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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2576 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, battery life, price, comfort, and fit of the Geek Squad Certified Refurbished Powerbeats³ Wireless. Many customers find that the sound quality is excellent, the battery life is longer than expected, and the price is reasonable for the value. Customers also appreciate the comfortable and secure fit of the earbuds, making them ideal for workouts. However, a few customers have mentioned concerns with the bass, volume, warranty, and receiving defective products. Some users find the bass to be lacking, while others have experienced issues with low volume during phone calls. Additionally, a small number of customers have reported receiving defective products or having issues with the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 2,576 reviews
  • Rated 1 out of 5 stars

    I've already thrown them out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to pair. Can't even recall how they sounded. Was frustrated and disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They only lasted for 2 months they were well taken care of and out of nowhere they didn’t want to turn on anymore.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working fine until it lost its initial charge after opening from package. It is not turning on even I charged it for long time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery dies quickly after 2 weeks of use. Ad said it would be 12 hours but actually now only 30 mins. 80 dollars for 30 mins usage???? RIDICULOUS!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel apple lighting cable head phone sound quality much better then this Better to buy AirPod Very hard to handle

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dead after 5 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought refurbished Powerbeats3 at the end of January, now (June 3rd) dead, won't charge. Don't waste your money on this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will probably not buy a refurbished item again. One of the earpieces came apart. Next time I’ll buy new

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sounds is Bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opened these up and it sounds like I’m listening to something out of can. I will be returning thesr

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Im going to return them obe end goes in and out ☹️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are refurbished headphones by they don’t seem fixed I guess and they go in and out on one side

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working the day after my warranty ran out

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only got to use for a couple of times. I wish I would have paid for the 2yr protection.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad choice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    horrible head phones broke easily did not last long regret purchasing do not buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    the worst thing I have been bought in my life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    12 day after I recieved the product didn't work anymore I went to a best buy store and they just said they can do anything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just plain stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had them for a few months and one day they just stop taking a charge. I feel ripped off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These did not work. Very unfortunate. Thought I trust the geek squad..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not working and does not meet my expectation. Issue in mic.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged them in, instant error message. Never worked. Exchanged them for new ones. Disappointing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to return them. I been trying to get a hold of someone but no luck.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit nice but that's about it! The sound was terrible! I returned these headphones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my boyfriend and after 2 days, the thing stopped working. This is going back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was defective when I received it in the mail. I returned it and purchased the beats3.

    No, I would not recommend this to a friend
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