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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 129 reviews

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74%
would recommend
to a friend

Customers are saying

Customers highly value the Franklin Wireless 4G LTE Mobile Hotspot for its affordability, portability, and user-friendly interface. They appreciate the generous data allowance and find the device's compact size ideal for travel. However, some users have expressed concerns about signal strength and coverage limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-129 of 129 reviews
  • Rated 2 out of 5 stars

    It's okay for casual endeavors.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a dependable device. It seems to work when you need it the least.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor piece of equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst than the equipment is the customer service. I was told I would get a called back from 2 different representIves and neither called. I returned the hot spot and lost $50.00.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I could not get to function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in Argentina, and I still could not get to connect the devie to the local mobile network

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not what i had expected. I wanted to send it back but i don't know how to.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best quality hotspot; needs some improvement

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Hotspot for Daily use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, light weight, network and speed i'm getting is pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked it up from best buy the other day and activated it and it is quick. Only con is there is no option to control data off the 4G hotspot unlike its predecessor Boost Netgear Fuse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent for On-The-Go WiFi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, although you do have a data limit ceiling each month and no-rollover - hence the 4 star. If BOOST would do away with the ceiling and allow the consumer to decide how many Gb each month, now that would fly well. Overall a good product.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best experience trying to signup for an account the first time, but a life saver when travelling since a building i go to has no service except sprint. Could be faster but better than no service

    No, I would not recommend this to a friend
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