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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 21904 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers frequently mention the efficiency of the replacement dishwasher installation service, praising the politeness, competence, and efficiency of the engineers. However, some customers express frustration with the need to reschedule installation appointments multiple times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 21,904 reviews
  • Rated 3 out of 5 stars

    A Dishwasher Worthy of Its Reputation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Bosch dishwasher, but we were disappointed with the installation process. It took multiple visits by two teams of third-party contractors to install the dishwasher correctly. The Best Buy staff, on the other hand, followed through to ensure it finally was installed correctly, and we were quite pleased with the outcome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dishwasher install went great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation, works great after the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Installers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These installers are prompt, professional and very knowledgeable. They know the appliances the details and how to install them into your home properly. That includes making small modifications to fit exactly and last properly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great trouble free install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install. Very careful bit to scratch anything. Took time to level everything. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung dishwasher install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install people. Yet, I needed to reroute the drainage part from the dishwasher so my faucet extension would pull down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that came to replace the defective dishwasher with a new one was really great. He was efficient, prompt, friendly. He even explained the control features to us. He also showed is how to remove the screen filer in the bottom of the dishwasher. Also showed us how to lower the top shelf , flip down the wine glass holders, and even showed us we could clip the silverware holder on the bottom shelf instead of having it on the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our Whirlpool dishwasher installation today. Jared , our Tech was professional, friendly and knowledgeable. He completed the install in about 40-45 mins. Covered dishwasher controls and basic operation and was neat and kept work area clean. Provided me with time to clean the flooring when old dishwasher was removed. All packaging was removed. We would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    GE Dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new dishwasher. It quiet and our dishes come out clean and dry!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very professional and super friendly! They did an excellent job. Very good service!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good could have been better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher was installed quickly and clean up was good. After reading the owner’s manual I read that inside the box was two height adjustment strips that they didn’t use. It would have made all the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dishwasher install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great job. Whoever is in charge of setting all of this up as far as who does what is really messed up. So much confusion and 3 seperate appointments for 4 appliances

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mykitchenaiddishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! In the middle of a kitchen remodel but I really like the dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New dishwasher installed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a LG dishwasher and had it installed by Bestbuy. Antoine was a great installer. Very knowledgeable and was very careful with my cupboards. I would recommend Getting your appliances there!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went well after the delivery was rescheduled twice because the dishwasher hadn’t arrived at the warehouse as scheduled. Unfortunately, the installer chipped our quartz countertop in two spots during the install. Didn’t see it until too late.

    I would recommend this to a friend
  • Cons mentioned:
    Alignment

    Rated 3 out of 5 stars

    My new dishwasher from BestBuy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed properly and working fine but it looks little crooked and every time my eyes goes there makes me think the door id open.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Niña

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install is working well has no issues at all love my washing machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dream Team of Diego & Bryce did an Excellent job installing my dishwasher. Started with the morning phone call and ending with Diego handing me the new owner’s manual after explaining to me how the install went.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were prompt and professional. Overall happy with the process. However, they placed the discharge hose in such a way that it interferes with the under-sink storage.

    I would recommend this to a friend
  • Cons mentioned:
    Alignment

    Rated 3 out of 5 stars

    Crooked installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher was installed crooked and not even to counter top. This makes it difficult to select desired options for washing selections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers we're great! My dishwasher is now level and I can load the racks without them going back in!!

    I would recommend this to a friend
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