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Customer Ratings & Reviews

Your price for this item is $269.99

Customer reviews

Rating 4.3 out of 5 stars with 1484 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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84%would recommend to a friend
1

Customers are saying

Customers regard the CrossWave Pet Pro All-in-One Multi-Surface Cleaner as easy to use, especially for cleaning pet hair and multi-surfaces like hardwood floors. It is also considered a time saver and lightweight. However, some customers have concerns about the cleaner leaving streaks, requiring frequent cleaning, and having weak suction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,483 reviews
  • Pros mentioned:
    Easy to use, Multi-surface

    Rated 5 out of 5 stars

    Great tool for clean floors

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bissell Crosswave All-in-One Pro is a versatile wet/dry vacuum mop that allows you to both vacuum and mop at the same time. The machine is easy to use and has a powerful suction that can pick up both solid debris and liquid spills. The Bissell Crosswave All-in-One Pro is a great option for those who want to clean multiple surfaces like hardwood floors, tile, and vinyl. The machine has a detergent dispersal function and an internal water tank that makes it easy to clean. The Bissell Crosswave All-in-One Pro is also lightweight and easy to move around. Excellent purchase

    I would recommend this to a friend
  • Pros mentioned:
    Hardwood floors

    Rated 4 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an awesome job of cleaning carpet and hard floors. If you use the mop function, the vacuum has to be cleaned immediately after our else that gross water sits in the debris chamber and can smell horrendous. Also after using the self clean mode the brush and debris chamber will need washing off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great. Love It Much!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to hand mopping, which is why we bought it. Note, that absolutely (& unequivocally) it does take multiple rounds of mopping before the floor actually comes out clean! Outlined the process below along w. PRO’s & CON’s, and lessons learned. PROs: super easy to glide, is not exhausting to mop [compared to normal mopping], feels like a quality motor & piece of machine, super easy to pull apart & put back together because pieces ONLY fit ONE possible way which is huge — even my daughter loves mopping now. CONs: small tank needs constant empty/refill with new water & solution, vacuum brush needs frequent rinsing/cleaning even between the many empty/refill cycles. Does not do well vacuuming. CLEANING PROCESS: to actually get [fully] clean floors: (1) split the house into rooms [no larger than 13x15 size] and tackled one room at a time. (2) for each room, we mopped three times total. (3) each time we mopped we went over the area twice: once vertically [fwd/backwards across room], second time horizontally [left/right]. We had to mop SLOW & rinse the brush head ~3-5x per room. Lastly, we had to dump old water & refill new solution at least 2x per room. By the end of round 3, floors felt noticeably clean and the ‘wipe’ test on white napkin was clean. This was our “first house clean” after unboxing. Our floors did NOT look or feel that dirty beforehand. We now [try to] mop every 6-9 weeks. LESSONS: — Learned the lower/rug setting [brush pressed firmer against floor] works SO much better at all times! Albeit, likely wears brush out faster. — Tried several cleaners: including Bissell Pet formula (just ok), Zep (best, but even diluted leaks suds out the side of vacuum a little), biokleen (not anymore), and botanical decon30 disinfectant (never again, sud city!). — Definitely recommend vacuuming first but would not recommend using this device as a vacuum at all. FINAL: Yes, I would absolutely recommend & buy again. We’ll see how long it lasts!

    I would recommend this to a friend
  • Cons mentioned:
    Suction

    Rated 5 out of 5 stars

    My BFF

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No love is as great as the first, as they say. I bought this last year but after taking it to a friends house and power washing and vacuuming their entire 2 bedroom apartment for 5 hours straight for 2 days in a row, i think i mightve found the breaking point of this product... Haha, so after it wouldnt turn on, i returned it. I ended up going through 3 other new vacuums and returned them all, only to repurchase this as the 5th one. As i mentioned in the previous review for the Bissell Proheat Duo Pet vacuum, this one here was the absolute perfect size for a 5'3 girl living in a small apt. Its great in smler spaces and even if the suction is not as powerful as the Proheat Duo vacuum, this one does a good enough job for the size and its ease of use cant be beat. Cleaning it is suuuuuuper easy, refilling the water is super easy, and all i gotta do is just press a maximum of 2 buttons. (Meanwhile the pro heat duo has me feeling like an airplane technician, after having to take out a bunch components to clean it which was NOT easy and having so many buttons!!!) Im a bit OCD with vacuuming my carpet all the time (every day) and im always very pleased with the carpet cleaning after i wash it. Overall its been the best model i have found for a Wet/Dry vacuum so i highly recommend if its for a 1 bedroom apt. My only gripes are that this is not easy to push!!! Also wish it could suction better when going BACKWARDS because it only suctions good moving forward but not if i pass over it backwards and if the suction would be stronger too. Otherwise, i love it!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    This Bad Boy Gets the Job Done!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are tired of the mop and a bucket (YOU SHOULD BE!) then this is definitely what you need. I have 2 dogs and between them getting my floors dirty and everything else, this bad boy gets the job done. It’s easy to use and clean. I’ve used everything from the traditional mop to the pads, but this is definitely the way to go. You can’t go wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performs 100% better than I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was stuck between getting the Shark cordless or this one, and ultimately I picked the Bissell because the battery life for the Shark was only 22 minutes, and this one plug in. As soon as it arrived I put it together and tried it out, and it is absolutely AMAZING. When our house was built the landscapers didn't do a very good job of seeding the property (this was a spec house, we didn't have any say) and we were left with large patches of red clay. We have two dogs that track mud in the house when it's raining and we have to constantly keep up with the floor, mopping constantly. Over the last year we got used to the red tint on the floor and just assumed it will never look new again. I was wrong - the Bissell CrossWave did what a mop could never do - it scrubbed all the mud out of the floor. I could not be happier and now my Shark 2-in-1 vacuum/mop can keep up with the floor now. You can see the difference in the floor - the red part that we thought was clean was mopped two days prior to this picture being taken.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair

    Rated 4 out of 5 stars

    Gets it done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this Vacuum for two weeks now, it does a good job! You do have to go over dirty spots a few times for it to clean it well. I like that its not so loud. So far its a good product, it vacuums and mops at the same time which is great. Does great with pet hair, one of the main reasons why I purchased this specific product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy it again!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For anyone that doesn't have time cleaning, or has a hard time, this is the right product for you!!, this has helped me clean my rooms floor!! my dog makes my room a bit smelly, but with this vacuum, it has helped the odor, and its really easy to clean the vacuum, and with its self clean mode! its not big, so its easy to store it too!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love it so far!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got delivered and I used it for maybe a 5x5 area already where my dog tracks in mud from outside. I had to stop and write a review… TOTAL GAME CHANGER! I love this thing. I hope it lasts. It works so well. Only bad thing is how heavy it is.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Quick and Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and Easy. Light weight so easy to maneuver. I like that I can just plug it in and quickly clean my kitchen floor after making dinner. No more crunch bread crumbs under my feet thanks to the ease of use. It picks up more dirt than I expected. Always surprised at all the dirt the Bissell picks up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST hard floor washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little machine is AWESOME! I've only used it twice, but I can't believe what a good job it does. My entire house is tile with a light tan grout so it's not easy to keep it clean with 2 dogs....until now. It's light weight and easy to clean. Thank you Bissell!

    I would recommend this to a friend
  • Pros mentioned:
    Multi-surface

    Rated 5 out of 5 stars

    Absolutely love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Works perfectly! It amazes me to see the stuff it picks up and how dirty your floors really are that you do not notice! Love that it mops and vacuums at the same time so convenient!!!! I recommend this to everyone I talk to! Photo is of the first use after a rainy week and a dog.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Mop and vacuum at same time make my cleanings day easier . I love the fact that you can remove everything to wash it have it ready for next round. Light weight

    I would recommend this to a friend
  • Pros mentioned:
    Multi-surface

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for hardwood rugs and everything inbetween.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT! You won’t regret it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST PURCHASE I HAVE EVER MADE!! I have a Great Dane, a beagle and a 5 year old daughter and my floors are always covered in mud, dirt, juice, hair, etc…. I have tried literally every type of vacuum/mop and this is by far the best there is! It doesn’t just push the dirt around, it actually cleans it!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Wonderful for pet owners.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this product 10+ stars if I could. We do Bassett hound rescue and invested in the crosswave. I love, love, love this product. It’s easy to use and easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance. Easy to use, clean and store.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a dog that sheds a lot and loves mud. We live in an appartment with vinyl and carpet flooring and this device is saving me so much trouble and time! Hair doesn't get tangled in the brush and maintenance is really easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for hardwood and ceramic floors

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had seen some previous iffy reviews on this, but I finally used it the other day and could not be happier. I have two small to medium size dogs and this got all the paw prints off my floor. Disassembling and cleaning the product after is a bit of a pain, but well worth it for the great job this product does!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Jackmation owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best multi surface wet dry pet vac at this price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Money well spent, My Daughter give Me a Chihuahua Dog because I’m going true divorce, unfortunately She pee everywhere, I buy this carpet washer in it was awesome

    I would recommend this to a friend

What experts are saying

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  • rtings.comDagobiet Morales Alfaro, Evan Jakab, and Yannick K on December 14, 2023

    BISSELL CrossWave Pet Pro Vacuum ReviewThe BISSELL CrossWave Pet Pro is an upright hybrid mop vacuum capable of sucking up both solid debris as well as stains and liquid spills. It features a detergent dispersal function and an internal water tank that allows it to saturate and scrub

    Full Review