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Customer Ratings & Reviews

Your price for this item is $9.99
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Customer reviews

Rating 3.9 out of 5 stars with 563 reviews

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79%
would recommend
to a friend

Customers are saying

Customers find value in the ZTE Speed 4G No-Contract Cell Phone's price, camera quality, ease of use, and screen size. However, concerns exist regarding battery life, performance, and limited storage and memory. Many comments highlight the phone's affordability and user-friendliness. The phone's functionality may be insufficient for users who require high-end performance or extensive storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 45 reviews
  • Pros mentioned:
    Price
    Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    You get what you pay for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it for the price, tired of paying 300 + for a Galaxy 2 and 3,and having them fail within a year.Won't hurt as much if this one does?

    No, I would not recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 1 out of 5 stars

    no internal memory at all horrible phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this phone for two weeks and oh my god did I want to take a gun and shoot it very horrible service on this phone was great but the phone itself was horrible was not able to make text messages due to low memory when I able to download any apps and when you get the phone only comes with four gigs of memory and that takes up all the memory the memory card do not buy this phone

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is horrible. The battery only lasts 4 hours on a charge. The sound is scratchy when listening a call and the screen blacks out for no reason.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Horrible phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst phone ever! It is slow and over heats. The camera is the only thing that is kind of ok but because the phone is so slow you miss the picture most of the time.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    crashed had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not suggest to purchase this phone it has no removable battery crashed 10 days after purchase and had to be exchanged lost all my contacts picturesand other info this is not a very good phone

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Worst phone i have ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never get a phone like this again.Phone died 3 days after i got it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Breaks every other day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke so much I just gave up and cut my losses. It is horrible, so is the customer support through boost. Save your money, time and energy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Died within two weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone NEW as a backup knowing it's a budget phone. As a backup, the ZTE Speed was on for 10 days after activation with very light use. Then it was turned off after fully charged. On the 14th night, attempted to turn it on but it would not turn on. It would not charge (the battery was probably still full). Brought it to BestBuy the next morning, was told it's one day passed and would not take back. Boost Mobile did not want anything to do with it. ZTE asked me to ship it back. So I shipped it to ZTE at my expense. Two weeks later, received a Speed back from ZTE. However, because ZTE shipped me a different refurbished Speed with different IMEI and different SIM, my service no longer works on it due to the new Spring FED check. So this budget phone was good for 10 days when it was brand new. And now it's useless despite a warranty replacement by ZTE. Only buy this if you plan on using the phone for no more than 10 days, and very willing to deal with warranty and haggling with service provider. There really needs to be a negative star review system designed for product like this so people are aware of the risk of purchasing this phone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    lousy phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept turning off constantly when i would use an app

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    For the Price Boost Could do Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a problem with the voice mail from the word go! It didn't exist! The interface for the contacts was a pain and not user friendly compared to say the Samsung III . I was disappointed and greatly relieved when Best Buy let me return it and get the Motorola EMoto instead, which is a great phone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    camera don't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery don't work good and camera is really bad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Looks nice.. Wish it worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one month, I replaced this phone. I would not receive calls...internet would disconnect while in the house next to the wi fi router....just a waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    horrible phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for a very decent price ($40) thinking it was good but it turned out to be bad! My phone restarts constantly about 4-5 times a day. This phone is not worth buying unless you have patience

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your time nor money on this phone. If i had a chance to go back i wouldn't get this phone not even if it was free! Bought this for my son and within two weeks its given him problems. This phone doesn't have a slot for memory in fact it can't be opened so if the battery goes you have to get a new phone. Save your money and invest in a better phone not worth the headache now even to use just for music.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    the phone screen went out the same night I got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I orderd the phone online & did a ship to store . I had to wait in a line for over an hour & my screen went out the same night I got it .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    worst phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone quickly before u closed store for my wife on our anniversary cuz she just broke her's that day. She's been having nothing but problems with it! Very disappointed!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Try to get a replacement phone and thought this would good but the phone was just too small misplaced it many time cause of the size

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Activation is a pain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to port my att go number to boost mobile on this device. they took 2 days and nothing happened..worst customer service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don't like at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signal too week and hard to hear on. Person on the receiving end could not hear me talking. Phone kept fading in and out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not a very good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone shuts off sparadicly. Sound quality not good

    No, I would not recommend this to a friend