Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $119.99
Clearance
The regular price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 161 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 161 reviews
  • Pros mentioned:
    Camera, Size
    Cons mentioned:
    Freezing, Learning curve

    Rated 3 out of 5 stars

    First iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Siri is aggravating and NEVER understands what I'm asking so I always resort to google instead. The phone has a ton of space. Camera is great. The battery dies fast but also charges quickly. I like its size It freezes and I have to restart it. That's a nuisance. And I set a date to remind me of a baby shower and the reminder still goes off EVERY DAY .....the shower was two weeks ago. I deleted the event and it still reminds me. Ugh. I dislike Having to learn new technology. Ugh. Help. Lol Thanks for reading my review

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera, Facetime

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5s is a great phone great for face timing pictures you name it it does it. I could not be more happy

    I would recommend this to a friend
  • Pros mentioned:
    Facetime, Price

    Rated 5 out of 5 stars

    Best phone ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 1st iphone and I love it. I have no problem getting my calls. or making them. The price is right, but best of all I have facetime .

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Always great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this version of iPhone. Never have a a issue with this phone. For the price it's perfect and you still get an iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    My first iPhone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first iPhone! I had an android and even after having it for more than a year, I was unable to figure it all out! The iPhone is very intuitive. It takes a lot of the guesswork out of doing nearly all functions. You can just pick up the phone and start to use it! I also bought my first iPad and of course the phone and the iPad work the same so it's much easier for me now to enjoy being more techno savvy! I don't have to ask my friends how to use my own phone anymore!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it..Pretty, easy to use..no issues at all..works well, pretty quick..can't complain

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Size

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone I got for my mom and works perfectly, nice camera and size

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Good phone but slow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone but slow and not so much memory. Not a good camra either.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice upgrade from a Galaxy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is so in love with his new iphone 5s. After owing a Samsung Galaxy for over 4 years, receiving this iphone was a dream come true for him. His iphone 5s have amazing feature. A++ quality pictures, lighting speed processor. Clear calls, phone size, weight, pre loaded apps is everything he needed and wanted. Thanks for still selling this phone 5s Bestbuy.

    I would recommend this to a friend
  • Pros mentioned:
    Facetime

    Rated 5 out of 5 stars

    Such a user friendly phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having Android phones for so long...some things take some time on adjusting to....but not for long. Having a Mac computer at home makes it easier to adapt to many things like Safari. Absolutely Love this phone.....many of my friends have the iPhone...say hello to FaceTime. It's a mini computer in your hands

    I would recommend this to a friend
  • Pros mentioned:
    Facetime

    Rated 5 out of 5 stars

    Bite the apple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to tell you that I have several apple products and I have never had a problem. This phone is not expensive and my service is great. I get to make calls, text and facetime without a problem. I would buy it again.

    I would recommend this to a friend
  • Cons mentioned:
    No sim card

    Rated 4 out of 5 stars

    Great IPhone 5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Boost IPhone 5, which I was not aware that it didn't come with a sims card. But I ordered one and it is working just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy about the pricing and quality of the phone. I like to get the best buy insurance when I purchase phones here but this one was the same price as the phone. Weird?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Surprise

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a wonderful surprise. Opened the box put it on charge and was on my way. Voices are so clear and sharp. Holds a long charge. Video is easy; what more can I say. Love my Apple phone.

    I would recommend this to a friend
  • Cons mentioned:
    No sim card

    Rated 4 out of 5 stars

    Price match guarantee!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy just in time for Father's Day. Only con is that it DOES NOT come with a sim card (must purchase one from boost mobile upon activation)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it with the BOOST MOBILE promo and what they don't tell you is that the phone doesn't come with the SD chip you have to buy that separate , when they're suppose to come with the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and features!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone! I was an android user but switching over to this iPhone I absolutely love iPhones! Battery last for a long time and charging is quick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good if u have other Mac items

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it only coz my HTC one finally wouldn't turn on:( Wouldn't pay hundred of $$ for any iPhone, this one was giving me $50 in my boost credit back, and i PM'd it to amazon so it came out to $130ish. I wish it was lil bit bigger, its hard to type. The good thing is it's sync with my laptop, takes pretty decent pics, and I have no problem loading the apps I use for shopping (rewards etc). I think the battery holds pretty weak I find myself constantly needing to charge it. I like it a lot, could be better, and as I said would never pay over $200 for any phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size, all I need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits on my purse/ hand Batteries last longer and I got it for a good price

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised to see an IPhone that works with Boost mobile. I love this phone. The camera is amazing too!

    I would recommend this to a friend