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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 65 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers express satisfaction with the Visual Ear Cleaner- M9S for its ease of use, clear camera, and effective earwax removal capabilities. The camera quality is praised for providing a clear view of the ear canal, making it easier to clean and remove earwax buildup. Users appreciate the convenience and effectiveness of the device, allowing them to maintain clean ears without the need for frequent doctor visits.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 65 reviews
  • Rated 5 out of 5 stars

    Nice little device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Is a little hard to connect each time to Internet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I can hear you now.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am obsessed with cleaning my ears! I’m so happy with this device!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    It actually works

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easg to use and crazy effective at getting the nasty wax out

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, is disgusting but funny use with the family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I bought for my wife she was happy recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to see what is inside the ear with many different tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yessir

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clean ears, kinda weird but it is nice to see the damage from a tips

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great idea, but not so great on cleaning earwax. I have honestly used it more for checking my son's ear and also show him, but its not great on cleaning earwax. Maybe its just me, but would i purchase again? Mostly likely no. Would I recommend buying it for the purpose of cleaning earwax? Nope..maybe for adult, but definitely not for my child.. Save your $. Mines collecting dust since I can't return it..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Clean ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellently and does exactly what it’s supposed to

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 2 out of 5 stars

    Really bad battery life

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cleaner did work amazingly well, it was perfect until it stopped holding a charge. Now its just a glorified paper weight, unfortunate!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ear Cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tool. I'm hoping to win the $400 gift card too. I'm just being real. Be gentle with the tool.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Nice but weird

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to switch the side that your cleaning in app to see properly and that can be hard to find but it work’s wonderful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife decided she wanted one for Christmas. So I bought it. We used it the first day and the kids absolutely enjoyed the fact that we could do this. App install was simple and effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing its honestly a must have for hygene.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing to buy to clean your ears.. just don’t push it too far into your ear.. lol

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive for this product. I doesn’t work as good as it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bebird

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a wonderful device to clean your ears or use for acne.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to hear great after using it. Had no issue setting it up.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mehh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t really see very deep into ear. We don’t get much wax out. Used once and weren’t impressed. The idea of the lighted scope is nice but not very effective.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money. The tip easily gets off inside your ears unless you put glue so that it wont fell inside your ears

    No, I would not recommend this to a friend
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