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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2576 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, battery life, price, comfort, and fit of the Geek Squad Certified Refurbished Powerbeats³ Wireless. Many customers find that the sound quality is excellent, the battery life is longer than expected, and the price is reasonable for the value. Customers also appreciate the comfortable and secure fit of the earbuds, making them ideal for workouts. However, a few customers have mentioned concerns with the bass, volume, warranty, and receiving defective products. Some users find the bass to be lacking, while others have experienced issues with low volume during phone calls. Additionally, a small number of customers have reported receiving defective products or having issues with the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,576 reviews
  • Rated 3 out of 5 stars

    Not a fan of this particular headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My least favorite headphones purchased. It wasn’t what I expected. The charging cord isn’t long enough and these headphones don’t hold enough charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Sound quality is average, fits well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting better sound quality considering it is a Beats product. Very comfortable fit for active people.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    There is no base in them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the item but I know that with Beats they do have base. But my refurbished ones dont have base. But there perfect for me the price was worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this unit within the first week try it out. The sound somehow is not as good as other reviews. I would not recommend to buy this unit as Refurbished

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the headphones super fast. But they were broken, the volume and the control panel didn’t work .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe average but not impressed by this product. I believe other products serve better at a more favorable price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gift for myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for myself. So far so good. Only concern is battery life. I work 8 to 10 hours daily and I have to recharge them at least once extra.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    PowerBeats 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a disappointment. I wish my Powerbeats 2 still worked. The 3 have so much static and battery life sucks. Idk just disappointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a very good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great product or even a good one. This newly developed set of powerbeats do not provide the same comfort level that the old ones did. They hurt when in ear and around ear. Not only are they a bad product, but they also came without all of the pieces for the headphones. I bought a pair from geek squad and they were missing the rubber stopper that is suppose to be in place before the charger. Not a good look in my opinion.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues. Sound is good but Lots of static during phone calls. Will be returning to store.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No Go on these beats

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not last long, uncomfortable around my neck. Ok for a short period of time. Not good for running.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for price however they are a pain trying to pair to my phone. They sometimes won’t pair I don’t know what’s wrong

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bluetooth Feature is Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth feature is nice to use pair with any device but there is some wind you will hear if you are running.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not recommend

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another over priced and low quality product, I don’t recommend even if it is 50% off

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Probably work but not clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will ne returning because I didn't realize they don't clean them very well when refurbished.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working less than a month after purchase. I was hoping refurbished was a deal! Obviously not, My Bad and never again!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed after less than a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these because I thought that buying something "Geek Squad Certified" meant something. When these headphones failed, after less than a month, I found out that not only was I not covered by manufacturer's warranty but Geek Squad does not even stand by their "certification". Other retailers would at least offer a 90 day warranty but Geek Squad offers nothing. Wasted my time and money buying refurbished. Saving a couple bucks buying refurbished not worth it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A little disappointed with the sound.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been so pleased with Beats products in the past. This did not meet the expectations I had.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not really feeling them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve brought theses refurbished and the box was in Terrible condition and they don’t really sound that loud or with bass.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced poor sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are way overpriced!!! The sound is poor. They are big and heavy. The ear pieces are way too big. Bad choice to buy these.

    No, I would not recommend this to a friend
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