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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 539 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the 14-Cup Touchscreen Coffee Maker's ability to brew coffee and its ease of use as significant strengths. Many appreciate the machine's design and overall quality. However, some users find the touchscreen interface challenging to navigate. The positive feedback on brewing capacity and user-friendliness outweighs the concerns about the touchscreen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 539 reviews
  • Rated 5 out of 5 stars

    Great coffee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it’s great and I recommend it to anyone to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best looking bad coffee maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this thinking it was a steal due to the sale price. Looks great but it's not very intuitive. Don't get it even if it's on sale.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good coffee maker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid programable coffee maker at an very affodable sale prince

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked great while it worked

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a few weeks until part of the basket broke and the spring came off. Was told by a Best Buy agent over chat to head into our local store for a repair or replacement after making an appointment which was a waste of almost an hour. We were told in store after waiting that we had to deal with the manufacturer directly.

    No, I would not recommend this to a friend
    • Brand response from Bella Customer Service
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at [email protected]? Thanks so much! BELLA Customer Service

  • Cons mentioned:
    Button responsiveness

    Rated 1 out of 5 stars

    Big Mistake

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the touch screen buttons hard to press before they take to. I cannot see how to reset the "program" function for the next days coffee brew. I can only figure to unplug the coffee maker and then reprogram or start manually. I have left a message for Bella Customer Service a week ago but have not heard back.

    No, I would not recommend this to a friend
    • Brand response from Hydeline
      Posted .

      Hi there! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at [email protected]? Thanks so much! BELLA Customer Service

  • Rated 5 out of 5 stars

    Coffee Pot

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New coffee pot for my Aunt. She loves all the features ..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfusing to use. Turns self off when you want it to stay warm. comfusing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Coffee in an hour?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good enough maker for what we needed it for . otherwise, it takes a long time to brew . I could not get it to just stay on. Touch screen was a bit to touchy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love Bella Brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the plain jane 12 cup Bella coffee maker before and it lasted longer than any coffee maker I've had in years so I thought I would upgrade to this Bella Pro Series coffee maker. So far I'm very happy with this model.

    I would recommend this to a friend
  • Cons mentioned:
    Button responsiveness

    Rated 3 out of 5 stars

    Clean Button won’t stop Flashing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ‘Clean’ light came on so read the instructions and ran the clean cycle. The clean light now constantly flashes. I have read others are having same issues. The buttons leave a lot to be desired as well. Makes coffee good. Like the 4 hr stay warm feature.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality, Overall performance
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice programmable coffee maker

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bella Pro Series - 14-Cup Touchscreen Coffee Maker - Stainless Steel goes beyond your basic coffee maker. It's something you'll definitely need to read the brief manual to understand all the features, and how to program your settings. The build quality seems good for a coffee maker. The coffee pot is 14 cups, so bigger than your run of the mill maker. The appearance is sharp with the stainless steel and black plastic. The coffee pot seems well made and is sturdy and feels balanced when lifting. Handle is comfortable with a full pot. It's very quiet when brewing versus my old standard coffee maker, but I can still hear it which I actually like. It also beeps when it's done brewing, and has a nice pause feature where you can take the pot out while it's in a brew cycle and it will stop dripping until you put the pot back onto the warming surface. Once the brew cycle is finished, it starts the Keep Warm mode which is programmable up to 4 hours. It displays the time since brewed on the digital display which is a really nice touch. It beeps when the Keep Warm cycle is finished also and turns itself off. The pot has 3 brew strength settings that you can control via the touchscreen controls, and it will change the brew cycle to increase or decrease the strength of the coffee. Works quite nicely! It also has a brew cycle for 1-4 cups which gives a small brew the taste of a full pot. Great feature when you just want a couple cups! The pot also has a cleaning cycle that you can have it run every couple of weeks (recommended) with water and vinegar to keep the coffee maker tasting fresh. You can also program the maker to auto start at a specific time so your coffee is ready when you wake up in the morning or whenever. Very easy to setup with the touchscreen controls. The clock on the digital display is easy to read. It also has a permanent coffee filter, so you don't need to buy anymore coffee filters if you don't want to. I actually decided to use regular coffee filters instead of the permanent filter for now, as I have like 700 of them left and the cleanup is simpler. Seems to work just fine using regular coffee filters if you prefer. I'm giving it 4 out of 5 stars because I felt the touchscreen interface could be a little more intuitive for people that don't like reading instructions :) Overall, I'm quite happy with it and would recommend to someone wanting a well-made coffee maker with some extra programmable features that looks good on your counter!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 3 out of 5 stars

    Good coffee but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the old version of this product. It makes a wonderful pot of coffee but this is the 4th one we've purchased in the last 2 years due to the unit not pushing water through the system. Hopefully the redesign has fixed the product. I miss the push buttons, not a fan of the touchscreen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good price/combined sale/coupon/subscription

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price when combined with the tech plan, sale, and coupon.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Coffee drinker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Bella coffee maker,and exchanged it for the one I returned, because there was watering running from the back of it, and on the counter, and I wasn't comfortable with that. So I purchased the Bella coffee maker, I like the digtal screen and it's stylish,which matches my other appliances, but the touchscreen is tricky and confusing,because you have to press the option on the screen mutliple times, then it allows to set the clock and brew coffee. Also I noticed products ( coffee makers) are not made with the quality of the materials ( durability) to last a good while, as the use manufacture's use to make products,but I needed a new coffee maker, since the one I had over 20yrs, stopped working.:( So I choose the Bella coffee maker,and I've only a few days, but it Brews good coffee. Hopefully I it does well, and last along as my previous one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Display

    Rated 4 out of 5 stars

    Bella coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Bella coffeemaker. The touch screen takes some getting used to unlike the old version,

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Breaks easily

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glass broke fairly easily. Easy to program the day before work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This super machine machine has easy touch controls, keeps the coffee hot for long period of time, once this is expired it has a “warm” that goes automatic. Esthetically, it looks fantastic on the counter top!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use and good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use. Done with K Cups, so got this for a good ole fashioned cup of coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Makes coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes coffee and doesn't burn the house down. Very cool.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great coffee maker with so many functions. You can have your coffee brew at different strength, a timer that you can set to have your coffee ready when you get up, stay hot up to two hours after completion, etc

    I would recommend this to a friend
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