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Customer reviews

Rating 4.3 out of 5 stars with 144 reviews

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85%
would recommend
to a friend

Customers are saying

Customers love the sound quality of the refurbished urBeats In-Ear Headphones, frequently praising the bass and comfort. Many appreciate the affordable price point. However, some customers have noted that the fit could be improved, as the earplugs sometimes do not stay securely in place. The product offers a good value for the price, but potential buyers should be aware of the fit issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 144 reviews
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price I found. Headphones were in good condition and working like new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are light good fitting and the sound is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They earbuds are easy to carry they dont tangle and the sound is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SOUND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cheap in ear headphones. Great deal, fast shipping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i think i got very good deal!! i appricated to best busy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was very satisfied with his headphones. He loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought em for me wife, for the price she was very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my beats .great condition . Would buy again !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these headphones at the beginning of May 2017. Today is July 12, 2017 and these no longer work. I'd say mid June they began to have terrible static off and on, it stopped for a while and then out of nowhere they completely stopped working. I'm extremely disappointed with my purchase. If you want these, do not buy refurbished. Biggest mistake ever!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    These beats are ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start, I purchased refurbished headphones and so take that as you wish. The headphones seem adequate for for my needs. Note that the 3-button setup does not control volume for an Android device. Only the center button works. The refurbished headphones had replacement ear pieces that did not really fit the headphones, but seemed to work and it was at a reduced price. The left ear seems a little muffled.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good! But it doesn't feel comfortable to plug it in my ear! I returned it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the refurbished model but they stopped working properly within 10 days.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Still have problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now the earphones works fine, but one of the ears gums don't fix fine......

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not last a month. Sadly, Can't be returned

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    lack of earplug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i dont know why, but I only get 3 earplug in total, while my friend have 4!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The right earbud is dead now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds didn't even make it to Thanksgiving. I am so disappointed. I was hoping that I had a good reburbished one but I didnt.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    One side work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since it was refurbished I was hoping both earphones work but only one side worked. I was disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't sound good at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these Beats for working out and they sound bad, no bass at all. Very disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Comfort

    Rated 5 out of 5 stars

    Great ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These by far are the best earphones I have owned. The base is deep in the highs are crisp and clean. They do not hurt your ears when wearing. Also the bill and microphone makes hands-free calling easy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headphones like 5 days and I Love them, FAST SHIPPING

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disgusting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my first time buying refurbished product. And IT IS DISGUSTING when I opened the box!!! The earphone from the head to the whole lines were OILY! And there were even some earwax in both sides of the earphones!!!!!!! I have been waiting for pickup for over a week and when I got it I was so excited. After i open the box I felt so so disappointed! I didn't expect it to be new, but at least should be clean!!! I will never buy anything refurbished again!!! Get away from this disgusting earwax and oil!!!

    No, I would not recommend this to a friend