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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2576 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, battery life, price, comfort, and fit of the Geek Squad Certified Refurbished Powerbeats³ Wireless. Many customers find that the sound quality is excellent, the battery life is longer than expected, and the price is reasonable for the value. Customers also appreciate the comfortable and secure fit of the earbuds, making them ideal for workouts. However, a few customers have mentioned concerns with the bass, volume, warranty, and receiving defective products. Some users find the bass to be lacking, while others have experienced issues with low volume during phone calls. Additionally, a small number of customers have reported receiving defective products or having issues with the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 2,576 reviews
  • Rated 3 out of 5 stars

    Great sound quality but didn’t quite work out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not ideal for a delivery driver with collared shirt. But could’ve been good for working out or leisure.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay beats

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packaging was beat up and just seemed odd when I opened the package. The sound was okay.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked for a short period of time then quit working, no warranty

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a good product. However apple really need to work on the battery issue. Third pair where battery went bad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hurts my right ear, and the sound doesn’t get very loud but not terrible for the sale price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound but not comfy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It might be because I have a lot of piercings but I feel like these headphones are stiff and could be comfier

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was ok, didn't live up to the hype.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have heard so much about beats so I snagged this deal, my Samsung buds are by far superior.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a refurbished product that I purchased online. The return was exceedingly difficult.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Soso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this pair of beats and I can listen to a song complete the song gets cuts I don't know why ..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Item looks used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item shows used product, not in good shap. Some of the spare parts missing from the nox earplugs

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The quality of sound could be better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure if it's because they are refurbished, but i expected a much better sound coming from these headphones considering that are "beats by dr. dre". All I hear is "treble" and no base. I'm hoping the geek squad can help me out with this or that best buy will just replace them... Also, I was sent the wrong charger for these earphones...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device just don’t work it was on the charger for @ lease 20 hours before use and it didn’t even powered up

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the carrying pouch is horrible. they stop playing music sometimes, need to turn off and on again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They’re okay, nothing to amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy they included more ear tips but there is literally no noise canceling, using them for the gym.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works great when they stay on

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product when they stay on. I eneded up buying Apple air pods for the gym.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and utilized these ear phones at the gym, after on use, the ear phones would not charge anymore

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Head phone refurnished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s had some issues so I returned. Some noise after few days. But nice compatibility to iphonex

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones broke my iPhone. WiFi and Bluetooth no longer work after trying to connect

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    no great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i thought they were gonna be better for their price but it was not what i was expecting

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Noise canceling they are not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used these on an airplane and was disappointed. The plane ambient noise disturbed the sound quality on the headphones to the point I had to change them to over the ear headphones to hear what I was listening to. I would not buy them for the price they cost

    No, I would not recommend this to a friend
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