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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 1792 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers highly value the Dual-Band AC+ Gigabit Router's ease of use, performance, and range. Many appreciate its straightforward setup and the excellent value for its price. While some users experienced connectivity challenges or signal strength issues, positive feedback on streaming capabilities and compact size is also prevalent. Overall, the router receives praise for its performance and ease of use, despite some reported compatibility problems with certain devices or internet providers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,792 reviews
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great for extending Wi-Fi signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this Router to use as an access point for the door bell and other network items. The product works as promised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up Intructions faulty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works great but if you follow the setup instructions the first thing you do is instal the base over the password. Getting the thing back off without breaking it is tricky.

    I would recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi. Thank you for giving our product a review. We are happy to know that your device is working properly. We hope to see more reviews from you in the future. Should you need assistance with any Belkin device, you may email us anytime at [email protected] so our team may provide solutions. Belkin

  • Rated 4 out of 5 stars

    Initially I would say great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to contact Customer Service for this item a few weeks after installation and I have not been able to get in touch with anyone. I needed to add my tablet to WIFI. Still trying

    I would recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi bugsbunny61,

      Thank you for sharing your experience on the Belkin router. We would like to assist you with your case. Email us your case number so we can pull up and review your record. You can reach us at [email protected].


      Regards,

      Belkin Support
      www.belkin.com/support Belkin

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace old router. Found this one to be much better and able to connect with my Amazon Fire, tablets and laptop. Great results.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a lot better then I thought it would. I just think it could mountable, so if u need to you can mount it to the wall or desk.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Awesome Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at Best Buy referred me to this excellent product. The router reaches the whole house and no problem running all devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as advertised. Easy to manage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Managing the router is much easier than I expected. You don't have to be a computer nerd to understand the screens.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect tool for somebody who doesn't install and set up a router every day. I am pleased with its speed and dependability.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    BELKIN ROUTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works good for the price, range is ok, just make sure it in the middle of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product provides excellent wi-fi connection, it is very easy to install and easy to use/navigate all together.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good value for the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last router would disconnect almost once a day. Was very frustrating. This thing his been up and running since I plugged it in.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works like a champion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this router and replace my Netgear router with the Belkin that the Best Buy greeter recommended and works like a champion.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great Router for Gamers and Netflix lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An aesthetically pleasing Router easy to set up with simple instructions and Runs my laptop online games with Netflix in the living room and multiple cell phones smoothly. My internet speeds are only 150 and my laptop runs the games at about 80 so I do not know the full capabilities of the router. A little pricey but worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router great price for a multi use wireless, have anywhere from 3-7 cells connected and 2 smart tv' plus another 2-3 tablets all run fine. Also I'm on fiber optic cable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I highly recommend this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 of this, never had a problem. The oldest that I bought is working fine for a bit more than 2 years.

    I would recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 3 out of 5 stars

    Great for small houses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend if you had a single story house. Works great when we are down stairs but once upstairs not so well.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi,

      Thanks for your feedback on the Belkin Dual-Band Wireless-AC+ Gigabit Router. Changing the router’s wireless channel can actually make a difference in its wireless range. Channels 1, 6, or 11 are the recommended since they are considered as non-overlapping channels. Check out this link for your guide: http://www.belkin.com/us/support-article?articleNum=10814 . For assistance, please send us an email at [email protected] with your contact details and the link to this post for reference.

      Regards,

      Belkin Support
      http://www.belkin.com/us/support Belkin

  • Rated 4 out of 5 stars

    Good, stable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ISP upgraded service and made my older equipment obsolete. This router has been stable for now without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    solid router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good router, easy to set up I replaced an 8 year old netgear router with this one, I have noticed devices running faster now. my laptop randomly disconnects from wifi now and I have to manually reconnect it, i'm not sure if that's an issue with the router or my laptop but it wasn't happening with my old netgear. multiple cell phones, Xboxes and tablets all connect fine though and run fast.

    I would recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi, Cletusvandame,

      We're happy to hear that your devices are noticeably running fast now, however, we're curious on your laptop's random disconnects from your Wi-Fi. If your laptop is running on a dual-band wireless adapter, we suggest switching to another frequency band (either 2.4 GHz or 5 GHz) then observe how it goes. If the issue persists, reach out to us so we can diagnose the root cause of this challenge and provide you our best recommendation. Send us an email at [email protected] along with your contact details, the review title and the link to this post for reference.

      Regards,

      Jay
      Belkin Support Belkin

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Piece of Equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is really into electronics so I gave him a list of 6 different routers and he said this one was the best one, especially for the price. I bought it and he assisted me in setting it up as it isn't the easiest thing in the world to setup. The overall performance is excellent, the price is good, you can't go wrong with this router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great router but range is weak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router, tremendously easy setup. Working range is really weak...you get what you pay for! Lesson learned.

    No, I would not recommend this to a friend
    • Brand response from BelkinStaff
      Posted .

      Hi there,


      Your feedback is important to us and we appreciate the time you've spent in sharing with us the challenge you're facing with the router. Allow us to assist you improve the performance of your Belkin F9K1113. To boost your wireless network, we recommend that you set a fix channel for the network. You can have it on either channel 1, 6 or 11. Make sure also that the router is situated in a higher location to maximize its range.

      Email us at [email protected] should you need further help. We'd be glad to assist you.


      Regards,
       
      Belkin Support
      www.belkin.com Belkin

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