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Customer reviews

Rating 4.3 out of 5 stars with 144 reviews

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85%
would recommend
to a friend

Customers are saying

Customers love the sound quality of the refurbished urBeats In-Ear Headphones, frequently praising the bass and comfort. Many appreciate the affordable price point. However, some customers have noted that the fit could be improved, as the earplugs sometimes do not stay securely in place. The product offers a good value for the price, but potential buyers should be aware of the fit issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 144 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones. work great and perfect sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great condition, working well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition, working well and great sound efff.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the Sony extra bass earbuds and trust me Sony is no slouch when it comes to music. Worth the money better than skull candy for sound and bass also. But depending on your budget all three are home runs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Good sound but earbuds keep coming loose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound of these headphones, but the rubber earbuds keep coming off and getting stuck in one of my ears. I have now tried all 3 sizes that came with them, and it's only the post on one aside that keeps having this issue. I guess I will use some super glue on the bud covers to make it stay in place.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    great headphones for the gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall solid construction and good sound. Lightweight and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    Sound is good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like beats because they have the best bass for ear buds before you have to spend 2-3x's the money. I don't like how brittle the connection from the wording to the jack is tho. This is my 4th pair of these and they always short at the jack.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not for android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but not fully functional with android, volume control doesn't work. I was informed after purchase that product is intended to be used with apple products. Recommended if using with apple products for full use of all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is very good. However you are not able to change track through the remote, nor can you fast forward or rewind. The remote is only good for pausing and answering the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    The ear buds were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Great product. It was a gift for my husband and he loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Sounds great but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is excellent, great quality of sound much better than apple headphones. However the ear plugs don't stay inside the ear lobe they constantly fall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great at full price, incredible as a refurb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I kept losing (and re-buying) my new favorites, the Beats URbeats earphones. I tried other stuff, Sony, etc., but the remote buttons didn't work right with my iPhone. At $99 a pop, they were pricey to keep losing on the commute back and forth to work on the train. Then I found them as refurbs on line. Originally $99 a pair, they wanted $39 for refurbished ones! I bought 'em, and I love them. Just a much as (more than) the $99 ones. Sound is great. Remote works perfectly. Earphone rubber covers are different sizes (weird), though, so one fits well and one "not so much", a little small. But for $39 bucks for Beats earphones, I'm not going to return them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid and Decent Quality Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money this a adequate brand and product to purchase, for a year or so worth of use. With a little care and maintaining it can last longer. The sound quality is sufficient for normal use and normal day to day listening. Great for commuters on trains and buses. Overall I am satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good product but overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is actually good.not so happy about the built quality, it just looks cheap. There are other brands that provides this sound and built quality for cheaper price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Expected Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these as a replacement for my first pair that finally fell apart. This is my now 5th pair of beats headphones so I pretty much knew what I was expecting in terms of quality and good sound. What I love best about them is they do a decent job of blocking the noise of everything around me.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Liked it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the headset so far. However, the ear plugs don't hold on for long. Very frequently i need to push them inside. This after trying the one the fits among the 3 provided

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own more than one pair and I purchased another pair for my grandson. He's 16 and he really enjoyed them too. I got them for our trip and he used them on his six hour flight and had no problems and was truly satisfied. I still have my first pair for the last 4 yrs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this item is great. The one thing I was shocked about was that when I opened the box there was dried grass in it and all over everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice premium earbuds for a great price. Comfortable fit for my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Buy..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work as well as a brand new pair...only difference i saw was in the packaging of the item. Comes with carrying case too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound! Questionable Quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound! Questionable Quality! They sound great when new! Buy the warranty! One ear or the other will probably stop working!

    I would recommend this to a friend
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