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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 228 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are delighted by the easy-to-use feature and the super clear camera that provides a visual of the ear during cleaning. They appreciate the magnetic charging base that keeps everything organized and the accessories that come with the product. However, some customers have experienced connectivity issues with the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 228 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ear Cleaner...Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy to have. Camera works perfectly on iPhone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Idk if it’s worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it much since buying it but when I have it’s seems to connect really well with quality videos

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tool

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun little gadget, work's well for what it's intended to do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent, just lacks a better app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works great. The app could use some polishing and editing by a native english speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Ear cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is s neat product. Holds charge well. Makes cleaning ears fun for children. Once you get use to how it looks on camera ease of use gets easier.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Use with help

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is precise and best used with a helper instead of alone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I enjoy the detail. I have constant ear problems with drainge. Helped alot

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good until it broke

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this item when I first got it. It really helped with my itchy ears. Unfortunately it recently broke. The tip and another piece were just sitting in my ear. It took a bit, but I eventually got them out. Not a pleasant experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear cleaner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life saver right here. My son had too much wax and this really helped to clean him up. Very good product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Discontinued item ?

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item and it remains in the box I was never able to use it because this model had no instructions and I was unable to get the information on the model, I was told by store manager that I would have to go to the manufacturer to get the product information, after those attempts failed I put it back in its box brand new never used the only thing I could do with it was charge the battery, it does look pretty cool, I ordered it on sale, online and picked it up at my local store

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Hard to manipulate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept but did not perform. The app was good, set up not too bad, but the video of the inside of the ear is very difficult to see with the tip they have on the end. Never can see enough to get anything accomplished. If the picture wasn’t blocked by part of tool, it would be pretty as the video it displays is great quality. Also a lot of very small parts that are easily lost and lucky if you find a piece you may have dropped. Parts so small they are very difficult to handle at all. This product is just not ready for mass market use. Disappointed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and clear but bit blurry at times but recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most valuable tool in my “kids tool” collection. Easily see what’s happening in those ear and take the needed step. This device helped me find deeper and harder built wax trapped in my daughters ears. I could not use the device but it called me to action to make a doctors appointment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear cleaning

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very accurate and dependable you will be amazed really

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product. I will definitely recommend this pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product. I will definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helped me clean out wax I had in my right ear for a long time I can hear alot better now. It's very useful being able to see in my ear with the camera through the phone app well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Effective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the discounted price. Better to have someone help you to be honest but atill effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and easy to use only bad thing is the tip is kinda sensitive it can easily be broken if applied pressure the internet thing to connect the device is not that good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Oh my

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool gadget, works as advertised. How often would you really use this?

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ear Explorer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little device. I started getting an allergic reaction in my ears from silicone tips on from my earbuds. I used this thing to take a peak in my ear canals to see whats going on. Pretty cool to see the inside of my ear and actually know what I'm doing when I'm sticking a stick in there to clean it out! It's a well built device. High quality materials and the app is easy to use.

    I would recommend this to a friend
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