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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2576 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, battery life, price, comfort, and fit of the Geek Squad Certified Refurbished Powerbeats³ Wireless. Many customers find that the sound quality is excellent, the battery life is longer than expected, and the price is reasonable for the value. Customers also appreciate the comfortable and secure fit of the earbuds, making them ideal for workouts. However, a few customers have mentioned concerns with the bass, volume, warranty, and receiving defective products. Some users find the bass to be lacking, while others have experienced issues with low volume during phone calls. Additionally, a small number of customers have reported receiving defective products or having issues with the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,576 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Buy these

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Easy on the ears and have great sound

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Great Bang For Your Buck Deal!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed these earbuds. Pairing to my Samsung Galaxy S8 was very easy. I had some issues as in lost connection. Audio is very good and the bass is not overwhelming. Beats is known for heavy or muddled bass. Incoming and outgoing calls had no issues. This refurbished model is excellent and would purchase my next Powerbeats through Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the bass and quality of these headphones, they feel great and sound great

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Volume is low when on the phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the volume of the earphones during music but when on the phone the volume is low.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Superb sound, Spectacular Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable to wear. Refurbished makes them an amazing value! Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound. Poor earbud deign.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate the overall product good/fair.The sound quality good. The earbud design is poor/uncomfortable and borders on annoying/painful. The charging process is simple: easy and relatively quick. The overall listening experience is compromised, however, secondary to ear discomfort.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and wireless. Would buy again. I love using this for runs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good headphones if you want to use them for the gym. It is loud enough, and I love the price tag.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bought as a gift, but sonloves it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son, for the gym and he loves them, sounds good and doens't fall out of his ear, great price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound pretty good and I've had no problems. The battery later fairly long also

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and the wireless feature. Good deal as I bought it certified refurbished.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    GREAT Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound & doesnt budge in the gym. I wish there was a better indicator for battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice workout earphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought these certified refurbished Powerbeats wireless earphones. Sound is crisp and clear. Connecting it to my cell phone was easy. Decent range for Bluetooth connection. I'm not giving 5 stars because the earphone tips are a little hard for my taste, but besides that this earphone are good quality and can't beat the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and loud. Stays in places and has various sizes to fit ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Problem when working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are multiple issues when I am using these during a workout. The main issues are that the controls stop working and the volume will randomly go up or down. I don’t know if the problem has to do with sweat getting into the controls. The good points with the headphones is that they have good sound and the ear hooks keep them in place.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sound quality is great and they fit your ear very well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my second pair of Dr. Dre's Powerbeats! Great sound and great for hands free use, whether I'm listening to music or on the phone, allowing me to multi-task and not having to hold my phone next to my face the whole time. However, it would be nice if there was some sponge around the microphone to limit or dampen the wind and other noises while I'm on the phone. It's too sensitive to outside noises!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Stays on the ear during activity.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the Beats. I purchased them because I wanted something to stay in the ear while doing activities. While other wireless ear pieces would fall out, these stay in because of the piece that goes around the ear. I’m no expert on sound quality, but I do enjoy the sound output of these.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, stays well while working out, good quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Powerbeats3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life and nice sound. Comfortable but still getting use to them wrapping around my ear

    I would recommend this to a friend
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