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Customer reviews

Rating 4.7 out of 5 stars with 378 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 378 reviews
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Love, Love, Love!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After carefully reading and considering all the reviews, we decided to give the purple and silver a try. I am THRILLED with our new shampooer! We inherited three houses with 10 - 40 year old wall to wall carpeting - two even have carpet in the kitchen! :( We've been cleaning regularly with 2 previous other brand machines that did ok - or so I thought. I can hardly believe the difference! What I discovered was that the other machines weren't getting up the shampoo! I spent 2+ hours just going over one carpet again and again with plain water after I had shampooed it. The kitchen carpet was FILTHY! The machine just kept pulling out more and more dirt and old shampoo. Even the nap on the carpets has been restored. We keep going in just to look at how clean they are now. - so clean that they squeak when we walked on them! Some stains are permanent, but at least I know they are clean now! Even with how many times I re-cleaned and rinsed, the carpets were still dry by morning. Love the special sprayer for spots - we had a bunch. You just have to be ready to shut it off. Super easy to clean up the machine compared to my old cleaner. Love the flexible insert to get out stuck muck. Cover easily came off and reattached! The dirty water tank does fill up quick, but so did the tanks on my other machines. Not a big deal considering how well it cleaned. The double roller really makes a difference. We got an extended warranty as I anticipate this cleaner will see hard use! Thank you Bissell. I am VERY happy!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Really Great Machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the past 30 years I have owned three Bissell carpet cleaners/shampooers and this one is the absolute best one! I had the Big Green Machine which did a famous job cleaning carpets but was difficult to move around and clean after using; the Model No 9200 ProHeat 2X did a great job cleaning carpets, not as well as the Big Green Machine, was easy to use but was a real pain to clean after using---I am a stickler for thoroughly cleaning my tools/equipment after using them; this model 3588 combines excellent cleaning mower, ease of use, and even easier to clean up when finished, plus a one gallon solvent reservoir make it the perfect machine for me. The one "con", if you can consider it a con at all, is the pickup tank has low "fill" level that needs to be emptied often. Not complaining, as this model really sucks up the water/solvent mixture allowing the carpet to dry very fast.

    I would recommend this to a friend
  • Cons mentioned:
    Heat, Leaking

    Rated 3 out of 5 stars

    Great if it didn’t leak

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, but we have had issues with it leaking and have only owned it for a month and a half. I am going to return this unit as defective and get a replacement, if it’s better after that then the score may become updated. The heat part isn’t really noticeable but the double scrubbers work well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Spectacular difference! Best ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, if you don’t already know that you NEED a carpet and upholstery cleaner, well YOU DO! After using one you will be shocked to find how much filth you’ve actually been living in. You will be thrilled to learn just how clean and new you can keep your carpet, furniture, and car! I’ve had several Carpet Cleaners over the years and this is by the best ever! I love the two separate nozzle attachments as well as how you can see the water being sucked back up through the window of the machine and one of the nozzles. I’m amazed just how dry I am able to get to so quickly . And I really drench the heck out of whatever I’m cleaning. I’m amazed to see how dirty the water gets after cleaning a small section. I’ve been cleaning an old fabric chair and my husband is impressed with what a difference this machine has made! No one thought this chair was salvageable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast clean of poop stripe revenge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cat had surgery recently for 3 kidney stones. He was not pleased with the surgery. When I woke up the next morning, I found this poop stripe with him proudly owning it. Fortunately my new Bissell ProHeat 2X Revolution Pet Pro Plus Corded Upright Carpet Deep Cleaner cleaned it fast with just a few back and forth sweeps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for high traffic areas and deep cleaning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been great for the office. I had a Hoover before but this thing really gets in the carpet to clean up any stains from the back and forth traffic from the machine shop workers. Our carpets continue to look new !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good carpet cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Can’t believe how dirty my couch was cleaner made it look brand new. Tools make it easy to clean just about any type of carpet or furniture.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Shampooer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for any pre treated stain! Absolutely love. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really good, it clean all really good I recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carpet cleaner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super strong suction. Nice attachments. Not too heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Cleaning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient size for storage and maneuvering. Easy maintenance. Excellent results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing product I sale every time the same is excellent

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can be fragile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK, but has issues with the vacuum losing its seal

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good. Suffering while i use it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Messy dirty cleaner. Took forever to clean and smells something is butning everytume i turn it in. One side sprayer only. My rug should be white not dirty still. Im contacting customer support or return this before i get respiratory problems and neurological.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleans well, Easy to use

    Rated 5 out of 5 stars

    This carpet cleaner is a beast!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This carpet cleaner is a beast! works so well, it is heavy, but that what makes it really good. it cleaned my carpet as new. the amount of force you need is much less comparing to other products i tried. Cons: Depends on how dirty your carpet, you might need to clean the brushes in the middle of the cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Easy to use

    Rated 5 out of 5 stars

    Love it, Love it, LOVE IT!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best shampooer ever! We had an old do who peed in my son's room for years. He'd clean it up, but when we used this Bissell on it...WOW! I can't believe how much we missed over the years. The carpet looks brand new again! I can't wait to do my room now. It is also VERY EASY to clean!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use
    Cons mentioned:
    Small tank

    Rated 4 out of 5 stars

    Good cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine washes great! The only downfall about it is the small tank sizes. You will have to dump the waist tank twice per solution tank. It will take about three tanks per room but does a great job cleaning. The hand tool is awsome and furnature is dry in about an hour. Havent really used the pet tool. Very easy to clean the machine and even comes with a tool to get the stuck stuff out of the suction area. The base top comes off also so, all and all a very good cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning
    Cons mentioned:
    Small tank

    Rated 4 out of 5 stars

    Great option to get stains out

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly and picks up stains great. My only wish is that it had separate tanks for the water and the cleaning solution so rinsing was easier. The dirty water tank could also be a bit bigger so you don't have to empty it multiple times while cleaning one carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Gets the Job Done!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about carpet cleaners and had always relied on scheduling a steam clean from the commercial companies. However, I am more than impressed with this unit. I like how this cleaner soaks the carpet while the agitators/brushes do the cleaning, and the vacuum sucks the excess dirty water back in. I cleaned my entire upstairs over a few days (had to move furniture and allows portions of the carpet to dry). I also used the 3-in-1 stair tool (ordered separately) to thoroughly clean the stairs. It was a lot of work, but it did work well; it just requires a lot of sweat! I highly recommend this unit and no longer feel the need to call a commercial company. I don't mind the task of cleaning the carpet. If you need something done in 1 day, then you might need to call a commercial cleaner and let them do all the work. However, this certainly gets the job done and removes the dirt, grime, and most stains. You do have to stop often to fill the basin and empty the container that has the dirty water. It empties easily and you can quickly continue. Cleaning is also simple. I just remove the parts and run water on them and let them dry. I got this on sale and feel good about the price I paid. It was definitely worth it and I now have a tool to use to immediately clean carpet spills, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Lightweight

    Rated 4 out of 5 stars

    Better than my last one in every way.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a Hoover with crubbers (don't recall the model). It was heavy, hard to clean, and did a decent job deep cleaning and getting out spots. This one is a better cleaner, scrubber, is lighter and is easier to clean.

    I would recommend this to a friend