in original packaging with all accessories.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price, Wireless

    Rated 5 out of 5 stars

    Clear sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve used. I would recommend them to anyone. The price tag is heavy so getting them refurbished is a no brainer. They charge to 100% in 30ish minutes. They last 8 hours, and connect to my GF’s pixel, and my iPhone no problem.

    I would recommend this to a friend