Main Content

Customer Ratings & Reviews

$129.99
Save $70
Comp. Value: $199.99

Customer reviews

Rating 4.7 out of 5 stars with 5922 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the Solo 4 Wireless On-Ear Headphones, particularly the great sound quality, comfortable fit, and excellent battery life. Many appreciate the design and color options, as well as the lightweight and foldable nature, which enhances portability. Some customers noted minor issues with the volume limit and bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 281 Showing 5,601-5,620 of 5,922 reviews
  • Rated 3 out of 5 stars

    Great for the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the gym. but kind of small for my head. But it works enough for me not to use my air pods in the gym

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok i guess

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outside looked good but one side stopped working already and it has not been a month into having them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dishonesty about shipping date

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the headphones in my cart and all the way up until the last minute, it showed that the order would arrive by 12/24. As soon as I cashed out, the arrival date changed to 12/30. Totally unsatisfied with the dishonesty.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Irish Twins

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery died and need replacement in less than one year

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    beats review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very effective and straight foward product was just a lot flimsier than expected

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wish I didn't get them

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are great but my hair gets caught in them every time I take them off so I hate them

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love beats headphone. However these are very heavy on my head. They give me a headache if I wear them for more then 2 hours.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just right

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good while they lasted, broke after 6 months.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor warranty by Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is more or less for Best Buy themselves. Got these headphones in January, they stopped turning on in August. Tried to take them back since it has been less than one year and BestBuy told me sorry, they distribute so they can't help me. Now, if I paid for more warranty than what beats gives me, they could help. I am done shopping at Best Buy. They wonder why box stores are losing customers. Try service?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Jayden Beats

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear was not as big as needed for for son! Also can hear sound outside if earb

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not pink, but great headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, but I wouldn't call this pink. It looks like a off white with a hint of pink kind if color. I returned it an purchased a different color.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurts my ears sometimes but good headphones overall

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    theyre great except only one side plays audio but i love the color !!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not completely wireless

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well they are not wireless you have to use cord to run to product you are using

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Do not recommend.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re uncomfortable to wear for any longer than 30 min.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They're ok

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is okay for the price, lots of noise leakage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy robbed me no package no pictures

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One star because I had to overseas customer service, no help !!!This order receives zero stars please do not order I repeat don’t I originally ordered on July 6. I have not received my order yet. All it says in the app is is pending a return will today’s date is August 2, 2025 on the sixth. This would be a month be by your return policies are very horrible. I feel like I’ve been robbed off. I should have had a refund by now!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for kids other than that is not so good!!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only lasted 5 short months

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones stopped working one ear at a time in the 5th month of owning and cherishing them

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like them Gave them awqy t To small should have ordered Bose

    No, I would not recommend this to a friend
Sponsored