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Customer Ratings & Reviews

Your price for this item is $32.99
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The comparable value price is $79.99

Customer reviews

Rating 4.2 out of 5 stars with 541 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the 14-Cup Touchscreen Coffee Maker's ability to brew coffee and its ease of use as significant strengths. Many appreciate the machine's design and overall quality. However, some users find the touchscreen interface challenging to navigate. The positive feedback on brewing capacity and user-friendliness outweighs the concerns about the touchscreen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 541 reviews
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carafe broke after only 8 months. Touch screen buttons are really annoying too. There are definitely better products out there!

    No, I would not recommend this to a friend
    • Brand response from Bella Customer Service
      Posted .

      Hi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! BELLA Customer Service

  • Pros mentioned:
    Design
    Cons mentioned:
    Button responsiveness
    Tech Insider Network Member

    Rated 4 out of 5 stars

    The touch screen is glitchy

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker has a sleep design and looking but mainly attractive for it's touch screen functionality. However, the touch function seems odd and needs more work and improvement. Other than that, it is a good coffee maker and encompasses brewing program and alarm sound that provides notification when the brewing process is done and also ability to disable the aforementioned feature as a personal preference.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Size Specs are incorrect...Not low profile

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't even used it yet but it says in specs that it is supposed to be 10.7" high. Item Arrived today, opened box & it is 14.5" high. I need a low profile coffee maker so heat doesn't damage my cabinet like my old one did. Since this is only 1" shorter than my existing coffee maker that won't really help.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this coffee maker and a good price. I was in bed of a new coffee maker because mine was leaking water out the back. It brews quickly which I like. When you want your morning coffee... You want it fast! I use the basket when I make coffee instead of wasting coffee filters. It brews a very good cup of coffee. I like the fact that you can program it for the next morning so you have coffee even you wake up. The digital screen works good. People have complained that the light for the programming flashes all the time. It's really no big deal. All you have to do is set the clock for programming and it stops flashing. Again, it's really not a big deal. The coffee maker cleans easily. The one and only thing I didn't like was the lid for the coffee pot cannot be removed to clean. That's it! Everything else is great. I would recommend this coffee maker if you're looking for a new one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Hot and fresh, great tasting and strong.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bold flavor of a morning cup of coffee is the only way I can start my day. The Bella Pro Series match the look of my other Bella Pro appliances and kitchen in general. The fact it makes a great cup of coffee is an added plus. OKAY, I would love it even if it wasn't good looking, based on the taste alone. It has a gold fine mesh reusable permanent filter. You can use paper if desired. Here I say the obvious, READ THE MANUAL FIRST. It did a great job explaining how to set the time, brew strength, warming hold setting rather than the default 2-hour, cleaning procedure every 40 or so brew cycles, turn the beep on or off, I KNOW I MIGHT BE MISSING SOMETHING. oh, THE BREW STRENGTH. The most important to me. It lets the coffee steep a little longer as its being made for a bolder taste. And take this advice : use fresh ground if you can.. Setting the time is easy. So is the delay start time. It even shows the time lapsed since it finished brewing. The back lit display is a wonder for sore eyes. I doesn't require me to find my reading glasses to set up. Big plus! Taste, that's the biggest plus.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Overall performance
    Cons mentioned:
    Button responsiveness

    Rated 5 out of 5 stars

    Nice, but Finicky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading some of the other reviews I wasn't really happy about my purchase. But after having used it for the past month I am pleasantly surprised. It works really well and makes some really great tasting coffee. The program button flashing is annoying at best but you get use to it. And the touch screen is finicky but it does work. My 5 star on Value is because I got it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size, easy to use, great design, works well, excellent

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Button responsiveness

    Rated 4 out of 5 stars

    Good coffee pot but program feature in annoying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coffee pot. Makes smooth cup of coffee. I scoured the operating directions and cannot find a way to bypass the program feature. When turn off brew/warm it begins flashing program until you press program button and reset for next brew cycle. Annoying as I use it at various times in a day and just want to turn it off until next use. Also carafe is difficult to empty fully into reservoir without slopping some down side of pot but that seems to be issue with almost any reservoir coffee pot I've ever purchased. I recommend with exception of program feature.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Coffee quality

    Rated 4 out of 5 stars

    Decent coffee, unfriendly programming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, we did get this coffee maker at a bargain price, and it does make good coffee at a larger capacity, which we do appreciate. We do have a couple of issues with this system that were not problems with our last model (also a Bella). For one, the programming is a bit more cumbersome than we'd like, and the feature that has decided to nag us relentlessly about cleaning the thing every few weeks annoys us. The biggest issue, though is that the warming feature maxes out at 2 hours, unlike our last model, which had a four-hour option.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nice for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker works as nice as it looks, easy to setup and makes a good cup of coffee and the price was pretty good too

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design

    Rated 4 out of 5 stars

    Good for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate the coffee machine 4 out of 5 stars. Its sleek design and intuitive controls make it a great addition to any kitchen. The coffee it brews is rich and flavorful, although there is a slight room for improvement. Overall, it's a highly recommended machine for coffee lovers.

    I would recommend this to a friend
  • Cons mentioned:
    Button responsiveness

    Rated 4 out of 5 stars

    Mostly Good but be Warned about the Flashing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly great but not so simple coffee maker. Construction is good and does not take up a lot of space on the counter. Be warned though if flashing on your machine, even when off, this is not the one for you. When the machine is not programmed for a future brew, the one button “Program” continues to flash. The button to brew or “Brew-Off” is also a bit confusing since you need to press it to brew…but I like the other settings and once I got past these issues it’s been a good coffee maker and the reusable filter is easy to clean.

    I would recommend this to a friend
  • Cons mentioned:
    Display

    Rated 4 out of 5 stars

    Great coffee pot bad programming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee pot love the 14 cup size ,but I hate that it flashes when not in use.And Bella support is a joke poor customer service pretending they don’t know about issue,but read all the other reviews but over all good deal when on sale just have to unplug after every use

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Display

    Rated 4 out of 5 stars

    Good for Sale Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice looking machine and makes great coffee. My only complaint is like most - the Program light keeps blinking unless you program it daily. It would be nice to have an on/off switch.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Good and compact

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made. Easy to use. And doesn’t take much space as well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Very good coffee maker,

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good coffee maker, capacity for 14 cups of coffee, keeps the coffee hot although over time it gets clogged due to the minerals in the water, they should implement a water salinity filter.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Button responsiveness

    Rated 3 out of 5 stars

    Faulty program button

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes good coffe. The program button isn't working when I touch it to program a new time it doesn't work right away and I have continue tapping the program button before it comes on to program a new time. I wasn't too happy when my coffee maker was delivered in just the original box and not inside another box for extra delivery protection, since it was being shipped. Maybe that's why the program button isn't functioning properly!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for us! The large capacity carafe it perfect for several people to enjoy a fresh cup of coffee. Without waiting for an individual pod to brew each cup! Handle is large for a good grip as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleaning is straightforward, thanks to the special cleaning cycle and the reusable permanent filter basket. The non-stick warming plate is easy to wipe down, ensuring the machine stays in top condition

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Display

    Rated 4 out of 5 stars

    Mostly Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great but wish the program light wouldn’t flash all the time when not in use.

    I would recommend this to a friend