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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 116 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the Digital EMS + TENS Device for its pain relief capabilities, with many reporting immediate relief from back, shoulder, and neck pain. They appreciate its effectiveness, ease of use, and portability, allowing them to find relaxation and relief on the go. While some users have concerns about the longevity of the electrode pads, the overall positive feedback highlights the device's effectiveness in managing pain.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-116 of 116 reviews
  • Pros mentioned:
    Ems
    Cons mentioned:
    Pad durability

    Rated 4 out of 5 stars

    EM 49

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't say I like to review products I bought before. This is my first time giving a review. I have been using this device for almost 2 1/2 weeks. This device has both EMS and TENS functions and provides enough options to choose from. I have used different options in TENS and EMS on myself, and so far, this device has provided good relief. Initially, I was looking for an FDA-approved EMS device. After researching, I narrowed it down to this EM 49 product since it stated in its product details that it is FDA-approved. The only one thing is the electrode pads do not adhere much after 2 1/2 weeks of use. (Each week, I use about 2-3 times, each time of use lasts about 30-45 mins.)

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your favorable 4 star Beurer product review. We are very happy that you are satisfied with this product because it has provided you with good relief. I will gladly forward your feedback to the appropriate department.

  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very nice, my husband love it!!!!!

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that you find this product to be very nice and that your husband loves it. I will gladly forward your feedback to the appropriate department.

  • Rated 1 out of 5 stars

    Product not as described

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says it has USB-C, does not have USB-C. The product description is incorrect.

    No, I would not recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very sorry that you found the product description to be incorrect. I will gladly forward your feedback to the appropriate department for correction.

  • Pros mentioned:
    Pain relief

    Rated 5 out of 5 stars

    Good item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works very well and the difference settings are great. The pads take a while to lose stickiness. I’ve used the same ones over 10 times and they are completely fine this. Helps relieve pain much better than my old one. Definitely recommend.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your favorable review regarding our Beurer EM49 tens and EMS unit. We are glad to hear that it is helping to relieve your pain. Happy Holidays! Thank you for highly recommending this product as well. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Pad durability

    Rated 4 out of 5 stars

    quality product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use, do the job. Only wished it was to have the pads storage plastic plate like other brands. For now I will use the provided one but definitely I need to find a solution how I use it every day. otherwise is a good product, much better then my previouse 2 pad omron one.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that you find this to be a quality product which does the job and is easy to use. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Ease of use, Pain relief

    Rated 5 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Brings me relief from pain. I would recommend

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Dear Valued Customer, Thank you for your favorable review regarding your Beurer blood tens and EMS unit. We are glad to hear that it is helping to bring you relief from pain. Thank you for choosing Beurer North America.

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Amazing device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good and great quality I Ben using this em49 for my shoulder pain and is bean great I my wife is using it to and we love it I really recomendó this device great purchase

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your favorable 5 star Beurer product review. We are very happy that you find this product to be an amazing device. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Pain relief

    Rated 5 out of 5 stars

    It's great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that is the best pain relief tool that I ever bought I dropped that about 500 times still work well made can't show a photo you'll be looking at my buttocks

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your favorable 5 star Beurer product review. We are very happy that you find this to be the best pain relief tool that you've ever bought. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TENS/EMS Device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at a number of TENS devices before deciding for the Beurer EM49. Really happy with the User Experience of this model. The menus are easy to navigate and there are multiple programs available (both pre-programmed and user-programmable).

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hi Windycitycy, thank you for purchasing a Beurer product. My name is Sheila from Beurer North America, and we are very happy to hear you selected the Digital EMS + TENS Device. We are delighted it works great for you. We appreciate you sharing your experience.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear instructions, ready to use worked well to help relieve pain and discomfort.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your favorable Beurer product review. We are very happy that you love this product because it is ready to use and because it worked well in helping relieve your pain and discomfort. I will gladly forward your feedback to the appropriate department.

  • Rated 5 out of 5 stars

    Best store

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best store ever! I found everything that I need there without any problem.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your 5 star favorable review regarding your Beurer EMS and tens unit. We are pleased that you are happy with your purchase. We appreciate your feedback!

  • Rated 5 out of 5 stars

    Tens Device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product performed well, very happy that it's helping the soreness in my arm

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your favorable Beurer product review. We are very happy that you are satisfied with this product because it performed well with helping the soreness in your arm. I will gladly forward your feedback to the appropriate department.

  • Rated 4 out of 5 stars

    Beurer Tens

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. It's not a 5 as the different modes and placement could have been made clearer.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your favorable review regarding our Beurer EM49 tens and EMS unit. We are happy to hear that it is working really well. Happy Holidays! I will gladly forward your feedback to the appropriate department.

  • Rated 5 out of 5 stars

    Back issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good doing what I need it to do. I recomend this product.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your favorable Beurer product review. We are very happy that you are satisfied with this product because so far it is doing what you need it to do. Thank you for recommending this product as well. I will gladly forward your feedback to the appropriate department.

  • Rated 5 out of 5 stars

    Can't Get a better product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as should and is very convenient in all ways.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that you are satisfied with this product because it works as it should and because it is very convenient in all ways. I will gladly forward your feedback to the appropriate department.

  • Rated 1 out of 5 stars

    No pain relief

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have good results from this product. Possible thatbis was not the right product for my pain issue. It had nothing to do with Best Buy. They were terrific!

    No, I would not recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very sorry that you did not have good results from this product regarding your pain issue. I will gladly forward your feedback to the appropriate department.

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