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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2576 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, battery life, price, comfort, and fit of the Geek Squad Certified Refurbished Powerbeats³ Wireless. Many customers find that the sound quality is excellent, the battery life is longer than expected, and the price is reasonable for the value. Customers also appreciate the comfortable and secure fit of the earbuds, making them ideal for workouts. However, a few customers have mentioned concerns with the bass, volume, warranty, and receiving defective products. Some users find the bass to be lacking, while others have experienced issues with low volume during phone calls. Additionally, a small number of customers have reported receiving defective products or having issues with the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,576 reviews
  • Rated 2 out of 5 stars

    Bought 4 pair..refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far one pair quit working...returned to store refund.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like these headphones wish they weren't so expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work well. Sound is great. Battery life is long.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is covering up instructions with refurb sticker. Very pleased with purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First pair came and would not charge out of the box. Second pair sounded like ones I could buy at a Dollar Store. Took to Apple who sent in a returned me a new set which work fine. Don’t waste your time on refurbs and buy new if you want the actual working quality ones

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this product for the last 1 month. Happy with it, worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered them for work..sound quality good. A little uncomfortable around the ear though for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses these in school to listen to music. It is helpful for when he needs to concentrate.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Has issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but two months in starting to have issues with bluetooth connection dropping randomly and static in audio when on video calls. Also the plastic tips that cushion your ear come off easily.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect for my workout. Whether it’s raining or working outI never lose any connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats work well. Have had no problems! Works great for the gym or for a run outside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality! Easy to setup, bluetooth was easy to sync with my phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great wirless earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them refurbished. Works great and great range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great on a run!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great with my iPhone and iPad. No complaints with distance between headphones and device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have wanted a pair of beats for while now and very happy with the sets we purchased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Only possible draw bacc is that turnining the device off can at times be tricky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter loves them!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good two months in. I bought them for my daughter and she loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product great price no complain at all being working perfect and still running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are really good. I got refurbished but still there battery timing is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for wifey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My loves these headphones. I bought them for her to workout in so we will see how well they hold up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dr Dre Powerbeats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say I'm disappointed in the sound. It could be because I can't get a good ear fit I don't know but it doesn't have that rich tone I'm looking for. I wish they would send memory foam ear pieces with it, I think it would help seal the sound.

    No, I would not recommend this to a friend
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