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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1666 reviews

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84%
would recommend
to a friend

Customers are saying

Customers often highlight the exceptional sound quality, including the bass, and comfortable fit of the Geek Squad Certified Refurbished Powerbeats² Wireless Headphones. Many appreciate the wireless functionality, long battery life, and lightweight design, making them suitable for workouts. Positive feedback also mentions the headphones' generally good condition and value for the price. A small number of users reported issues with the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,666 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great for the active person.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clear sound. Easy to use and stay in place when active.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Quality for a Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've wanted these headphones for awhile now, but couldn't really afford the $200 price tag. I would look everyday to see if they went on sale. I cam across them on sale finally and i saw that they had certified refurb ones for sale as well. Best Buy Certifed refurb already has history so i didn't question it. I purchased them immediately. Once i got them, i tried them on and was in love. They provide a packet with different ear canal inserts depending on your ear type. I feel the longer ones fit best. They are super comfortable and the sound is fantastic! My wife tried them and now she wants a pair. I definitely recommend the Certified Refurb ones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect Solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something that would not fall off and provided a great sound. The Powerbeats fit that solution. I use them everyday at the gym and love them!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love the wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds is amazing. I love the wireless and they are very comfortable. So comfortable they I forget I have them on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Great product, great price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend for great sound and to those looking for a good pair of wireless-Bluetooth earphones. Enjoy!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    My son loves these for workouts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got such a great price on these refurb headphones!! I decided to grab a set for my son to use during workouts as well as mountain bike rides and Bmx race and practice sessions. It is always hard to find comfortable headphones that sound good and stay put. So father exports they do what they promised. They fit comfortably under a full face helmet and work well at the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the fit and sound quality from this product. It frees up my movements while wearing and sounds great. I would only make the volume control a little easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Refurbished Headphones...just like new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been wanting a good pair of wireless headphones since I traveled for work a fair amount. After reading the reviews on the Beats 2, I decided I wanted a pair, but was uneasy about the $100+ sticker price on them. Then I saw the refurbished set for $70 and decided to spring for them. They arrived and had some minor smudges on them, likely from the repair process, but it came clean with a little rubbing alcohol so they looked just like new. The sound quality is very good for being Blutooth and the battery life is one of the best I've seen. They last for a good 6-8 hours before needing a recharge.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Refurbished is the way to Go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greetings reviewers. I spent plenty of my time on the Bestbuy website trying to see if it was worth it to get the Refurbished Wireless Beats. It took me a month to decide because that is just how I am. I do my research. My co-worker also stated that his was refurbished, I was like let me see what the fuss was about. What I do like is I didn't pay full price. I only spend $89, which is good. I have no problems whatsoever with it being refurbished. Everything works well with them. I do like how they are wireless. Easier to workout in compared to the apple headphones I have been using since forever. I also like how they are chargeable. What I don't like is sometimes they do come out my ear when I do sweat. Like running, I consistently have to dig it back into my left ear. When it is dry, there are no problems coming out. Overall, they are definitely overpriced. If I would buy another set I would, but it will be refurbished again.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound and convenient to take calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great to take calls while driving or working out. Good sound for streaming from my iPhone and don,t slip out of ears easily.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Good for work or working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and comfortable headphones the battery last long I charge them like every other day and I use them all the time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, range not so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent yet the beats did not work if too far away from phone. I would have loved to use them because of the great bass sound but I don't have pockets always to keep the phone near me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Perfect Fitness Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones for the gym and jogging. No wires to worry about, the battery life is good (4-6 hours) and the audio quality is great. Its comes with a nice case to keep the headphones protected and 3 different rubber ear buds for different ear sizes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound, great for exercise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, I started running two months ago and the apple headphones and other Bluetooth headphones I bought kept falling off as I ran. These stay on all times and you don't have to worry about cables. They charge really fast and lasted up to 8 hours for me. Above all the sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound. Very good condition.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought refurbished. Arrived in excellent condition. Connection has long range and sound quality is very good. Strong bass for earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headsets! Awesome sounds especially the bass. My friends tell me I sound much clearer when on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality, Wireless

    Rated 5 out of 5 stars

    My girlfriend really likes them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my girlfriend so she can use while she works out. She was skeptical about using them to run, but when she tried them she was quite surprised. They stay on well and the sounds was great. She also like that you can use it as a hands free headset to talk on the phone. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality, Wireless

    Rated 4 out of 5 stars

    Work great feel great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit great and never feel like they are going to fall out when running and working out. Sounds excellent Bluetooth fades minimum.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Loses connection when working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is great and very comfortable. Using for phone calls also great. Very clear and sound is perfect. I only gave it 3 stars because these being marked as workout headphones, I'd expect them to be better sounding during workouts. The connection goes in and out when your head tilts or doing any forceful workout activity. I even try shutting them off and turning back on constantly thinking the connection will improve but it doesn't. I even tried doing a hard reset on the beats as it says this may work on the Apple/Beats website. Whether my phone is in my pocket or placed just below me on a bench or workout machine it crackles and music is spotty. No problem with the sound when doing activity on a treadmill or elliptical machine and the phone is placed on the machine itself in front of you. Probably because my head is straight and there's little intensity but that defeats the purpose and reliability of sports earbuds. Also, having music go in and out during a workout can ruin the momentum and discourage me from pushing harder. It's a buzz-kill. I'm glad I didn't pay full price and instead got a refurbished pair it was still more than I wanted to spend o a a pair of wireless earbuds. I think I'd be better off paying half as much for another brand. I definitely would never pay $150 - $200 for a set of wireless earbuds. I think $75-$100 is the right price for a good reliable set. I'm hesitant on whether I should return them and get another pair anticipating that I may encounter the same problem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way they feel on my ears & the sound quality is also great! They are perfect for working out!!!

    I would recommend this to a friend