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Customer Ratings & Reviews

Model:
GSRF-MLYF2LL/A-REFURBISHED
SKU:
5732543
Your price for this item is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 804 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, battery life, comfort, and price of the Geek Squad Certified Refurbished BeatsX Earphones. Many customers find the sound quality to be good and the battery life to be great. Customers also appreciate the comfort and wireless capabilities of the earphones. The refurbished condition of the earphones does not seem to be a major concern for customers, as many have reported no issues with their refurbished earphones. On the other hand, some customers have expressed concerns about the bass, volume, ear tips, packaging, and a few defective units. Some customers would prefer more bass and louder volume. Others have mentioned that the ear tips come off easily and the packaging is different from new earphones. There have also been a few reports of defective units, such as a right ear phone that did not work upon arrival.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 804 reviews
  • Rated 2 out of 5 stars

    Okay headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok headphones. Not much to add .. either you like it or hate it. No middle ground.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these everyday. They get beat on and pushed around and havent given up on me yet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered refurbished Beats X and the headphones arrived with ear wax on them, missing rubber ear tips, and the headphone cord was severed. Definitely not "refurbished" by any means and should never have been sold as such. Could have been bad luck, but Best Buy needs to seriously review their process for certifying products. Unacceptable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    wouldn't recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the first one I got does not work , had to return and get a new one, would not recommendi t

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Expected more from price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected a better sound for the price of the product. Maybe mine has a defect.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked great for a week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these refurbished but I expected a product that would last longer that a week. Honestly, I know that failures can happen even with new products. I planned on buying them again today to replace those, but Best Buy wouldn’t even price match the price at which I bought them the first time. Very disappointing

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to like these but the sound quality was not good . It seemed muffled

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not so great compare to powerbeats 3 i have both of them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Issue city

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had too many issues with these. I bought 2 brand new sets and one refurbished. All of them sucked. They all stop charging. Get stuck in this weird mode where they blink red white red white. And if that doesn’t happen one of the earbuds stops working

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs fine. Sounded ok for a few days then sound got distorted.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were good when they worked but failed within 6 months of purchase. These are too expensive to only work for a few months. My LG Tone's worked for over a year before failing and are half the price of these. May have just been mine but will never be buying Beats again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get the pocket sized case nor the lightning cable

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This broke just a couple of weeks after I bought it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for frequent travellers and ios device users.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the earphones stopped working within a month

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery less than 4 hours very disappointed........

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute garbage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the ears stopped working for no reason. This is unacceptable. I have heard of several people having their beatsX stop working for no reason. Poorly designed! Would not recommend. If you’re paying this much, just get AirPods!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working almost immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this item. I assume due to being refurbished, that could be part of the problem. These headphones stopped working very soon after getting them. The battery life was poor and did not last more than 1-2 hours. Total duds.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible earphones, don't waste your $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my daughter and she complained that they weren't working properly soon after receiving them. They completed failed the day before the final day we could return them. I wouldn't recommend this item to anyone!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the worst headphones ever they don’t connect right they constantly disconnect they battery life is horrible. I would not keep these if they paid me they are going back and I will get some other Bluetooth headphones

    No, I would not recommend this to a friend