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Customer reviews

Rating 4.4 out of 5 stars with 161 reviews

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88%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Apple iPhone 5s, frequently praising its ease of use, attractive price, and good camera quality. Many appreciate the phone's overall performance and long battery life, while some found the memory sufficient for their needs. A common negative comment was that the screen size is smaller than preferred by some users. The phone's overall positive reception suggests it remains a valuable option for many.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 161 reviews
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good if u have other Mac items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it only coz my HTC one finally wouldn't turn on:( Wouldn't pay hundred of $$ for any iPhone, this one was giving me $50 in my boost credit back, and i PM'd it to amazon so it came out to $130ish. I wish it was lil bit bigger, its hard to type. The good thing is it's sync with my laptop, takes pretty decent pics, and I have no problem loading the apps I use for shopping (rewards etc). I think the battery holds pretty weak I find myself constantly needing to charge it. I like it a lot, could be better, and as I said would never pay over $200 for any phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Bite the apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to tell you that I have several apple products and I have never had a problem. This phone is not expensive and my service is great. I get to make calls, text and facetime without a problem. I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone! I was an android user but switching over to this iPhone I absolutely love iPhones! Battery last for a long time and charging is quick.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Nice upgrade from a Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is so in love with his new iphone 5s. After owing a Samsung Galaxy for over 4 years, receiving this iphone was a dream come true for him. His iphone 5s have amazing feature. A++ quality pictures, lighting speed processor. Clear calls, phone size, weight, pre loaded apps is everything he needed and wanted. Thanks for still selling this phone 5s Bestbuy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Phone

    Rated 5 out of 5 stars

    Such a user friendly phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having Android phones for so long...some things take some time on adjusting to....but not for long. Having a Mac computer at home makes it easier to adapt to many things like Safari. Absolutely Love this phone.....many of my friends have the iPhone...say hello to FaceTime. It's a mini computer in your hands

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Kids first phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter phone for an 8 year old boy, easy to use and not expensive!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is. A great deal for the price. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Phone

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5s is a great phone great for face timing pictures you name it it does it. I could not be more happy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPhone, and the first cell phone that I have really enjoyed using- good design, user friendly, nice apps, and good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My first iPhone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first iPhone! I had an android and even after having it for more than a year, I was unable to figure it all out! The iPhone is very intuitive. It takes a lot of the guesswork out of doing nearly all functions. You can just pick up the phone and start to use it! I also bought my first iPad and of course the phone and the iPad work the same so it's much easier for me now to enjoy being more techno savvy! I don't have to ask my friends how to use my own phone anymore!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone overall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ive had so far its compatible with all my itunes purchases, its easy to use and is very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it..Pretty, easy to use..no issues at all..works well, pretty quick..can't complain

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Price

    Rated 5 out of 5 stars

    Great first Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iphone, has great camera, the price is so Good to be true.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what my son has wanted for a long while. Well, he got it. I am more of a Samsung girl myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worst IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the biggest You know what ,save you money and buy a iPhone 6 aleast !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is great I haven't had any problems with this phone and I highly recommend it to everyone because it comes in handy and it works better and I don't have to a memory card it keeps my pictures save in my phone is secure and it works way better than other phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone even though it’s a 5 it does the job of an I phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy to have for first time iphone5s and everything in it but not really to happy with iCloud space and phone space have lil trouble with it other than that I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for teens!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price!! I bought 2 for my teens Boost Mobile account!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    First iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Siri is aggravating and NEVER understands what I'm asking so I always resort to google instead. The phone has a ton of space. Camera is great. The battery dies fast but also charges quickly. I like its size It freezes and I have to restart it. That's a nuisance. And I set a date to remind me of a baby shower and the reminder still goes off EVERY DAY .....the shower was two weeks ago. I deleted the event and it still reminds me. Ugh. I dislike Having to learn new technology. Ugh. Help. Lol Thanks for reading my review

    No, I would not recommend this to a friend
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