Customer Ratings & Reviews

Was looking for a smart phone that didn't cost much and here it was. Easy to navigate and access the apps that are ore installed and which were downloaded. Color is sharp and camera is OK.

I purchased the BLU Neo 4.5 phone in Black this February, from bestbuy.com. Once I received the phone, I saw that it had come with a few accessories, in its black case. It was Unlocked, like it specified on the site, and I connected it reasonably quickly with my carrier, MetroPCS, the same day I got the phone. I have used it for almost two months now, and it has worked fine, thus far. I have personalized it to fit my needs, and hope it works for at least a year from now. I usually use Samsung phones, but I wanted to see what BLU was like. I am satisfied with my purchase.

Responsive and good price bright screen good memory

I would recommend to anyone looking for a inexpensive phone. Very easy to set up. The dual Sim helps with people who travel out of the country and the processor and speed of the phone is not bad for the price. The only low point would be the camera.

Cheap dual sim phone good for use in 3rd world GSM countries

Great phone so far. Camera is good, pictures are clear.

The phone was a gift and my friend likes it very mu

It is a great cellphone because it is very practice and portable

I purchased 2 of these for my wife and I to connect to Net10 Wireless service through AT&T. Net10 is a great service and I haven't had a single issue with them in the 5 months we've been using them. The phone however is a piece of junk. The phone comes in a nice box and includes a screen protector and a flexible shell case. both interfere with the touch responsiveness. I experimented for a week with everything on, then with the screen protector off, and finally with the case off. it is better without the case and protector, but not by much. you can adjust the sensitivity/responsiveness of the touch screen but in both extremes and adjusting little by little I could never get either phone to respond better to touch. I contacted best buy who then passed me on to BLU support which sad to say is completely worthless. they couldn't understand what I was telling them through e-mail or over the phone. they kept having me wipe the phone and set it up again. (after the 5th time doing it, I started flat out refusing to) after 3 weeks of bugging them, they finally agreed to replace the phone, but wanted me to send it to them and wait up to 2 weeks to get a replacement. they are supposedly based out of Florida, and even after offering to have them fedex it out to me on my dime, they still could only guarantee it by 2 weeks. I basically gave up and they were fine with that and haven't heard from them since that time. We decided to suffer through the phones for a bit but then switched them out for Samsung Galaxy phones. I wanted so badly to like BLU, and was even rooting for them, but in the end, even if their more expensive phones are more responsive, I doubt I'll ever give them another try.

So far so good I guess. Bought this for my daughter for xmas. When opening, we realized that even thought the description says its a 4G phone, its actually only 3G. Can't figure out how to snapchat yet. And voicemail is saying she needs a password. Overall,it's not a bad phone for the price though.