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Ste 188
Sterling, VA 20166
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Customer Ratings & Reviews

$143.99
Save $26
Comp. Value: $169.99

Customer reviews

Rating 4.3 out of 5 stars with 2979 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 2,979 reviews
  • Rated 1 out of 5 stars

    DO NOT WASTE YOUR MONEY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a constant hiss noise and randomly switch to transparency mode I've have cheaper headphones that were better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    At first, then after a week...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelation worked top tier day 1-5. Now it not as efficient. That's my only gripe.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the greatest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough and they fall out my ears at times

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really a contender for AirPods it was mediocre at best

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice, but still will not stay connected.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds sound great, but kept dropping the connection to my phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I would save your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling feature is Finicky. Battery life is ok. Honestly not worth the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like them sound is mid and they’re always falling out

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not very loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were much quieter than the AirPod pros I replaced them with. I had to have the volume nearly maxed out for them to be loud enough. Also the sound cancellation on the AirPod pros is so much better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Product Support is no help

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here it is September and they do not work. They actually stop working two months ago. The noise cancellation…No help from the gene bar and Apple just wants me to purchase more.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cant decided

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the regular mode is better or i just cant get use to these yet

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Connectivity is awful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of connectivity issues with iPhone 15 Promax and iPad. This is my third Beats purchase and by far the worst.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible Do not buy. They fall out your ear the other person can not hear you if your on the phone. The worst headset ever

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality battery last long time soild case as well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They suck not worth it. Sound is not loud enouh n

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall they suck. I had to get it service at Apple Store. Ofcourse you know you need to drop it off. Go thru the warranty stuff. They try everything to get to say it’s user stuff. The sound is horrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I would like to leave a review but thx to Fedex..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can I leave a review for my Beats which I purchased on Cyber Monday and according to Fedex Tracking has been loaded on the Fedex Truck and out for delivery since 12/4/24 and no delvery has been done. Ive contacted both Best Buy and Fedex to to ask wheres my shipment. Fedex doesnt know where it is and told to wait, called Best Buy 4 days ago and asked them to resend the purchase, guess what no updates from Best Buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't get If you need noise cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are loud. That's about it. Noise cancellation is absolutely horrible. You can hear everything around you including low conversions. They are very easy to drop. The design makes them hard to put back and take out of the charging case. I will say they did a good job with the button being so big on them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality and difficult to hear the other party. Only great for music not phone calls

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sometimes don’t connect and sometimes they get disconnected

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for me… falling all the time. I’ll keep the beats fit pro.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earbuds were just ok, the sound was ok, I return this earbuds.

    No, I would not recommend this to a friend
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