Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
GSRF-MLYF2LL/A-REFURBISHED
SKU:
5732543
Your price for this item is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 804 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, battery life, comfort, and price of the Geek Squad Certified Refurbished BeatsX Earphones. Many customers find the sound quality to be good and the battery life to be great. Customers also appreciate the comfort and wireless capabilities of the earphones. The refurbished condition of the earphones does not seem to be a major concern for customers, as many have reported no issues with their refurbished earphones. On the other hand, some customers have expressed concerns about the bass, volume, ear tips, packaging, and a few defective units. Some customers would prefer more bass and louder volume. Others have mentioned that the ear tips come off easily and the packaging is different from new earphones. There have also been a few reports of defective units, such as a right ear phone that did not work upon arrival.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 804 reviews
  • Cons mentioned:
    Cord length

    Rated 5 out of 5 stars

    No issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works as expected ...only the down side is the length of the ear chords ....they are too lengthy and get in way of your activity.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned with replacing my over ear beats for these, but they are great! And I can wear my glasses with them comfortably.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good As New

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just as good as new. I have not found any issues at all. Saved half from new retail price. Highly recommend BestBuy Refurbished offer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Ear tips

    Rated 1 out of 5 stars

    BeatsX Ear Plugs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not provide the actual ear plugs that originally come with the head set. So the ear plus that I have are too big and the other is too small. Missing ear plugs is the only reason for a one star rating! Other than that the beatsX is a great head set I have another pair at home. Missing ear plugs made all the difference! This is a Refurbished product that I purchased. I just didn’t realize pieces(ear plugs)would be missing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale as a gift for young girl. She really like it and was very happy and uses it all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these refurbished - great deal! They have excellent sound and the noise cancelling is good. No problem pairing with Apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats are ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My beats were refurbished and suddenly stopped working. Had to trade off for AirPods. Beats have good sound when they land

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Wanted to try

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these refurbished earphones, to see if I would like them. They are really good, the package was a little weird like something was missing. But overall a good buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought mine refurbished because the price was a great deal. When I received the item I the mail, one pair of ear buds were missing. Overall, it’s a really good deal and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product, compatible with Iphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect with iphone, works just like iphone headphones (call disconnect, volume up/down and pause buttons) and charges very fast

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality & stylish

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones that work well to just cancel out loud noises. Blast music & you'll tone out most sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These can't be beat!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as earphones go, these are probably the best I ever bought, from the best place: Best Buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loves these when riding, they fit under my motorcycle helmet and also work well at the gym, fast charge is great also

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great deal!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my beats on sale since they were refurbished by geek squad. Great quality, no issues with headphones a month into use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New Ear Tips

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came in Geek Squad refurb packaging. Came with lightning cable, pouch, new ear tips and wings, and headphones. They sound great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Better than expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are much more comfortable than my old beats headphones. I barely notice them. They appeared basically new when I got them.

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 2 out of 5 stars

    Missing original accessories

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned these headphones cuz the original accessories were missing and they just put some 3rd party/after market ear tips and stuff instead. I wanted to use the medium size tips but those weren’t included. Just large and small size. But the original headphones come with 4 sets of tips. I’m afraid to buy refurbished from best buy now. It doesn’t appear their refurbished products are actually refurbished, they are just used and reboxed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waaay better than LG and Skullcandy Bluetooth headphones and can't beat the price for beats even if they are refirbished

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    excellent

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Beats by Dr. Dre - Geek Squad Certified Refurbished BeatsX Earphones - Black

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this refurbished and it is like new minus one set of ear tips. Definitely worth the price over a brand new set.

    I would recommend this to a friend