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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2979 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 2,979 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Big improvement from what I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good control options and ease of use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as advertised. The case seems delicate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbots

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good small perfect fast charging small box

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for calls

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music listening is fine. Not 1 clear call to different people.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man i love them i can almost go all day when i run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds ive ever owned and they were on sale.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    descent ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too small. too slippery. sound quality is good but not a fan. woukd be better if i win $400 GC

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not bad just after 10 months everything declined

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but only lasted 14 months you be better going to Sony, sennheiser or jbl.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent sound but mic needs improvement.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone is not up to apple AirPods Pro 2 quality which I also have. Range is also much less compared to AirPods Pro 2.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transparency looks cool. XS ear tips work great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They just feel cheap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't like that there is no way to control volume from the earbud. Air pods have had that ability now for years. These are a big downgrade.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When using these it's great for listening to music but when talking on these people can hardly hear you

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hearing quality is poor. Suppose to have noise cancellation but noise is still heard in the back ground.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed in return policy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super excited about this product until the right bud started to crackle in less than a month. Come to find out, Best Buy’s return policy is 15 days! If I would have know that at time of purchase, I would not have spent $190 just to enjoy something for a month.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and noise cancellation is amazing but does not have pause when you remove one head bud . Disconnect from iPhone randomly sometimes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly was very disappointed with these earbuds. I was hoping they’d be good since they got bought by Apple. The sound quality was horrible and the mic didn’t work very well during phone conversations. Stick to the airpods 4 if you’re looking for good sound and mic :)

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    beats are not the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are not the best people tell me that they can't hear me so I'm really want to return them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No a good fit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special about these earbuds. My 20 dollar earbuds are actually better because these earbuds do not fit comfortably in your ears.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I tried it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I can hear a video or music but my ear pieces won’t stay in my ears reoccurring fixation

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good on voice and FaceTime

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were good only for listening to music. The audio quality for calls and FaceTime was bad.

    No, I would not recommend this to a friend
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