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Customer Ratings & Reviews

Model:
GSRF-MLYF2LL/A-REFURBISHED
SKU:
5732543
Your price for this item is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 804 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, battery life, comfort, and price of the Geek Squad Certified Refurbished BeatsX Earphones. Many customers find the sound quality to be good and the battery life to be great. Customers also appreciate the comfort and wireless capabilities of the earphones. The refurbished condition of the earphones does not seem to be a major concern for customers, as many have reported no issues with their refurbished earphones. On the other hand, some customers have expressed concerns about the bass, volume, ear tips, packaging, and a few defective units. Some customers would prefer more bass and louder volume. Others have mentioned that the ear tips come off easily and the packaging is different from new earphones. There have also been a few reports of defective units, such as a right ear phone that did not work upon arrival.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 804 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    excellent purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved this! It was exactly what my family and I were looking for!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my beets n I love them great sound n never leave home without them

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if I just didn't put them in my ears properly or what, but there was like ZERO base. I returned them and got some Bose.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Terrible!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible !!! No bass (bottom end) to these. Very disappointed !!! Returned for what I should've ordered online in the 1st place.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not connecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has too many issues. I am not able to connect and if connected then it disconnects automatically.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s Refurbished with missing Items inside.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my package with Only 2 sizes of earbuds, original packaging contain 4 pairs. And got only one ear pair of ear plugs, Actual package contains two pairs.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    the mids & highs too high, broke aftr 2 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't really sound like beats, granted the power is lesser because wireless. Bought in november broke by january. covered under manufactures warranty

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working after 7 Months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great for 7 month and then suddenly it juat stopped turning on. And since it is a refurb, iy only had the 60 day warranty. I would stay away.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone sound is very good and product is very good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked For A Few Months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had wired Beats headphones before and truly enjoyed them. I wanted to have some wireless and bought these refurbished. After only a few months, I had powering up issues, then the right side went out. Tried creasing the cable to relax the cabling inside, now works with a shortage. I will not buy refurbished again and retail is too much. Of course the warranty ran out shortly after they stopped working properly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Never buying refurbish again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd pair in less than 5 months sound is excellent but both of them died after a couple months

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds were labeled refurbished, but once opened there was a very strong cologne odor. Basically they stunk and there is no way to get the smell out of the headphones. My assumption is that these headphones were returned and immediately thrown in the "Refurbished Bin" without any check of the product at all! How can best buy call these refurbished when they absolutely wreak of cologne! Very Very disappointed!!!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Not a good head phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to return this head phone. The sound is so bad. There is no bass. Dissapointed!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    BeatsX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They slip off from your ears regularly. I regret buying them. Don't buy them if you're looking for a good earphones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Frequent disconnects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the refurbished Beatsx. Initially it worked fine. After few months, i started having issues. Only few disconnects a day but as of today it keeps going between my phone and bluetooth for every few seconds. I switch on my beatsx but iphone could not recognize. I like that i can charge it with my iphone cable but not worth the hastle of working through the issue. My driver is uptodate.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the music quality or money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had beats before and I’ve always liked them, not the best quality, but they’re good. When I bought these headphones I thought that as any other beats headphones they would be fine. The sound is horrible, if you’re into the quality of the music, you won’t like these. They’re overpriced (can get the same quality for $10 Sony headphones) and just overall didnt like the sound at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left earphone had static coming from it. Returned and bought a new pair at the store. So much for trying to be cheap.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    earbuds ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a refurbished pair at a good price I did not care for them I opted to get Wireless and wire-free

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re ok, I don’t like how they slip out of my ears every 10 seconds.. sound quality could’ve been better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a great product at least the one I received

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disclaimer: My product was a Geek Squad Referbished Product I would like to start that my unit didn’t even come with it’s basic ear tips, I had to use one of the 3 included tips to even try them out. The sound quality was horrible, 0 base and all the music and basic videos I tried made everything seem tinny/off. I exchanged them for better headphones

    No, I would not recommend this to a friend