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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 129 reviews

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74%
would recommend
to a friend

Customers are saying

Customers highly value the Franklin Wireless 4G LTE Mobile Hotspot for its affordability, portability, and user-friendly interface. They appreciate the generous data allowance and find the device's compact size ideal for travel. However, some users have expressed concerns about signal strength and coverage limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 129 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy Camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in the country where there's no cable or modern phone lines capable of supplying fast internet so a mobile hot spot is the perfect solution and this one works like a charm. It's easy to connect all my devices, lap top, smart tv, surround sound system & printer. Plus Boost Mobile gives you one of the best data packs around for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great hotspot price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A tad bit bigger than the Verizon Ellipsis Jetpack one which I got as well. I got this one because sometimes I don't have great signal with Verizon. This uses the Sprint network. Hotspot price is definitely cheaper than Verizon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like this thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with the prepaid Boost Mobile Card. If there were better service plans with this, it would be excellent. Considering you over pay on all these cards, it's hard to say how good this thing could get. It puts out good service and that's all you can ask for with this device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that works well and gets the job done. Easy set up and operation. The only downside is lack of service in many areas due to the network it was connected to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like its supposed to for half the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did my research and went in to buy a prepaid hotspot and a plan for around $100, and was looking at either Verizon or Boost. I ran into a super helpful new employee that helped me compare the plans and I went with Boost. Great value for the price I paid. The hotspot is nice, and works as advertised. I haven't used it much, its mainly for when I am in the field and have no other connection, but it's worked for me so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Works great easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems totally reliable sturdy simple to use pretty much unbreakable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this hotspot. It’s easy to set up and use and user friendly.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 10g worth For $50 bucks. Had to call customer support to set up device. After i set up the device the display was either No connection or 1 signal bar. Called customer service and they told me that one of the towers in my area was not working properly with no ETA when it will be fixed. So as of right now, I have 10g of prepaid data that will expire in 27 days and cant use a single bit of data.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with the product I purchased and it was fairly simple to connect

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Hot spot is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hot spot is easy to setup, works really good every where .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok, but wish it had more tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wished they offered more coverage and cattery charge lasted longer. touchscreen would have been nice, also a unlimited plan would've been preferred.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This hotspot works great in our area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boost works a lot better in our area than the T-mobile we had before. No problems setting it up or using.

    I would recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 4 out of 5 stars

    Serves its purpose.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weak signal sometimes. No other suggestions for similar product made available to me in the store.

    I would recommend this to a friend
  • Pros mentioned:
    Data

    Rated 4 out of 5 stars

    A really good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good Wi-Fi for the price, a decent amount of data for $50.00 a month, 10GB.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good especially in a place that we cannot get any other internet service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my business trip. It was useful that I could work anywhere when needed

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value for the device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say it was a really good deal for the price and does the job. I'm planning on using it for a conference and not having to worry about any contracts and it's prepaid makes it very flexible when ever you want to use it when needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works pretty well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hotspot to be able to work remotely, it works well most places, although while traveling in West Virginia I was frustrated when I had no coverage along a few major routes

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    This purchase for me was a life saver.Small,compac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase for me was a life saver.Small,compact with lighting speed.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Pretty good mobile hotspot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked good for what I needed it for! And it wasn't too expensive!

    I would recommend this to a friend
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